Question 1

Which of the following is not analyzed using methods techniques?

Accepted Answer

A) movement of capital 
B) body movement 
C) movement of individuals 
D) movement of material 
E) crew activity 
A) movement of capital 
B) body movement 
C) movement of individuals 
D) movement of material 
E) crew activity

Question 2

The two most basic policies associated with employment stability are:

Accepted Answer

A) job enrichment and job enlargement. 
B) employment for life and guaranteed minimum wage. 
C) follow demand exactly and hold employment constant. 
D) incentive plans and piece-rate plans. 
E) full-time and part-time. 
A) job enrichment and job enlargement. 
B) employment for life and guaranteed minimum wage. 
C) follow demand exactly and hold employment constant. 
D) incentive plans and piece-rate plans. 
E) full-time and part-time.

Question 3

What are five advantages of work sampling over time-study methods?

Accepted Answer

(1)Because a single observer can observe

Question 4

Labor planning determines employment stability.

Accepted Answer

A) True 
 B)False

Question 5

A time study of a certain service task found an average time of 15 minutes,with a standard deviation of 5 minutes.These figures were based on a sample of 100 measurements.Is the sample large enough that we are 95% confident that standard time is within ±5% of its true value?

Accepted Answer

n = @#IMG-DLM& = @#IMG-DLM& = 170.74 or

Question 6

Psychological factors have little relevance in the design of assembly line jobs because those jobs involve physical products and production technology.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following statements regarding incentive systems is FALSE?

Accepted Answer

A) Bonuses are often used at the executive levels. 
B) About half of all American manufacturing firms use productivity incentives. 
C) Profit-sharing systems provide some part of the profit for distribution to employees. 
D) The Scanlon plan is based on team productivity. 
E) Increasing use of cross-training has led to increasing use of knowledge-based pay systems. 
A) Bonuses are often used at the executive levels. 
B) About half of all American manufacturing firms use productivity incentives. 
C) Profit-sharing systems provide some part of the profit for distribution to employees. 
D) The Scanlon plan is based on team productivity. 
E) Increasing use of cross-training has led to increasing use of knowledge-based pay systems.

Question 8

Methods analysis focuses on:

Accepted Answer

A) the design of the machines used to perform a task. 
B) establishing time standards. 
C) reducing the number of skills needed for the completion of a task. 
D) issues such as the movement of individuals or material. 
E) evaluating training programs to see if they are efficient. 
A) the design of the machines used to perform a task. 
B) establishing time standards. 
C) reducing the number of skills needed for the completion of a task. 
D) issues such as the movement of individuals or material. 
E) evaluating training programs to see if they are efficient.

Question 9

Flextime is a system that allows employees,within limits,to determine their own work schedules.

Accepted Answer

A) True 
 B)False

Question 10

Labor standards are defined as the:

Accepted Answer

A) preset activities required to perform a job. 
B) amount of space required by a specific crew to perform the job. 
C) standard set of procedures to perform the job. 
D) standard labor agreements. 
E) amount of time required to perform a job or part of a job. 
A) preset activities required to perform a job. 
B) amount of space required by a specific crew to perform the job. 
C) standard set of procedures to perform the job. 
D) standard labor agreements. 
E) amount of time required to perform a job or part of a job.

Question 11

What is a technique for estimating the percent of time a worker spends on various tasks?

Accepted Answer

A) stopwatch time study 
B) simultaneous motion study 
C) work sampling 
D) standard elemental (historical)times 
E) predetermined (published)time standards 
A) stopwatch time study 
B) simultaneous motion study 
C) work sampling 
D) standard elemental (historical)times 
E) predetermined (published)time standards

Question 12

A NASCAR pit crew consists of how many members?

Accepted Answer

A) 7 
B) 5 
C) 9 
D) 10 
E) 4 
A) 7 
B) 5 
C) 9 
D) 10 
E) 4

Question 13

Timing a sample of a worker's performance and using it as a basis for setting a standard time describes which of the following?

