Question 1

Material symbols convey to employees the degree of egalitarianism that is desired by top management.

Accepted Answer

A) True 
 B)False

Question 2

Workplace spirituality recognizes that people have an inner life that nourishes and is nourished by meaningful work in the context of community.

Accepted Answer

A) True 
 B)False

Question 3

________ socialization tries to strip away certain characteristics of the recruit.

Accepted Answer

A)  Random 
B)  Fixed 
C)  Collective 
D)  Divestiture 
E)  Formal 
A)  Random 
B)  Fixed 
C)  Collective 
D)  Divestiture 
E)  Formal

Question 4

________ is a process that helps new employees adapt to the prevailing organizational culture.

Accepted Answer

A)  Satisficing 
B)  Reciprocal interdependence 
C)  Socialization 
D)  Formalization 
E)  Social loafing 
A)  Satisficing 
B)  Reciprocal interdependence 
C)  Socialization 
D)  Formalization 
E)  Social loafing

Question 5

When formal authority and control systems are reduced, the ________ provided by a strong culture ensures that everyone is pointed in the same direction.

Accepted Answer

A)  rules and regulations 
B)  shared meaning 
C)  rituals 
D)  socialization 
E)  rigid hierarchy 
A)  rules and regulations 
B)  shared meaning 
C)  rituals 
D)  socialization 
E)  rigid hierarchy

Question 6

Which of the following statements is true regarding random socialization?

Accepted Answer

A)  Random socialization tries to strip away certain characteristics of the recruit. 
B)  Random socialization is carried out per a fixed time schedule. 
C)  In random socialization, new employees are left on their own to figure things out. 
D)  Random socialization involves socializing the newcomers in groups. 
E)  Specific orientation and classroom training programs are examples of random socialization. 
A)  Random socialization tries to strip away certain characteristics of the recruit. 
B)  Random socialization is carried out per a fixed time schedule. 
C)  In random socialization, new employees are left on their own to figure things out. 
D)  Random socialization involves socializing the newcomers in groups. 
E)  Specific orientation and classroom training programs are examples of random socialization.

Question 7

Higgins has recently joined a new law firm expecting to participate in exciting environmental law cases and cutting edge research. After one month at the firm, he still hasn't been assigned a case and spends most of his time filing standardized appeals for title disputes with insurance companies. In which stage of the socialization process is Higgins?

Accepted Answer

A)  prearrival 
B)  encounter 
C)  metamorphosis 
D)  post-encounter 
E)  post-arrival 
A)  prearrival 
B)  encounter 
C)  metamorphosis 
D)  post-encounter 
E)  post-arrival

Question 8

Which of the following statements is true regarding the establishment of the organizational culture and its effects on the organization?

Accepted Answer

A)  Today's trend toward decentralized organizations makes it is easier to establish a strong culture. 
B)  In a virtual organization a strong culture can be established quickly and easily. 
C)  Employees organized in teams always show greater allegiance to the values of the organization as a whole than to their team and its values. 
D)  Culture acts as a control mechanism and guides the behavior of employees. 
E)  Cultures reduce the stability of the social system in an organization. 
A)  Today's trend toward decentralized organizations makes it is easier to establish a strong culture. 
B)  In a virtual organization a strong culture can be established quickly and easily. 
C)  Employees organized in teams always show greater allegiance to the values of the organization as a whole than to their team and its values. 
D)  Culture acts as a control mechanism and guides the behavior of employees. 
E)  Cultures reduce the stability of the social system in an organization.

Question 9

Bruce is new at Wayne Corp., but after a week he already knows that the founder of the corporation started the business in his garage with only $4,000 and one client. This information was most likely transmitted to Bruce by way of ________.

Accepted Answer

A)  stories 
B)  material symbols 
C)  rituals 
D)  organizational charts 
E)  corporate chants 
A)  stories 
B)  material symbols 
C)  rituals 
D)  organizational charts 
E)  corporate chants

Question 10

Stacy's, a chain of discount stores in Washington, employs thousands of people and pays most of them at the minimum wage rate. Following a federally mandated increase of the minimum wage rate, Stacy's operating costs increased considerably. Yet, the chain's profits increased markedly. Which of the following, if true, helps explain this situation?

