Question 1

Which of these is the most common predetermined time standard?

Accepted Answer

A) CSD 
B) TMU 
C) RCH 
D) SAE 
E) MTM 
A) CSD 
B) TMU 
C) RCH 
D) SAE 
E) MTM

Question 2

________ estimates the percent of time that a worker spends on various tasks.

Accepted Answer

The answer of ________ estimates the percent of time that...

Question 3

In a time study,what is the required sample size to be 95% confident that the observed average time is within ± 2% of the actual value,if the process has a standard deviation of 1 minute and mean of 50 minutes?

Accepted Answer

n = (zs/hx)2 = [(1.9

Question 4

Which of the following terms implies an increase in responsibility and control in the vertical direction?

Accepted Answer

A) job rotation 
B) job enrichment 
C) job re-design 
D) job enlargement 
E) job satisfaction 
A) job rotation 
B) job enrichment 
C) job re-design 
D) job enlargement 
E) job satisfaction

Question 5

Activity charts help analyze:

Accepted Answer

A) movement of people or material. 
B) utilization of an operator and machine. 
C) body movements. 
D) activities that can cause injuries. 
E) unnecessary micro-motions. 
A) movement of people or material. 
B) utilization of an operator and machine. 
C) body movements. 
D) activities that can cause injuries. 
E) unnecessary micro-motions.

Question 6

If a manager conducting a time study needed an accuracy of ±0.1 minutes,rather than ±0.2 minutes,the adequate sample size would have to be twice as large.

Accepted Answer

A) True 
 B)False

Question 7

The difference between job enrichment and job enlargement is that:

Accepted Answer

A) enlarged jobs involve vertical expansion,while enriched jobs involve horizontal expansion. 
B) enriched jobs enable an employee to do a number of boring jobs instead of just one. 
C) job enlargement is more psychologically satisfying than job enrichment. 
D) job enrichment is suitable for all employees,whereas job enlargement is not. 
E) enriched jobs involve vertical expansion,while enlarged jobs involve horizontal expansion. 
A) enlarged jobs involve vertical expansion,while enriched jobs involve horizontal expansion. 
B) enriched jobs enable an employee to do a number of boring jobs instead of just one. 
C) job enlargement is more psychologically satisfying than job enrichment. 
D) job enrichment is suitable for all employees,whereas job enlargement is not. 
E) enriched jobs involve vertical expansion,while enlarged jobs involve horizontal expansion.

Question 8

Which of Hackman and Oldham's five job characteristics refers to providing a worker a say in the work methods that he/she wishes to utilize?

Accepted Answer

A) skill variety 
B) job identity 
C) job significance 
D) feedback 
E) autonomy 
A) skill variety 
B) job identity 
C) job significance 
D) feedback 
E) autonomy

Question 9

The purpose of labor standards is to accurately define the skills required to complete a job.

Accepted Answer

A) True 
 B)False

Question 10

The tally sheet data from a work sampling study provides information regarding:

Accepted Answer

A) the number of wasted motions. 
B) the level of difficulty in a motion. 
C) the percent of time spent on various tasks. 
D) the quality of the work environment. 
E) the number of micro-motions involved. 
A) the number of wasted motions. 
B) the level of difficulty in a motion. 
C) the percent of time spent on various tasks. 
D) the quality of the work environment. 
E) the number of micro-motions involved.

Question 11

What are three disadvantages of work sampling?

Accepted Answer

(1)It does not divide work elements as c

Question 12

Provide at least three examples of non-monetary incentives.

Accepted Answer

Awards,recognition,a

Question 13

________ allowances are those that account for the distance from employees to restrooms,water fountains,and other facilities.

Accepted Answer

The answer of ________ allowances are those that account for...

Question 14

________ is the grouping of a variety of tasks using the same approximate skill level.

Accepted Answer

The answer of ________ is the grouping of a variety...

Question 15

What impact did the Hawthorne studies have on human resource strategy?

Accepted Answer

The Hawthorne studies introduced psychol

Question 16

Explain in broad terms,using a sentence or two,what is meant by the "classical stopwatch study." To what extent is it still in use today?

Accepted Answer

The classical stopwatch study,

Question 17

An enlarged job has more responsibility than the same job enriched.

Accepted Answer

A) True 
 B)False

Question 18

"Visual workplace" is a term coined by Hawthorne,and it refers to the need for proper lighting at employee workstations.

Accepted Answer

A) True 
 B)False

Question 19

A time-study procedure involves timing a sample of a worker's performance and using it as a basis for setting a standard time.

Accepted Answer

A) True 
 B)False

Question 20

Equitable pay alone cannot achieve a reasonflexible manufacturing system
able quality of work life in an organization.

Accepted Answer

A) True 
 B)False

Exam 11: Human Resources, job Design, and Work Measurement

Which of these is the most common predetermined time standard?

________ estimates the percent of time that a worker spends on various tasks.

In a time study,what is the required sample size to be 95% confident that the observed average time is within ± 2% of the actual value,if the process has a standard deviation of 1 minute and mean of 50 minutes?

Which of the following terms implies an increase in responsibility and control in the vertical direction?

Activity charts help analyze:

If a manager conducting a time study needed an accuracy of ±0.1 minutes,rather than ±0.2 minutes,the adequate sample size would have to be twice as large.

The difference between job enrichment and job enlargement is that:

Which of Hackman and Oldham's five job characteristics refers to providing a worker a say in the work methods that he/she wishes to utilize?

The purpose of labor standards is to accurately define the skills required to complete a job.

The tally sheet data from a work sampling study provides information regarding:

What are three disadvantages of work sampling?

Provide at least three examples of non-monetary incentives.

________ allowances are those that account for the distance from employees to restrooms,water fountains,and other facilities.

________ is the grouping of a variety of tasks using the same approximate skill level.

What impact did the Hawthorne studies have on human resource strategy?

Explain in broad terms,using a sentence or two,what is meant by the "classical stopwatch study." To what extent is it still in use today?

An enlarged job has more responsibility than the same job enriched.

"Visual workplace" is a term coined by Hawthorne,and it refers to the need for proper lighting at employee workstations.

A time-study procedure involves timing a sample of a worker's performance and using it as a basis for setting a standard time.

Equitable pay alone cannot achieve a reasonflexible manufacturing system able quality of work life in an organization.

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