Accepted Answer

A) predetermined time standards 
B) time studies 
C) work sampling 
D) methods time measurement 
E) left-hand,right-hand charting 
A) predetermined time standards 
B) time studies 
C) work sampling 
D) methods time measurement 
E) left-hand,right-hand charting

Question 14

In a preliminary work sample of an operation,out of 50 observations the operator was observed idle in 5 observations.What sample size is required for a work sampling study if the desired confidence level is 99% and the desired accuracy level is ± 5%?

Accepted Answer

n = @#IMG-DLM& = @#IMG-DLM& =

Question 15

What are operations charts used for?

Accepted Answer

Operations charts are used to

Question 16

Suppose that a time study analyst takes a sample of size 60 observations.The process mean is 100 seconds,and the standard deviation is 3 seconds.If the max error can be no more than ± 1 second,how confident can the analyst be in the results?

Accepted Answer

Apply equation n = (zs/e)2 to

Question 17

________ refers to a work schedule that deviates from the normal or standard five 8-hour days.

Accepted Answer

The answer of ________ refers to a work schedule that...

Question 18

It is said that job expansion has both a vertical component and a horizontal component.Explain,with reference to such terms as job enrichment,job rotation,and job enlargement.

Accepted Answer

Vertical expansion gives employees more

Question 19

Normal time for a stopwatch study is equal to which of the following?

Accepted Answer

A) Average observed time × Performance rating factor 
B) Average observed time + Performance rating factor 
C) Average observed time / Performance rating factor 
D) Average observed time - Performance rating factor 
E) Performance rating factor / Average observed time 
A) Average observed time × Performance rating factor 
B) Average observed time + Performance rating factor 
C) Average observed time / Performance rating factor 
D) Average observed time - Performance rating factor 
E) Performance rating factor / Average observed time

Question 20

An advantage of work sampling is that:

Accepted Answer

A) no observation is required. 
B) it involves study of the equipment only. 
C) a performance rating is necessary. 
D) the time spent observing the employee is relatively short. 
E) it is more effective than time studies when task times are short. 
A) no observation is required. 
B) it involves study of the equipment only. 
C) a performance rating is necessary. 
D) the time spent observing the employee is relatively short. 
E) it is more effective than time studies when task times are short.

Exam 11: Human Resources, job Design, and Work Measurement

Which of the following is not analyzed using methods techniques?

The two most basic policies associated with employment stability are:

What are five advantages of work sampling over time-study methods?

Labor planning determines employment stability.

A time study of a certain service task found an average time of 15 minutes,with a standard deviation of 5 minutes.These figures were based on a sample of 100 measurements.Is the sample large enough that we are 95% confident that standard time is within ±5% of its true value?

Psychological factors have little relevance in the design of assembly line jobs because those jobs involve physical products and production technology.

Which of the following statements regarding incentive systems is FALSE?

Methods analysis focuses on:

Flextime is a system that allows employees,within limits,to determine their own work schedules.

Labor standards are defined as the:

What is a technique for estimating the percent of time a worker spends on various tasks?

A NASCAR pit crew consists of how many members?

Timing a sample of a worker's performance and using it as a basis for setting a standard time describes which of the following?

In a preliminary work sample of an operation,out of 50 observations the operator was observed idle in 5 observations.What sample size is required for a work sampling study if the desired confidence level is 99% and the desired accuracy level is ± 5%?

What are operations charts used for?

Suppose that a time study analyst takes a sample of size 60 observations.The process mean is 100 seconds,and the standard deviation is 3 seconds.If the max error can be no more than ± 1 second,how confident can the analyst be in the results?

________ refers to a work schedule that deviates from the normal or standard five 8-hour days.

It is said that job expansion has both a vertical component and a horizontal component.Explain,with reference to such terms as job enrichment,job rotation,and job enlargement.

Normal time for a stopwatch study is equal to which of the following?

An advantage of work sampling is that:

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