Question 1

In time studies,personal time allowances are often established in which of the following ranges?

Accepted Answer

A) 0 - 2% 
B) 3 - 5% 
C) 4 - 7% 
D) 6 - 10% 
E) 10 -15% 
A) 0 - 2% 
B) 3 - 5% 
C) 4 - 7% 
D) 6 - 10% 
E) 10 -15%

Question 2

In time studies,what are the three broad categories of allowances?

Accepted Answer

(1)personal time all

Question 3

Which of the following is not a limitation of job expansion?

Accepted Answer

A) higher capital cost 
B) higher wage rates 
C) smaller labor pool 
D) higher training costs 
E) All of the above are limitations of job expansion. 
A) higher capital cost 
B) higher wage rates 
C) smaller labor pool 
D) higher training costs 
E) All of the above are limitations of job expansion.

Question 4

Describe how the visual workplace can increase information flow,improve efficiency,and eliminate non-value-adding activities.Support your argument with a few examples.

Accepted Answer

Visuals reduce the time spent sharing in

Question 5

A brake system installer in an auto factory has an actual average time of 10 minutes on her task.The performance rating of the worker timed was estimated at 110%.Practice in this department is to allow 9% for allowances.
a.Find the normal time for the operation.
b.Compute the standard time for the operation.

Accepted Answer

a.Normal time = (10

Question 6

Standard time may be less than average observed time.

Accepted Answer

A) True 
 B)False

Question 7

Predetermined time standards are an outgrowth of basic motions called:

Accepted Answer

A) mini-movements. 
B) micro-motions. 
C) SAE standards. 
D) TMUs. 
E) therbligs. 
A) mini-movements. 
B) micro-motions. 
C) SAE standards. 
D) TMUs. 
E) therbligs.

Question 8

Normal time is always less than the average observed time.

Accepted Answer

A) True 
 B)False

Question 9

An advantage of predetermined time standards is that the standard can be set before a task is actually performed.

Accepted Answer

A) True 
 B)False

Question 10

________ involves enlarging employee jobs so that the added responsibility and authority is moved to the lowest level possible in the organization.

Accepted Answer

Employee e

Question 11

The phrase,"designed to show economy of motion by pointing out wasted motion and idle time (delay)," describes which of the following?

Accepted Answer

A) a flow diagram 
B) an activity chart 
C) an operations chart 
D) a process chart 
E) a work sample 
A) a flow diagram 
B) an activity chart 
C) an operations chart 
D) a process chart 
E) a work sample

Question 12

A worker completed a task 10 times during a period in which a typical trained employee completes the task 8 times.What is the worker's performance rating?

Accepted Answer

A) 125% 
B) 150% 
C) 100% 
D) 112.5% 
E) cannot be determined with the given information 
A) 125% 
B) 150% 
C) 100% 
D) 112.5% 
E) cannot be determined with the given information

Question 13

Normal time equals the average observed time multiplied by the allowance factor.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following best describes mutual commitment in an organization?

Accepted Answer

A) an instance in which management is committed to the employees and the employees are committed to management 
B) both management and the employees are committed to the same objective 
C) both management and the employees are committed,but to different objectives 
D) management obtains the commitment of the employees to a stated objective 
E) both management and the employees can rely on each other 
A) an instance in which management is committed to the employees and the employees are committed to management 
B) both management and the employees are committed to the same objective 
C) both management and the employees are committed,but to different objectives 
D) management obtains the commitment of the employees to a stated objective 
E) both management and the employees can rely on each other

Question 15

Maintaining a stable workforce generally results in the firm paying higher wages than a firm that varies workforce level with demand.

Accepted Answer

A) True 
 B)False

Question 16

A work sampling study requires an acceptable error level of 10 percent and z = 2 for 95.45 percent confidence.The adequate sample size is ________ if the sample proportion is thought to be as large as 50 percent,but ________ if the sample proportion is thought to be about 20 percent.

Accepted Answer

A) 50; 20 
B) 100; 64 
C) 100; 16 
D) 20; 50 
E) 200; 80 
A) 50; 20 
B) 100; 64 
C) 100; 16 
D) 20; 50 
E) 200; 80

Question 17

The smaller the percentage established for allowances:

Accepted Answer

A) the closer is normal time to standard time. 
B) the closer is average observed time to normal time. 
C) the larger is the performance rating factor. 
D) the larger is the required sample size. 
E) the larger is the number of observations in the work sampling. 
A) the closer is normal time to standard time. 
B) the closer is average observed time to normal time. 
C) the larger is the performance rating factor. 
D) the larger is the required sample size. 
E) the larger is the number of observations in the work sampling.

Question 18

Ergonomics is a branch of economics that deals with costs of scheduling workers.

Accepted Answer

A) True 
 B)False

Question 19

The preferred method of choice for setting labor standards is to base them on historical experience.

Accepted Answer

A) True 
 B)False

Question 20

Sample observations of a claims processor made over a 160-hour work month reveal that the worker produced a total of 384 completed claims forms.The performance rating was 80%.The worker was idle 20% of the time (so that idle time should be subtracted from the total time when computing the average observed time).The allowance factor is 8%.What is the standard time per unit?

Accepted Answer

A) 0.42 minutes 
B) 16.0 minutes 
C) 17.4 minutes 
D) 20.0 minutes 
E) 21.7 minutes 
A) 0.42 minutes 
B) 16.0 minutes 
C) 17.4 minutes 
D) 20.0 minutes 
E) 21.7 minutes

Exam 11: Human Resources, job Design, and Work Measurement

In time studies,personal time allowances are often established in which of the following ranges?

In time studies,what are the three broad categories of allowances?

Which of the following is not a limitation of job expansion?

Describe how the visual workplace can increase information flow,improve efficiency,and eliminate non-value-adding activities.Support your argument with a few examples.

Standard time may be less than average observed time.

Predetermined time standards are an outgrowth of basic motions called:

Normal time is always less than the average observed time.

An advantage of predetermined time standards is that the standard can be set before a task is actually performed.

________ involves enlarging employee jobs so that the added responsibility and authority is moved to the lowest level possible in the organization.

The phrase,"designed to show economy of motion by pointing out wasted motion and idle time (delay)," describes which of the following?

A worker completed a task 10 times during a period in which a typical trained employee completes the task 8 times.What is the worker's performance rating?

Normal time equals the average observed time multiplied by the allowance factor.

Which of the following best describes mutual commitment in an organization?

Maintaining a stable workforce generally results in the firm paying higher wages than a firm that varies workforce level with demand.

A work sampling study requires an acceptable error level of 10 percent and z = 2 for 95.45 percent confidence.The adequate sample size is ________ if the sample proportion is thought to be as large as 50 percent,but ________ if the sample proportion is thought to be about 20 percent.

The smaller the percentage established for allowances:

Ergonomics is a branch of economics that deals with costs of scheduling workers.

The preferred method of choice for setting labor standards is to base them on historical experience.

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategy

Capacity and Constraint Management

Location Strategies

Layout Strategies

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrpand Erp

Short-Term Scheduling

Jit, tps, and Lean Operations

Maintenance and Reliability

Sustainability in the Supply Chain

Statistical Process Control

Supply Chain Management Analytics

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Filters

A work sampling study requires an acceptable error level of 10 percent and z = 2 for 95.45 percent confidence.The adequate sample size is if the sample proportion is thought to be as large as 50 percent,but if the sample proportion is thought to be about 20 percent.