Question 1

_______________ is a variation on brainstorming where the group focuses on ideas that are impossible and then imagines what would need to happen to make them possible.

Accepted Answer

The answer of _______________ is a variation on brainstorming where...

Question 2

The tendency for decision makers to be influenced by the way that a situation or problem is presented is

Accepted Answer

A) escalation of commitment. 
B) anchoring. 
C) overconfidence bias. 
D) framing bias. 
A) escalation of commitment. 
B) anchoring. 
C) overconfidence bias. 
D) framing bias.

Question 3

Which of the following is a way to enhance organizational creativity?

Accepted Answer

A) Promote brainstorming as a way to generate ideas. 
B) Build a physical space conducive to creativity. 
C) Role model creative behavior. 
D) All of the above. 
A) Promote brainstorming as a way to generate ideas. 
B) Build a physical space conducive to creativity. 
C) Role model creative behavior. 
D) All of the above.

Question 4

The first step of both the rational decision-making model and the creative decision-making process is to identify the problem.

Accepted Answer

A) True 
 B)False

Question 5

Operational decisions are typically made by

Accepted Answer

A) managers. 
B) top management teams. 
C) employees throughout the organization. 
D) CEOs. 
A) managers. 
B) top management teams. 
C) employees throughout the organization. 
D) CEOs.

Question 6

A series of steps that decision makers should consider if their goal is to maximize their outcome and make the best choice describes

Accepted Answer

A) the bounded rationality model. 
B) the rational decision-making model. 
C) the intuitive decision-making model. 
D) the creative decision-making model. 
A) the bounded rationality model. 
B) the rational decision-making model. 
C) the intuitive decision-making model. 
D) the creative decision-making model.

Question 7

Experts propose that creativity occurs as a result of the interaction between all of the following factors EXCEPT

Accepted Answer

A) situational context like physical structure. 
B) personality traits like risk-taking. 
C) serendipity or luck. 
D) attributes like expertise. 
A) situational context like physical structure. 
B) personality traits like risk-taking. 
C) serendipity or luck. 
D) attributes like expertise.

Question 8

What is the difference between majority rule and consensus?

Accepted Answer

Majority rule is when each individual wi

Question 9

__________ decisions occur frequently and have automated responses developed for them,while ___________ decisions are unique and require conscious thinking,information gathering and careful alternative generation.

Accepted Answer

Programmed

Question 10

Give an example of an operational decision and indicate who makes it.

Accepted Answer

An operational decision is made by emplo

Question 11

The ___________________________________ recognizes the limitations of the decision-making process and thus the tendency of individuals to satisfice in their decisions.

Accepted Answer

bounded ra

Question 12

The creative decision-making process

Accepted Answer

A) describes a series of steps that decision makers should consider if their goal is to maximize their outcome and make the best choice. 
B) recognizes the limitations of decision making processes by having individuals knowingly limit their options to a manageable set and choose the best alternative without conducting an exhaustive search of alternatives. 
C) refers to arriving at decisions without conscious reasoning,arguing that experts make decisions by scanning the environment for cues to recognize patterns. 
D) refers to arriving at decisions after first gathering information about the problem and then setting the problem consciously aside until an insightful solution to the problem arises. 
A) describes a series of steps that decision makers should consider if their goal is to maximize their outcome and make the best choice. 
B) recognizes the limitations of decision making processes by having individuals knowingly limit their options to a manageable set and choose the best alternative without conducting an exhaustive search of alternatives. 
C) refers to arriving at decisions without conscious reasoning,arguing that experts make decisions by scanning the environment for cues to recognize patterns. 
D) refers to arriving at decisions after first gathering information about the problem and then setting the problem consciously aside until an insightful solution to the problem arises.

Question 13

Research shows that consensus decision making is less accurate and can even make group members feel less satisfied with a decision.

Accepted Answer

A) True 
 B)False

Question 14

The decision-making technique designed to help with group decision making by ensuring that all members participate fully is

Accepted Answer

A) majority rule. 
B) consensus. 
C) the Delphi technique. 
D) the nominal group technique. 
A) majority rule. 
B) consensus. 
C) the Delphi technique. 
D) the nominal group technique.

Question 15

What is the difference between a programmed and a nonprogrammed decision? Give an example of each.

Accepted Answer

A programmed decision is a decision that

Question 16

Sara's laptop started causing her problems.It was taking a long time to boot up,and froze unexpectedly a number of times.Now the laptop has shut down completely and she cannot get it started up again.One of the group members on her project said to Sara,"You should have gone for help when it started acting up,now you've affected all of us." This scenario is an example of what type of decision-making trap?

Accepted Answer

A) framing bias 
B) anchoring 
C) overconfidence bias 
D) hindsight bias 
A) framing bias 
B) anchoring 
C) overconfidence bias 
D) hindsight bias

Question 17

___________ decisions set the course for an organization and are made by CEOs,while ______________ decisions are those that make the organization run and are made daily by employees.