Accepted Answer

A)  Stacy's plans to expand its market by opening stores in the states of Oregon, Idaho and Nevada. 
B)  Recently, two new competitors entered the market. 
C)  Stacy's operating costs, other than wages, increased substantially after the increase in the minimum wage rate went into effect. 
D)  Over half of Stacy's operating costs consist of payroll expenditures; yet only a small percentage of those expenditures go to pay management salaries. 
E)  Stacy's customer base is made up primarily of people who earn a minimum wage or who depend on the earnings of others who earn a minimum wage. 
A)  Stacy's plans to expand its market by opening stores in the states of Oregon, Idaho and Nevada. 
B)  Recently, two new competitors entered the market. 
C)  Stacy's operating costs, other than wages, increased substantially after the increase in the minimum wage rate went into effect. 
D)  Over half of Stacy's operating costs consist of payroll expenditures; yet only a small percentage of those expenditures go to pay management salaries. 
E)  Stacy's customer base is made up primarily of people who earn a minimum wage or who depend on the earnings of others who earn a minimum wage.

Question 11

Spiritual organizations discourage flexible thinking and creativity among employees.

Accepted Answer

A) True 
 B)False

Question 12

Organizations that promote a spiritual culture ________.

Accepted Answer

A)  use stories for transmitting the organizational culture to the employees 
B)  use wide spans of control 
C)  recognize that people seek to find meaning and purpose in their work 
D)  de-emphasize community differences within the organization 
E)  tend to downplay the importance of employee satisfaction 
A)  use stories for transmitting the organizational culture to the employees 
B)  use wide spans of control 
C)  recognize that people seek to find meaning and purpose in their work 
D)  de-emphasize community differences within the organization 
E)  tend to downplay the importance of employee satisfaction

Question 13

Provide examples of how an ethical culture can be transmitted through stories, rituals, and material symbols?

Accepted Answer

A company could transmit ethical culture

Question 14

You are new to an organization and do not really know what to expect about the socialization process. You recently received your MBA and have an undergraduate degree in computer science. Your new firm is a software development company with an emphasis in the healthcare industry. Your hiring process included campus interviews, a daylong trip for an interview at the company, an offer phone call and letter, and some promotional material sent via the mail. When you arrive for your first day at work, you spend half a day in an orientation session that is conducted by the human resources department, where you complete paperwork and receive a company handbook. Then you spend the rest of the day with your supervisor, who gives you a tour, introduces you to your co-workers, and explains your first project. After that, you begin working and getting to know the others in the company. You find that in most respects, your experience fits your expectations, but in some ways you are surprised by realities that you hadn't expected. None of these surprises is too difficult to accept, so you eventually begin to feel at home and happy with your new job.
-The information that you receive during the interviewing and hiring process is a part of the ________ stage of employee socialization.

Accepted Answer

A)  preencounter 
B)  prearrival 
C)  encounter 
D)  metamorphosis 
E)  post-encounter 
A)  preencounter 
B)  prearrival 
C)  encounter 
D)  metamorphosis 
E)  post-encounter

Question 15

During the metamorphosis stage of the socialization process, a new employee compares her expectations - about the job, co-workers, the boss, and the organization in general - with the reality in the organization.

Accepted Answer

A) True 
 B)False

Question 16

The ________ process helps candidates learn about the organization, and if employees perceive a conflict between their values and those of the organization, they can remove themselves from the applicant pool.

Accepted Answer

A)  orientation 
B)  training 
C)  performance evaluation 
D)  selection 
E)  institutionalization 
A)  orientation 
B)  training 
C)  performance evaluation 
D)  selection 
E)  institutionalization

Question 17

All societies are divided into several economic roles. The values of a society are embodied in the people who fill various economic roles. Therefore, the introduction of labor saving technology like automation makes certain economic roles obsolete. This tends to undermine the values in that society. Which of the following can be concluded on the basis of the information above?

