Exam 3: Attitudes and Job Satisfaction

Which of the following actions best represents Kelly's high job involvement?

Ben has been working as a process executive at an accounting firm for the past two years. A hard worker, his work is of good quality and he often puts in extra hours at the office to ensure his schedules are on track. Noticing his efforts, the management offers him a 20 percent hike. Two months later, Ben submits his resignation and soon joins a startup organization, at a senior position. Which of the following best explains this situation?

Discrepancies between attitudes and behavior tend to occur when social pressures to behave in certain ways hold exceptional power, as in most organizations.

Which of the following is most likely to be related to reduced absences and lower resignation rates?

Which of the following is most likely to be a characteristic of disengaged employees?

The attitude-behavior relationship is likely to be much stronger if an attitude refers to something with which we have direct personal experience.

The cognitive component of an attitude describes an intention to behave in a certain way toward someone or something.

Attitudes are favorable or unfavorable evaluative statements about objects, people, or events.

Rashid is dissatisfied at work. He feels he is paid too little and asked to do too much. To compensate for his perceived unjust pay, he regularly takes work supplies home for personal use, such as computer ink cartridges, staplers, and reams of paper. Rashid's behavior is an example of ________.

________ is moderately correlated with organizational citizenship behavior.

Rachel, a sales executive at a bank, earns $35,000 a year. Her company often allows her to work her schedule around her daughter's school athletic events. She believes in the goals of her organization and works hard toward achieving them. Rachel's husband, Peter has recently joined an engineering firm as a designer. He earns $75,000 a year. His job involves working long hours from Monday to Friday and his work is often stressful. But he enjoys his work and is passionate about the projects he works on. Due to Peter's time constraints, his wife, Rachel, attends all their children's school events. How would you compare Rachel and Peter's levels of job satisfaction? Describe how you would measure their satisfaction level if the level of comfortable living in their country is $40,000. In addition, name at least three major job attitudes that play a part in each of their satisfaction levels.

Jonathan is a scientist for a local manufacturer that employs a large percentage of the small town where he lives. Until recently Jonathan loved his job. However, it has been discovered that the company is releasing small amounts of toxins into the local river. Jonathan is extremely bothered by this information. Based on what you know about Jonathan, describe the cognitive dissonance that he is experiencing, and two ways that Jonathan can alter his behavior or attitude to reduce the dissonance.

Antonio Guillermo's wife was recently diagnosed with breast cancer. Guillermo had to take a considerable amount of time off work to care for their children, and he was late in completing his portion of a large project. Guillermo never feared that his job was in jeopardy because of his absences or his delay in completion of work. Name the major job attitude associated with the above stated example.

High levels of both job involvement and psychological empowerment are positively related to ________.

Job involvement measures the degree to which people identify psychologically with the organization's mission and vision.

________ is the degree to which employees believe the organization values their contribution and cares about their well-being.

Cognitive dissonance explains the linkage between attitudes and behavior.

Synergy Inc. is a medium-sized logistics company. The management is facing tough times as the workers are dissatisfied and are engaging in a number of deviant workplace behaviors such as stealing and substance abuse during working hours. The management is considering various options to curb these counterproductive behaviors. What would be a better way to deal with such forms of workplace deviance?

The intent to act in a certain way is the affective component of an attitude.

Sonia works as a lab research assistant at Frost Labs which conducts trials for cosmetic products such as sprays, dyes, ointments, soaps, and the like. She joined the firm right out of college and has been working for them for almost two years now. -Which of the following, if true, would most strengthen the argument that Sonia is experiencing cognitive dissonance?