Accepted Answer

Strategic,

Question 18

Which of the following is the correct order of the phases in the creative decision-making model?

Accepted Answer

A) Problem identification,incubation,immersion,illumination,verification and application. 
B) Problem identification,immersion,incubation,illumination,verification and application. 
C) Problem identification,illumination,immersion,incubation,verification and application. 
D) Problem identification,illumination,incubation,immersion,verification and application. 
A) Problem identification,incubation,immersion,illumination,verification and application. 
B) Problem identification,immersion,incubation,illumination,verification and application. 
C) Problem identification,illumination,immersion,incubation,verification and application. 
D) Problem identification,illumination,incubation,immersion,verification and application.

Question 19

Individuals are influenced in their decision making by which of the following biases?

Accepted Answer

A) Escalation of commitment 
B) Anchoring 
C) Framing bias 
D) All of the above 
A) Escalation of commitment 
B) Anchoring 
C) Framing bias 
D) All of the above

Question 20

Which of the following statements regarding decision-making styles in other cultures is correct?

Accepted Answer

A) Chinese managers value quicker decision making more than their American counterparts. 
B) Though they use consensus group decision making,the Japanese make much faster decisions than Dutch decision makers. 
C) Dutch managers tend to complete consensus decision making much more than their Japanese counterparts. 
D) Japanese managers using consensus decision making implement those decisions much faster than other cultures. 
A) Chinese managers value quicker decision making more than their American counterparts. 
B) Though they use consensus group decision making,the Japanese make much faster decisions than Dutch decision makers. 
C) Dutch managers tend to complete consensus decision making much more than their Japanese counterparts. 
D) Japanese managers using consensus decision making implement those decisions much faster than other cultures.

_______________ is a variation on brainstorming where the group focuses on ideas that are impossible and then imagines what would need to happen to make them possible.

The tendency for decision makers to be influenced by the way that a situation or problem is presented is

Which of the following is a way to enhance organizational creativity?

The first step of both the rational decision-making model and the creative decision-making process is to identify the problem.

Operational decisions are typically made by

A series of steps that decision makers should consider if their goal is to maximize their outcome and make the best choice describes

Experts propose that creativity occurs as a result of the interaction between all of the following factors EXCEPT

What is the difference between majority rule and consensus?

decisions occur frequently and have automated responses developed for them,while _ decisions are unique and require conscious thinking,information gathering and careful alternative generation.

Give an example of an operational decision and indicate who makes it.

The ___________________________________ recognizes the limitations of the decision-making process and thus the tendency of individuals to satisfice in their decisions.

The creative decision-making process

Research shows that consensus decision making is less accurate and can even make group members feel less satisfied with a decision.

The decision-making technique designed to help with group decision making by ensuring that all members participate fully is

What is the difference between a programmed and a nonprogrammed decision? Give an example of each.

_ decisions set the course for an organization and are made by CEOs,while ____ decisions are those that make the organization run and are made daily by employees.

Which of the following is the correct order of the phases in the creative decision-making model?

Individuals are influenced in their decision making by which of the following biases?

Which of the following statements regarding decision-making styles in other cultures is correct?

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Exam 11: Making Decisions

_______________ is a variation on brainstorming where the group focuses on ideas that are impossible and then imagines what would need to happen to make them possible.

The tendency for decision makers to be influenced by the way that a situation or problem is presented is

Which of the following is a way to enhance organizational creativity?

The first step of both the rational decision-making model and the creative decision-making process is to identify the problem.

Operational decisions are typically made by

A series of steps that decision makers should consider if their goal is to maximize their outcome and make the best choice describes

Experts propose that creativity occurs as a result of the interaction between all of the following factors EXCEPT

What is the difference between majority rule and consensus?

__________ decisions occur frequently and have automated responses developed for them,while ___________ decisions are unique and require conscious thinking,information gathering and careful alternative generation.

Give an example of an operational decision and indicate who makes it.

The ___________________________________ recognizes the limitations of the decision-making process and thus the tendency of individuals to satisfice in their decisions.

The creative decision-making process

Research shows that consensus decision making is less accurate and can even make group members feel less satisfied with a decision.

The decision-making technique designed to help with group decision making by ensuring that all members participate fully is

What is the difference between a programmed and a nonprogrammed decision? Give an example of each.

___________ decisions set the course for an organization and are made by CEOs,while ______________ decisions are those that make the organization run and are made daily by employees.

Which of the following is the correct order of the phases in the creative decision-making model?

Individuals are influenced in their decision making by which of the following biases?

Which of the following statements regarding decision-making styles in other cultures is correct?

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

decisions occur frequently and have automated responses developed for them,while _ decisions are unique and require conscious thinking,information gathering and careful alternative generation.

_ decisions set the course for an organization and are made by CEOs,while ____ decisions are those that make the organization run and are made daily by employees.