Question 1

Which of the following is most likely to result from a strong organizational culture?

Accepted Answer

A)  low employee turnover 
B)  low employee satisfaction 
C)  low organizational commitment 
D)  high absenteeism 
E)  low behavioral control resulting from the climate within the organization 
A)  low employee turnover 
B)  low employee satisfaction 
C)  low organizational commitment 
D)  high absenteeism 
E)  low behavioral control resulting from the climate within the organization

Question 2

Which of the following statements is true regarding effects of national culture on organizational culture and ethical behavior within organization?

Accepted Answer

A)  As compared to managers in the United States, managers in developing economies are less likely to see ethical decisions as embedded in a social environment. 
B)  Organizations can safely ignore local culture while establishing its operation in another country. 
C)  Generally, U.S. managers see bribery, nepotism, and favoring personal contacts as highly unethical. 
D)  Organizational cultures rarely reflect national culture. 
E)  Most U.S. managers do not view profit maximization as a moral obligation. 
A)  As compared to managers in the United States, managers in developing economies are less likely to see ethical decisions as embedded in a social environment. 
B)  Organizations can safely ignore local culture while establishing its operation in another country. 
C)  Generally, U.S. managers see bribery, nepotism, and favoring personal contacts as highly unethical. 
D)  Organizational cultures rarely reflect national culture. 
E)  Most U.S. managers do not view profit maximization as a moral obligation.

Question 3

By the end of the ________ stage of socialization, the new members internalize and accept the norms of the organization and their work group, are confident in their competence, and feel trusted and valued by their peers.

Accepted Answer

A)  encounter 
B)  post-arrival 
C)  establishment 
D)  metamorphosis 
E)  adaptation 
A)  encounter 
B)  post-arrival 
C)  establishment 
D)  metamorphosis 
E)  adaptation

Question 4

Manuel is a manager for a manufacturing company in which managers are expected to fully document all decisions, and it is important to provide detailed data to support any recommendations. Also, out-of-the-box thinking is dissuaded. Which characteristic of organizational culture describes this aspect of Manuel's job?

Accepted Answer

A)  low team orientation 
B)  high aggressiveness 
C)  low risk taking 
D)  low outcome orientation 
E)  high people orientation 
A)  low team orientation 
B)  high aggressiveness 
C)  low risk taking 
D)  low outcome orientation 
E)  high people orientation

Question 5

Rogue Vogue Corp. is an apparel company. To keep up with the latest changes in the fashion industry, the company has to come up with innovative designs and follow strict timelines. The culture of the company values aggressiveness, innovation, and risk taking. The members of the organization accept these cultural values. They know exactly what is expected of them and these expectations go a long way in shaping their behavior. In addition to this, the culture of the marketing department is outcome oriented and the finance department emphasizes attention to detail.
-In addition to the organizational culture, the finance department emphasizes attention to detail. In this example, attention to detail is a part of the ________ of the organization.

Accepted Answer

A)  core values 
B)  significant traits 
C)  dominant culture 
D)  foundational values 
E)  subculture 
A)  core values 
B)  significant traits 
C)  dominant culture 
D)  foundational values 
E)  subculture

Question 6

Describe the various situations under which culture acts as a liability.

Accepted Answer

The various situations under which cultu

Question 7

What are the characteristics of a spiritual organization?

Accepted Answer

Several cultural characteristics tend to

Question 8

Compare and contrast dominant culture and subculture.

Accepted Answer

Organizational culture represents a comm

Question 9

A dominant culture expresses the core values a majority of members share and that give the organization its distinct personality.

Accepted Answer

A) True 
 B)False

Question 10

The selection process helps sustain the organization's culture by ________.

Accepted Answer

A)  establishing and enforcing norms 
B)  hiring candidates who fit well within the organization 
C)  socializing the new employees 
D)  developing performance evaluation criteria 
E)  rewarding conformity 
A)  establishing and enforcing norms 
B)  hiring candidates who fit well within the organization 
C)  socializing the new employees 
D)  developing performance evaluation criteria 
E)  rewarding conformity

Question 11

Your supervisor provides you a mentor to help you with your work and guide you. This shows that your supervisor is using a(n) ________ socialization technique.

Accepted Answer

A)  divestiture 
B)  random 
C)  informal 
D)  serial 
E)  variable 
A)  divestiture 
B)  random 
C)  informal 
D)  serial 
E)  variable

Question 12

Ask Socrates Inc. is a computer software company that employs highly intelligent, but somewhat unusual people. Every Friday, free lollipops, toys, or other treats are given out to encourage employees to remember how creative they were when they were children. All the new members of the organization are told about the founders who were three young people who "got lucky" and sold a video game that they invented. The employees are allowed to dress informally and can set their own working hours.
-AskSocrates Inc. employees are allowed to dress informally. This is an example of a ________ through which organizational culture is transmitted.

Accepted Answer

A)  primary procedure 
B)  ritual 
C)  material symbol 
D)  symbolic act 
E)  fundamental mechanism 
A)  primary procedure 
B)  ritual 
C)  material symbol 
D)  symbolic act 
E)  fundamental mechanism

Question 13

What is workplace spirituality?

