Exam 3: Attitudes and Job Satisfaction

In her work in the publishing industry, Vera Loranzo seeks out new authors who she considers promising. In the past two years, she has found a number of new writers whose work she thought was exceptional, and immersed herself in the task of helping them shape their manuscripts for submission to her managers for publishing. Although she was extremely proud of the results, none of the authors she worked with were chosen for publication. After learning about her management's decision, she is extremely frustrated and is beginning to resent the job she does. However, she knows there is nothing she can do and continues working because of the good perks and salary benefits the job offers. How can Loranzo's job attitude be best described?

No individual can completely avoid dissonance.

Johanna Rouse feels disheartened because she was not selected for the campaign exchange program in Amsterdam. Which component of an attitude does Rouse's feeling represent?

An individual's involvement with, satisfaction with, and enthusiasm for, the work he or she does is known as employee engagement.

Exit is a passive and constructive response to dissatisfaction.

Sonia works as a lab research assistant at Frost Labs which conducts trials for cosmetic products such as sprays, dyes, ointments, soaps, and the like. She joined the firm right out of college and has been working for them for almost two years now. -Anna Jonas owns a manufacturing firm in Indonesia and strongly believes that it is important that workers' rights be respected. However, because of the recent economic meltdown, she makes the management pay workers a wage which is below ethical standards. In addition, the working conditions are below standards because of low investment in safety equipment. She knows her actions are unethical but continues to do so to avoid major losses. Jonas is most likely to be experiencing ________.

Which of the following does cognitive dissonance indicate between two or more attitudes or between behavior and attitudes?

The single global rating approach to measuring job satisfaction is more sophisticated than the summation of job facets approach.

According to Festinger, people seek consistency among their attitudes and their behaviors.

Discuss the cognitive dissonance theory. How do individuals seek consistency among their attitudes, and between their attitudes and their behavior?

An individual's involvement with, satisfaction with, and enthusiasm for, the work he performs is known as ________.

Job dissatisfaction is more likely to translate into ________ when employees feel or perceive they have many available alternatives and when employees have high human capital.

Compare and contrast job satisfaction, job involvement, and organizational commitment.

Joseph Pierce is the managing director of Drake Coal Power Plant in North Yorkshire. He knows that coal is a major contributor to climate change and has made his research team study impacts of coal on the environment. After knowing the facts, he faces a high degree of dissonance between his values and behavior. Which of the following is he most likely to do to reduce the dissonance between his belief and behavior?

The exit-voice-loyalty-neglect framework expands employee response to include voice and loyalty - constructive behaviors that allow individuals to ________.

Employees' beliefs in the degree to which they influence their work environment, their competence, the meaningfulness of their job, and their perceived autonomy is known as psychological empowerment.

Charles, Anna, Elle, and Adam are college friends and work in New York City. Comfortable living in New York occurs at about $40,000 a year. Charles makes $24,000 a year, Anna makes $30,000 a year, Elle makes $50,000 a year, and Adam makes $75,000 a year. Which of the following is most likely to be true with reference to correlation between pay and job satisfaction?

The affective component of attitude is the emotional or feeling segment of an attitude.

The three components of an attitude are cognition, affect, and behavior.

________ refers to a positive feeling about one's job resulting from an evaluation of its characteristics.