Question 1

Which of the following is not a method used to set labor standards?

Accepted Answer

A) historical experience 
B) time studies 
C) predetermined time standards 
D) work sampling 
E) government laws and regulations 
A) historical experience 
B) time studies 
C) predetermined time standards 
D) work sampling 
E) government laws and regulations

Question 2

Profit-sharing is a motivation and incentive system where executives receive stock options.

Accepted Answer

A) True 
 B)False

Question 3

In time studies,normal time is:

Accepted Answer

A) average observed time multiplied by a performance rating factor. 
B) larger than standard time. 
C) determined by historical experience. 
D) converted to standard time by the performance rating factor. 
E) one hour later during the summer months. 
A) average observed time multiplied by a performance rating factor. 
B) larger than standard time. 
C) determined by historical experience. 
D) converted to standard time by the performance rating factor. 
E) one hour later during the summer months.

Question 4

If historical experience data are so widely available and so easy to obtain,why aren't they more widely used to set labor standards?

Accepted Answer

These data are not objective a

Question 5

Ethical work environment decisions by managers may be guided by which of the following?

Accepted Answer

A) state agencies 
B) trade associations 
C) insurers 
D) employees 
E) all of the above 
A) state agencies 
B) trade associations 
C) insurers 
D) employees 
E) all of the above

Question 6

________ is a method of giving an employee more responsibility that includes some of the planning and control necessary for job accomplishment.

Accepted Answer

The answer of ________ is a method of giving an...

Question 7

The visual workplace:

Accepted Answer

A) uses low-cost visual devices to share information. 
B) is an effective means of rapid communication in a dynamic workplace. 
C) replaces difficult-to-understand paperwork. 
D) eliminates non-value-added activities by making problems and standards visual. 
E) All of the above describe the visual workplace. 
A) uses low-cost visual devices to share information. 
B) is an effective means of rapid communication in a dynamic workplace. 
C) replaces difficult-to-understand paperwork. 
D) eliminates non-value-added activities by making problems and standards visual. 
E) All of the above describe the visual workplace.

Question 8

A work sampling study requires an acceptable error level of ± 10 percent and 95 percent confidence.a.What is the required sample size if the sample proportion busy is as large as 50 percent? b.What is the required sample size if the sample proportion busy is estimated to be about 20 percent?

Accepted Answer

a. (1.962 × .5 ×.5)/ .12 = .96

Question 9

Suppose that the allowance factor for a job is 0.5 and the normal time is 5 hours.What is the standard time?

Accepted Answer

A) 5 hours 
B) 2.5 hours 
C) 10 hours 
D) 7.5 hours 
E) cannot determine with the given information 
A) 5 hours 
B) 2.5 hours 
C) 10 hours 
D) 7.5 hours 
E) cannot determine with the given information

Question 10

Most pit crew members have background experience in what area?

Accepted Answer

A) mechanical engineering 
B) athletics 
C) car mechanics 
D) automobile race driving 
E) No specific area-crew members come from all sorts of backgrounds. 
A) mechanical engineering 
B) athletics 
C) car mechanics 
D) automobile race driving 
E) No specific area-crew members come from all sorts of backgrounds.

Question 11

Which of the following is used by methods analysis in analyzing body movement at the workstation level?

Accepted Answer

A) MTM chart 
B) flow diagram 
C) operations chart 
D) process chart 
E) improvement chart 
A) MTM chart 
B) flow diagram 
C) operations chart 
D) process chart 
E) improvement chart

Question 12

________ divide(s)manual work into small basic elements that have established and widely accepted times.

Accepted Answer

Predetermi

Question 13

Most unions do not accept the use of predetermined time standards.

Accepted Answer

A) True 
 B)False

Question 14

What are predetermined time standards?

Accepted Answer

Predetermined time standards d

Question 15

Flow diagrams are used to analyze:

Accepted Answer

A) movement of people or material. 
B) utilization of an operator and machine. 
C) body movements. 
D) time taken by various activities. 
E) unnecessary micro-motions. 
A) movement of people or material. 
B) utilization of an operator and machine. 
C) body movements. 
D) time taken by various activities. 
E) unnecessary micro-motions.

Question 16

A manager who is conducting a time study now needs an accuracy of ±0.1 minutes,rather than ±0.2 minutes as in the past.Because of this change in accuracy,the new required sample size becomes:

Accepted Answer

A) one-fourth as large. 
B) one-half as large. 
C) twice as large. 
D) four times as large. 
E) one-tenth larger. 
A) one-fourth as large. 
B) one-half as large. 
C) twice as large. 
D) four times as large. 
E) one-tenth larger.

Question 17

Management and labor share the labor cost reductions in which of these compensation schemes?

Accepted Answer

A) bonus system 
B) quota system 
C) Scantron plan 
D) Scanlon plan 
E) measured day work plan 
A) bonus system 
B) quota system 
C) Scantron plan 
D) Scanlon plan 
E) measured day work plan

Question 18

Work sampling estimates the percent of time that a worker spends on various tasks.

Accepted Answer

A) True 
 B)False

Question 19

A task involves positioning two metal parts with a rubber gasket sandwiched between them,inserting two bolts into predrilled holes,threading a nut onto each bolt,and tightening each bolt with a pneumatic wrench.In a preliminary study,the manager observed one of his workers performing this task five times.The observations were made in an air-conditioned,well-lit training facility,at ground level,with all tools and equipment clean and readily available.
   a.What is the average observed time for this task?
b.What is the normal time for this task if the employee worked at a 10% slower pace than is typical for adequately trained workers?
c.What is standard time for this task if allowances sum to 14%?

Accepted Answer

a.Actual observed time is 286/

Question 20

Describe some impacts of noise in the workplace.

Accepted Answer

Specific answers will vary,but should in

Exam 11: Human Resources, job Design, and Work Measurement

Which of the following is not a method used to set labor standards?

Profit-sharing is a motivation and incentive system where executives receive stock options.

In time studies,normal time is:

If historical experience data are so widely available and so easy to obtain,why aren't they more widely used to set labor standards?

Ethical work environment decisions by managers may be guided by which of the following?

________ is a method of giving an employee more responsibility that includes some of the planning and control necessary for job accomplishment.

The visual workplace:

A work sampling study requires an acceptable error level of ± 10 percent and 95 percent confidence.a.What is the required sample size if the sample proportion busy is as large as 50 percent? b.What is the required sample size if the sample proportion busy is estimated to be about 20 percent?

Suppose that the allowance factor for a job is 0.5 and the normal time is 5 hours.What is the standard time?

Most pit crew members have background experience in what area?

Which of the following is used by methods analysis in analyzing body movement at the workstation level?

________ divide(s)manual work into small basic elements that have established and widely accepted times.

Most unions do not accept the use of predetermined time standards.

What are predetermined time standards?

Flow diagrams are used to analyze:

A manager who is conducting a time study now needs an accuracy of ±0.1 minutes,rather than ±0.2 minutes as in the past.Because of this change in accuracy,the new required sample size becomes:

Management and labor share the labor cost reductions in which of these compensation schemes?

Work sampling estimates the percent of time that a worker spends on various tasks.

Describe some impacts of noise in the workplace.

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategy

Capacity and Constraint Management

Location Strategies

Layout Strategies

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrpand Erp

Short-Term Scheduling

Jit, tps, and Lean Operations

Maintenance and Reliability

Sustainability in the Supply Chain

Statistical Process Control

Supply Chain Management Analytics

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

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