Question 1

Compare the rational decision-making and the bounded rationality model.

Accepted Answer

The rational decision-making model is a

Question 2

The "automated" ordering of ten cases when supply gets to two cases in the store is called an

Accepted Answer

A) consensus decision. 
B) decision rule. 
C) alternative. 
D) anchor. 
A) consensus decision. 
B) decision rule. 
C) alternative. 
D) anchor.

Question 3

The availability of too much information leading to more and more time being spent on gathering information and thinking about it,resulting in no decisions being made is

Accepted Answer

A) satisficing. 
B) analysis paralysis. 
C) wildstorming. 
D) anchoring. 
A) satisficing. 
B) analysis paralysis. 
C) wildstorming. 
D) anchoring.

Question 4

Making choices among alternative courses of action,including inaction,is

Accepted Answer

A) decision making. 
B) programmed decisions. 
C) satisficing. 
D) Consensus. 
A) decision making. 
B) programmed decisions. 
C) satisficing. 
D) Consensus.

Question 5

Claudia is a salesperson with a major department store chain that is currently running a "secret coupon sale." The program allows the salesperson to randomly award a savings coupon to any shopper of the salesperson's choice.Who the salesperson chooses to award the coupon to is an

Accepted Answer

A) strategic decision. 
B) tactical decision. 
C) operational decision. 
D) programmed decision. 
A) strategic decision. 
B) tactical decision. 
C) operational decision. 
D) programmed decision.

Question 6

An example of a question requiring a strategic decision is

Accepted Answer

A) How often should I communicate with my new coworkers? 
B) How should we market the new product line? 
C) Should we downsize our organization? 
D) What should I say to customers about our new product? 
A) How often should I communicate with my new coworkers? 
B) How should we market the new product line? 
C) Should we downsize our organization? 
D) What should I say to customers about our new product?

Question 7

Differentiate between the intuitive and creative decision-making processes.

Accepted Answer

The intuitive decision-making process is

Question 8

Programmed decisions are

Accepted Answer

A) unique,nonroutine,and important,requiring conscious thinking,information gathering and careful consideration of alternatives. 
B) decisions that are made to set the course of an organization. 
C) a set of parameters against which all of the potential options in decision making will be evaluated. 
D) ones which occur frequently enough that an automated response is developed for them. 
A) unique,nonroutine,and important,requiring conscious thinking,information gathering and careful consideration of alternatives. 
B) decisions that are made to set the course of an organization. 
C) a set of parameters against which all of the potential options in decision making will be evaluated. 
D) ones which occur frequently enough that an automated response is developed for them.

Question 9

The generation of new,imaginative ideas is ___________.

Accepted Answer

The answer of The generation of new,imaginative ideas is ___________....

Question 10

A _________________ is a diagram where answers to yes or no questions lead decision makers to address additional questions until they reach the end of the tree.

Accepted Answer

The answer of A _________________ is a diagram where answers...

Question 11

If you do not have relevant expertise in the issues to make a decision,you should avoid using which decision making model?

Accepted Answer

A) bounded rationality decision-making 
B) rational decision-making model 
C) creative decision-making 
D) intuitive decision-making 
A) bounded rationality decision-making 
B) rational decision-making model 
C) creative decision-making 
D) intuitive decision-making

Question 12

In 2003,six people died from Hepatitis A and 660 were sickened after eating at Chi Chi's,a popular Mexican restaurant in suburban Pittsburgh,Pennsylvania.In the days following the first death,the CEO of the Chi Chi's chain made a decision to have all restaurant workers and the restaurant itself tested to determine what established the dangerous conditions.Eventually the hepatitis outbreak was traced to the green onions in the firm's salsa. The decision to order such testing in the crisis situation is an example of

Accepted Answer

A) a programmed decision. 
B) a nonprogrammed decision. 
C) a decision rule. 
D) a tactical decision. 
A) a programmed decision. 
B) a nonprogrammed decision. 
C) a decision rule. 
D) a tactical decision.

Question 13

The old adage,"Don't throw good money after bad" is another way to describe the decision-making trap of _____________________ also known as the "sunken costs fallacy."

Accepted Answer

escalat io

Question 14

_________________ refers to the extent to which ideas generated in the creative decision-making process are different from one another.

Accepted Answer

The answer of _________________ refers to the extent to which...

Question 15

Which of the following is an unrealistic assumption made in the rational decision making model?

Accepted Answer

A) People often don't understand the decision to be made. 
B) People know few of their available choices. 
C) People want to make optimal decisions. 
D) People have perceptual biases. 
A) People often don't understand the decision to be made. 
B) People know few of their available choices. 
C) People want to make optimal decisions. 
D) People have perceptual biases.

Question 16

Tactical decisions are those concerned with how things get done.

Accepted Answer

A) True 
 B)False

Question 17

Some experts suggest that creativity is the interaction among the three factors of _______________,________________,and ________________.

Accepted Answer

personality traits,a

Question 18

Which decision-making model would you use when your goals are unclear,there is time pressure,and you have experience with the problem?

Accepted Answer

A) the rational decision making model 
B) bounded rational model 
C) intuitive decision making model 
D) creative decision making model 
A) the rational decision making model 
B) bounded rational model 
C) intuitive decision making model 
D) creative decision making model

Question 19

The decision-making process where decisions are arrived at without conscious reasoning,arguing that experts make decisions by scanning the environment for cues to recognize patterns is

Accepted Answer

A) the creative decision-making model. 
B) the bounded rationality model. 
C) the intuitive decision-making model. 
D) the rational decision-making model. 
A) the creative decision-making model. 
B) the bounded rationality model. 
C) the intuitive decision-making model. 
D) the rational decision-making model.

Question 20

Which of the following statements regarding techniques for making better decisions is accurate?

Accepted Answer

A) The nominal group technique is a technique used routinely at most meetings. 
B) Consensus requires more time to carry out,but it works well when support is needed for a plan. 
C) The GDSS technique is a group process using written responses to a series of questionnaires so individuals are not physically brought together to make a decision. 
D) Majority rule is the most common type of group decision making strategy. 
A) The nominal group technique is a technique used routinely at most meetings. 
B) Consensus requires more time to carry out,but it works well when support is needed for a plan. 
C) The GDSS technique is a group process using written responses to a series of questionnaires so individuals are not physically brought together to make a decision. 
D) Majority rule is the most common type of group decision making strategy.

Compare the rational decision-making and the bounded rationality model.

The "automated" ordering of ten cases when supply gets to two cases in the store is called an

The availability of too much information leading to more and more time being spent on gathering information and thinking about it,resulting in no decisions being made is

Making choices among alternative courses of action,including inaction,is

Claudia is a salesperson with a major department store chain that is currently running a "secret coupon sale." The program allows the salesperson to randomly award a savings coupon to any shopper of the salesperson's choice.Who the salesperson chooses to award the coupon to is an

An example of a question requiring a strategic decision is

Differentiate between the intuitive and creative decision-making processes.

Programmed decisions are

The generation of new,imaginative ideas is ___________.

A _________________ is a diagram where answers to yes or no questions lead decision makers to address additional questions until they reach the end of the tree.

If you do not have relevant expertise in the issues to make a decision,you should avoid using which decision making model?

The old adage,"Don't throw good money after bad" is another way to describe the decision-making trap of _____________________ also known as the "sunken costs fallacy."

_________________ refers to the extent to which ideas generated in the creative decision-making process are different from one another.

Which of the following is an unrealistic assumption made in the rational decision making model?

Tactical decisions are those concerned with how things get done.

Some experts suggest that creativity is the interaction among the three factors of _,,and __.

Which decision-making model would you use when your goals are unclear,there is time pressure,and you have experience with the problem?

The decision-making process where decisions are arrived at without conscious reasoning,arguing that experts make decisions by scanning the environment for cues to recognize patterns is

Which of the following statements regarding techniques for making better decisions is accurate?

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Exam 11: Making Decisions

Compare the rational decision-making and the bounded rationality model.

The "automated" ordering of ten cases when supply gets to two cases in the store is called an

The availability of too much information leading to more and more time being spent on gathering information and thinking about it,resulting in no decisions being made is

Making choices among alternative courses of action,including inaction,is

Claudia is a salesperson with a major department store chain that is currently running a "secret coupon sale." The program allows the salesperson to randomly award a savings coupon to any shopper of the salesperson's choice.Who the salesperson chooses to award the coupon to is an

An example of a question requiring a strategic decision is

Differentiate between the intuitive and creative decision-making processes.

Programmed decisions are

The generation of new,imaginative ideas is ___________.

A _________________ is a diagram where answers to yes or no questions lead decision makers to address additional questions until they reach the end of the tree.

If you do not have relevant expertise in the issues to make a decision,you should avoid using which decision making model?

The old adage,"Don't throw good money after bad" is another way to describe the decision-making trap of _____________________ also known as the "sunken costs fallacy."

_________________ refers to the extent to which ideas generated in the creative decision-making process are different from one another.

Which of the following is an unrealistic assumption made in the rational decision making model?

Tactical decisions are those concerned with how things get done.

Some experts suggest that creativity is the interaction among the three factors of _______________,________________,and ________________.

Which decision-making model would you use when your goals are unclear,there is time pressure,and you have experience with the problem?

The decision-making process where decisions are arrived at without conscious reasoning,arguing that experts make decisions by scanning the environment for cues to recognize patterns is

Which of the following statements regarding techniques for making better decisions is accurate?

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Some experts suggest that creativity is the interaction among the three factors of _,,and __.