Accepted Answer

A)  If societies are shielded from technological advancement, they will possess unchanging values. 
B)  Technology cannot eliminate economic roles in a society whose values are insusceptible to change. 
C)  Technology doesn't undermine the values in a social system. 
D)  A technologically advanced society will eliminate all values on the prestige associated with an economic role. 
E)  A technological innovation that is implemented in a society foreign to the one in which it was developed will tend to undermine the society in which it is developed. 
A)  If societies are shielded from technological advancement, they will possess unchanging values. 
B)  Technology cannot eliminate economic roles in a society whose values are insusceptible to change. 
C)  Technology doesn't undermine the values in a social system. 
D)  A technologically advanced society will eliminate all values on the prestige associated with an economic role. 
E)  A technological innovation that is implemented in a society foreign to the one in which it was developed will tend to undermine the society in which it is developed.

Question 18

Subcultures act to undermine the dominant culture.

Accepted Answer

A) True 
 B)False

Question 19

Describe the characteristics of a strong culture.

Accepted Answer

Strong cultures have a greater impact on

Question 20

An organizational culture that encourages its managers to engage in severe competition and discourages them from taking risks and innovating, is most likely to shape high ethical standards among its members.

Accepted Answer

A) True 
 B)False

Material symbols convey to employees the degree of egalitarianism that is desired by top management.

Workplace spirituality recognizes that people have an inner life that nourishes and is nourished by meaningful work in the context of community.

________ socialization tries to strip away certain characteristics of the recruit.

________ is a process that helps new employees adapt to the prevailing organizational culture.

When formal authority and control systems are reduced, the ________ provided by a strong culture ensures that everyone is pointed in the same direction.

Which of the following statements is true regarding random socialization?

Which of the following statements is true regarding the establishment of the organizational culture and its effects on the organization?

Bruce is new at Wayne Corp., but after a week he already knows that the founder of the corporation started the business in his garage with only $4,000 and one client. This information was most likely transmitted to Bruce by way of ________.

Spiritual organizations discourage flexible thinking and creativity among employees.

Organizations that promote a spiritual culture ________.

Provide examples of how an ethical culture can be transmitted through stories, rituals, and material symbols?

During the metamorphosis stage of the socialization process, a new employee compares her expectations - about the job, co-workers, the boss, and the organization in general - with the reality in the organization.

The ________ process helps candidates learn about the organization, and if employees perceive a conflict between their values and those of the organization, they can remove themselves from the applicant pool.

Subcultures act to undermine the dominant culture.

Describe the characteristics of a strong culture.

An organizational culture that encourages its managers to engage in severe competition and discourages them from taking risks and innovating, is most likely to shape high ethical standards among its members.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 16: Organizational Culture

Material symbols convey to employees the degree of egalitarianism that is desired by top management.

Workplace spirituality recognizes that people have an inner life that nourishes and is nourished by meaningful work in the context of community.

________ socialization tries to strip away certain characteristics of the recruit.

________ is a process that helps new employees adapt to the prevailing organizational culture.

When formal authority and control systems are reduced, the ________ provided by a strong culture ensures that everyone is pointed in the same direction.

Which of the following statements is true regarding random socialization?

Which of the following statements is true regarding the establishment of the organizational culture and its effects on the organization?

Bruce is new at Wayne Corp., but after a week he already knows that the founder of the corporation started the business in his garage with only $4,000 and one client. This information was most likely transmitted to Bruce by way of ________.

Spiritual organizations discourage flexible thinking and creativity among employees.

Organizations that promote a spiritual culture ________.

Provide examples of how an ethical culture can be transmitted through stories, rituals, and material symbols?

During the metamorphosis stage of the socialization process, a new employee compares her expectations - about the job, co-workers, the boss, and the organization in general - with the reality in the organization.

The ________ process helps candidates learn about the organization, and if employees perceive a conflict between their values and those of the organization, they can remove themselves from the applicant pool.

Subcultures act to undermine the dominant culture.

Describe the characteristics of a strong culture.

An organizational culture that encourages its managers to engage in severe competition and discourages them from taking risks and innovating, is most likely to shape high ethical standards among its members.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters