Exam 3: Attitudes and Job Satisfaction

Janice Hartley works as a writer at a fashion magazine in New York. She was recently asked by her editor to write an article on "10 must-haves for the autumn season." Her editor has now sent back the article saying it is not interesting enough to hold the attention of the reader. Janice is upset and disappointed about the feedback. Which component of an attitude is represented in this scenario?

The theory of cognitive dissonance was proposed by ________.

Which of the following is an example of the affective component of an attitude?

Sarah Mayer works as a security officer and is in charge of keeping track of who is in the office at any given time. She notices that some employees do not sign out of the office when they go out for meals, which makes it difficult to keep track of attendance of employees. Even though Mayer asked the employees repeatedly to sign out, they have not followed her advise. She now decides to report the issue to her supervisor. Which of the following components of an attitude is being demonstrated by Mayer?

Which of the following statements is an example of the behavioral component of an attitude?

Any incompatibility between two or more attitudes or between behavior and attitudes results in ________.

Attitudes that our memories can easily access are less likely to predict our behavior.

Which of the following groups appears to have the highest levels of job satisfaction?

Which of the following questions best helps understand an employee's organizational commitment?

Higher levels of job satisfaction have been reported in the United States. This may be because ________.

Which of the following statements represents a person's job attitude?

Bryan Eusebius has a positive attitude toward his organization. He feels the management treats all employees fairly in matters concerning rewards, is understanding toward their needs and requirements, and allows them to have a voice in decisions. Bryan's attitude toward his organization is indicative of ________.

"Voice" is an active and constructive response to dissatisfaction.

Actively and constructively attempting to improve conditions is part of the loyalty response to dissatisfaction.

Asking employees how they feel about key elements in a job, then adding the results to create an overall job satisfaction score is the single global rating approach to job satisfaction.

Describe a workplace example of how people seek consistency among their attitudes and their behavior by reducing cognitive dissonance. Then, sort your example into the three main components of attitudes.

Under which of the following conditions is job dissatisfaction most likely to result in turnover?

With reference to cognitive dissonance, in which of the following situations is the attitude-behavior relationship most likely to be strong?

Which of the following is a type of response to dissatisfaction that is constructive and passive?

Why is it difficult to analyze the three components of an attitude separately? Provide a workplace example that demonstrates the three components.