Exam 10: Communication

People who suffer from communication apprehension experience undue tension and anxiety in oral communication,written communication,or both.

Harriet has been assigned the task of setting up work teams for a complex software development project.Each team has different work requirements.Harriet must choose the best structure for each team,based on its specific requirements. Team A must operate very quickly to meet stringent deadlines.The quality of the final project depends highly on Team A's output,so Team A must also work very accurately.Which of the following network structures should Harriet choose for this team?

Discuss the three common small group networks (wheel,chain and all-channel).Evaluate each on their effectiveness.

Using controlled processing,we are easily fooled by a variety of tricks such as a cute jingle or glamorous photograph.

Which element needs to be present in order for a rumour to emerge?

Posting your curriculum vitae on LinkedIn is a good method for meeting new people in your industry and profession.

Discuss situations in which rumours are more likely to be passed around on the grapevine.

Body language adds to,and often simplifies,verbal communication.

Employee social networks perpetuate __________ through the grapevine.

Explain the directions of communication and give examples of each.

When two people are talking,the speech is the message.

A rumour will continue until either the wants and expectations creating the uncertainty are fulfilled or the anxiety has been reduced.

Individuals have difficulty communicating with people outside of their culture because they are:

Discuss some of the ways you can try to minimise the negative aspects of emails.

What are the three basic methods of interpersonal communication?

_________ is(are)a website where entries are written,generally displayed in reverse chronological order,about news,events and personal diary entries.

The advantages of oral communication are speed and feedback.

Feedback determines whether understanding has been achieved.

When the information we have to work with exceeds our processing capacity,the result is selective perception.

Managers can communicate non-routine messages efficiently through channels that are lower in richness.