Accepted Answer

Workplace spirituality recognizes that p

Question 14

________ are indicators of a strong organizational culture.

Accepted Answer

A)  High levels of dissension 
B)  High rates of employee turnover 
C)  Completely horizontal organizational charts 
D)  Narrowly defined roles 
E)  Widely shared values 
A)  High levels of dissension 
B)  High rates of employee turnover 
C)  Completely horizontal organizational charts 
D)  Narrowly defined roles 
E)  Widely shared values

Question 15

________ typically contain narratives about the organization's founders, rule breaking, or reactions to past mistakes.

Accepted Answer

A)  Stories 
B)  Material symbols 
C)  Rituals 
D)  Organizational charts 
E)  Corporate chants 
A)  Stories 
B)  Material symbols 
C)  Rituals 
D)  Organizational charts 
E)  Corporate chants

Question 16

"Formalization and culture are two different roads to a common destination." Explain the statement.

Accepted Answer

High formalization creates predictabilit

Question 17

Cultures that tend to develop in large organizations to reflect common problems or experiences faced by the members in the same department or location are often called ________.

Accepted Answer

A)  micro-cultures 
B)  subcultures 
C)  divisional cultures 
D)  microcosms 
E)  countercultures 
A)  micro-cultures 
B)  subcultures 
C)  divisional cultures 
D)  microcosms 
E)  countercultures

Question 18

Danny's boss is apathetic to whether Danny works at home, at the office, or from his beach house. All he cares about is that the project is completed on time, on budget, and with exemplary quality. Which characteristic of organizational culture describes this aspect of Danny's job?

Accepted Answer

A)  low risk taking 
B)  high outcome orientation 
C)  high attention to detail 
D)  low aggressiveness 
E)  high stability 
A)  low risk taking 
B)  high outcome orientation 
C)  high attention to detail 
D)  low aggressiveness 
E)  high stability

Question 19

Which of the following statements is true about formal socialization?

Accepted Answer

A)  Formal socialization involves socializing the new members individually. 
B)  Specific orientation and training programs are examples of formal socialization. 
C)  Apprenticeship and mentoring programs are examples of formal socialization. 
D)  Formal socialization lacks a fixed time schedule. 
E)  In formal socialization, new employees are left on their own to figure things out. 
A)  Formal socialization involves socializing the new members individually. 
B)  Specific orientation and training programs are examples of formal socialization. 
C)  Apprenticeship and mentoring programs are examples of formal socialization. 
D)  Formal socialization lacks a fixed time schedule. 
E)  In formal socialization, new employees are left on their own to figure things out.

Question 20

In ________ organizations, the lack of frequent face-to-face contact makes establishing a common set of norms very difficult.

Accepted Answer

A)  highly formalized 
B)  boundaryless 
C)  virtual 
D)  matrix 
E)  highly centralized 
A)  highly formalized 
B)  boundaryless 
C)  virtual 
D)  matrix 
E)  highly centralized

Which of the following is most likely to result from a strong organizational culture?

Which of the following statements is true regarding effects of national culture on organizational culture and ethical behavior within organization?

By the end of the ________ stage of socialization, the new members internalize and accept the norms of the organization and their work group, are confident in their competence, and feel trusted and valued by their peers.

Describe the various situations under which culture acts as a liability.

What are the characteristics of a spiritual organization?

Compare and contrast dominant culture and subculture.

A dominant culture expresses the core values a majority of members share and that give the organization its distinct personality.

The selection process helps sustain the organization's culture by ________.

Your supervisor provides you a mentor to help you with your work and guide you. This shows that your supervisor is using a(n) ________ socialization technique.

What is workplace spirituality?

________ are indicators of a strong organizational culture.

________ typically contain narratives about the organization's founders, rule breaking, or reactions to past mistakes.

"Formalization and culture are two different roads to a common destination." Explain the statement.

Cultures that tend to develop in large organizations to reflect common problems or experiences faced by the members in the same department or location are often called ________.

Danny's boss is apathetic to whether Danny works at home, at the office, or from his beach house. All he cares about is that the project is completed on time, on budget, and with exemplary quality. Which characteristic of organizational culture describes this aspect of Danny's job?

Which of the following statements is true about formal socialization?

In ________ organizations, the lack of frequent face-to-face contact makes establishing a common set of norms very difficult.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Human Resource Policies and Practices

Organizational Change and Stress Management

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Exam 16: Organizational Culture

Which of the following is most likely to result from a strong organizational culture?

Which of the following statements is true regarding effects of national culture on organizational culture and ethical behavior within organization?

By the end of the ________ stage of socialization, the new members internalize and accept the norms of the organization and their work group, are confident in their competence, and feel trusted and valued by their peers.

Describe the various situations under which culture acts as a liability.

What are the characteristics of a spiritual organization?

Compare and contrast dominant culture and subculture.

A dominant culture expresses the core values a majority of members share and that give the organization its distinct personality.

The selection process helps sustain the organization's culture by ________.

Your supervisor provides you a mentor to help you with your work and guide you. This shows that your supervisor is using a(n) ________ socialization technique.

What is workplace spirituality?

________ are indicators of a strong organizational culture.

________ typically contain narratives about the organization's founders, rule breaking, or reactions to past mistakes.

"Formalization and culture are two different roads to a common destination." Explain the statement.

Cultures that tend to develop in large organizations to reflect common problems or experiences faced by the members in the same department or location are often called ________.

Danny's boss is apathetic to whether Danny works at home, at the office, or from his beach house. All he cares about is that the project is completed on time, on budget, and with exemplary quality. Which characteristic of organizational culture describes this aspect of Danny's job?

Which of the following statements is true about formal socialization?

In ________ organizations, the lack of frequent face-to-face contact makes establishing a common set of norms very difficult.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters