Question 1

The ultimate source of an organization's culture is ________.

Accepted Answer

A)  its top management 
B)  its environment 
C)  the country in which the organization operates 
D)  its founders 
E)  the sociocultural backgrounds of its employees 
A)  its top management 
B)  its environment 
C)  the country in which the organization operates 
D)  its founders 
E)  the sociocultural backgrounds of its employees

Question 2

Which of the following characteristics of an organization's culture indicates the degree to which management decisions take into consideration the effect of outcomes on employees within the organization?

Accepted Answer

A)  attention to detail 
B)  outcome orientation 
C)  team orientation 
D)  people orientation 
E)  stability 
A)  attention to detail 
B)  outcome orientation 
C)  team orientation 
D)  people orientation 
E)  stability

Question 3

Which of the following can act as a common denominator to unite members of a given culture or subculture?

Accepted Answer

A)  mechanistic organizational structure 
B)  360-degree appraisals 
C)  jargons and acronyms that are specific to the organization 
D)  bureaucratic organizational structure 
E)  narrow span of control 
A)  mechanistic organizational structure 
B)  360-degree appraisals 
C)  jargons and acronyms that are specific to the organization 
D)  bureaucratic organizational structure 
E)  narrow span of control

Question 4

Explain the difference between investiture socialization and divestiture socialization.

Accepted Answer

Investiture socialization assumes that t

Question 5

Individuals with different backgrounds or at different levels in the organization will tend to describe the organization's culture in similar terms.

Accepted Answer

A) True 
 B)False

Question 6

How can U.S. managers be culturally sensitive?

Accepted Answer

A)  by indulging in frequent discussions about religion 
B)  by discussing politics frequently 
C)  by listening more 
D)  by speaking quickly 
E)  by talking in a high tone of voice 
A)  by indulging in frequent discussions about religion 
B)  by discussing politics frequently 
C)  by listening more 
D)  by speaking quickly 
E)  by talking in a high tone of voice

Question 7

Grace works for a pet store where everyone is committed to the happiness of the animals. Often employees, bosses, and hourly workers alike, come into the store "off the clock" and spend time training the animals. Everyone loves the store, the animals, and their jobs. This attitude of her co-workers inspires Grace to do her best. Based on this information, we can say that Grace is experiencing the effects of ________.

Accepted Answer

A)  decentralization 
B)  organizational climate 
C)  high departmentalization 
D)  low formalization 
E)  high work specialization 
A)  decentralization 
B)  organizational climate 
C)  high departmentalization 
D)  low formalization 
E)  high work specialization

Question 8

During the socialization process, to work out any problems discovered during the encounter stage, the new member changes or goes through the ________ stage.

Accepted Answer

A)  post-arrival 
B)  metamorphosis 
C)  post-encounter 
D)  analysis 
E)  evaluation 
A)  post-arrival 
B)  metamorphosis 
C)  post-encounter 
D)  analysis 
E)  evaluation

Question 9

Culture facilitates commitment to something larger than individual self-interest.

Accepted Answer

A) True 
 B)False

Question 10

Explain how an institutionalized culture can be a barrier to diversity. Describe how an organization could utilize the three forces at play in sustaining a culture to help create a diverse workforce.

Accepted Answer

By limiting the range of acceptable valu

Question 11

The more management relies on formal, collective, sequential, fixed, and serial socialization programs and emphasize divestiture, the more likely newcomers' differences will be stripped away and replaced by standardized predictable behaviors.

Accepted Answer

A) True 
 B)False

Question 12

Porco Rosso, an aircraft manufacturer with a strong presence in the United States, is looking to expand its market overseas. The firm currently sells its aircraft to several airlines in the United Kingdom, but now wants to establish manufacturing units there as well in order to acquire a bigger share in the European market. Hence, it plans to merge with QueenAir, a British aircraft manufacturer. Which of the following, if true, would weaken the company's decision to merge with QueenAir?

Accepted Answer

A)  Merging with QueenAir would increase its profits considerably. 
B)  There is increasing economic uncertainty in its U.S. market. 
C)  The preferences of airline customers in Europe and the U.S. are similar. 
D)  There is a striking difference in the organizational cultures of the two firms. 
E)  A competitor in the U.S. market recently went out of business. 
A)  Merging with QueenAir would increase its profits considerably. 
B)  There is increasing economic uncertainty in its U.S. market. 
C)  The preferences of airline customers in Europe and the U.S. are similar. 
D)  There is a striking difference in the organizational cultures of the two firms. 
E)  A competitor in the U.S. market recently went out of business.

Question 13

What can management do to create a more ethical culture within an organization?

Accepted Answer

To create a more ethical culture, manage

Question 14

Jean works for Fahrenheit Publishing which is a publisher of scientific journals. The company is dominated by low risk taking and high attention to detail. Jean's department is committed to high team orientation and provides many team-building activities in which Jean and other department members work together and socialize. Which of the following statements best describes Jean's department?

Accepted Answer

A)  Jeans department is an example of a primary microcosm. 
B)  Jean's department's culture is stronger than the dominant culture in the organization. 
C)  Jean's department has developed a subculture. 
D)  Jean's department's culture is undefined. 
E)  Jean's department's culture has low stability. 
A)  Jeans department is an example of a primary microcosm. 
B)  Jean's department's culture is stronger than the dominant culture in the organization. 
C)  Jean's department has developed a subculture. 
D)  Jean's department's culture is undefined. 
E)  Jean's department's culture has low stability.

Question 15

Which of the following types of socialization involves putting the new employee directly into the job, with little or no special attention?

Accepted Answer

A)  investiture socialization 
B)  serial socialization 
C)  collective socialization 
D)  fixed socialization 
E)  informal socialization 
A)  investiture socialization 
B)  serial socialization 
C)  collective socialization 
D)  fixed socialization 
E)  informal socialization

Question 16

A(n) ________ organization is an organization that takes on a life of its own, apart from its founders or members and is valued for itself and not for the goods or services it produces.

Accepted Answer

A)  virtual 
B)  matrix 
C)  boundaryless 
D)  institutionalized 
E)  centralized 
A)  virtual 
B)  matrix 
C)  boundaryless 
D)  institutionalized 
E)  centralized

Question 17

The ________ stage of the socialization process explicitly recognizes that each individual the organization comes across during the selection process has a set of values, attitudes, and expectations about both the work to be done and the organization.

Accepted Answer

A)  post-encounter 
B)  prearrival 
C)  metamorphosis 
D)  preencounter 
E)  post-arrival 
A)  post-encounter 
B)  prearrival 
C)  metamorphosis 
D)  preencounter 
E)  post-arrival

Question 18

Rogue Vogue Corp. is an apparel company. To keep up with the latest changes in the fashion industry, the company has to come up with innovative designs and follow strict timelines. The culture of the company values aggressiveness, innovation, and risk taking. The members of the organization accept these cultural values. They know exactly what is expected of them and these expectations go a long way in shaping their behavior. In addition to this, the culture of the marketing department is outcome oriented and the finance department emphasizes attention to detail.
-Aggressiveness, innovation, and risk taking are called the ________ of the culture at the Rogue Vogue Corp.

Accepted Answer

A)  foundational values 
B)  institutional traits 
C)  core values 
D)  significant traits 
E)  unique values 
A)  foundational values 
B)  institutional traits 
C)  core values 
D)  significant traits 
E)  unique values

Question 19

The encounter stage of the socialization process consists of the period of learning that occurs before a new employee joins an organization.

Accepted Answer

A) True 
 B)False

Question 20

A strong culture tends to reduce employee turnover.

Accepted Answer

A) True 
 B)False

The ultimate source of an organization's culture is ________.

Which of the following characteristics of an organization's culture indicates the degree to which management decisions take into consideration the effect of outcomes on employees within the organization?

Which of the following can act as a common denominator to unite members of a given culture or subculture?

Explain the difference between investiture socialization and divestiture socialization.

Individuals with different backgrounds or at different levels in the organization will tend to describe the organization's culture in similar terms.

How can U.S. managers be culturally sensitive?

During the socialization process, to work out any problems discovered during the encounter stage, the new member changes or goes through the ________ stage.

Culture facilitates commitment to something larger than individual self-interest.

Explain how an institutionalized culture can be a barrier to diversity. Describe how an organization could utilize the three forces at play in sustaining a culture to help create a diverse workforce.

The more management relies on formal, collective, sequential, fixed, and serial socialization programs and emphasize divestiture, the more likely newcomers' differences will be stripped away and replaced by standardized predictable behaviors.

What can management do to create a more ethical culture within an organization?

Which of the following types of socialization involves putting the new employee directly into the job, with little or no special attention?

A(n) ________ organization is an organization that takes on a life of its own, apart from its founders or members and is valued for itself and not for the goods or services it produces.

The ________ stage of the socialization process explicitly recognizes that each individual the organization comes across during the selection process has a set of values, attitudes, and expectations about both the work to be done and the organization.

The encounter stage of the socialization process consists of the period of learning that occurs before a new employee joins an organization.

A strong culture tends to reduce employee turnover.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 16: Organizational Culture

The ultimate source of an organization's culture is ________.

Which of the following characteristics of an organization's culture indicates the degree to which management decisions take into consideration the effect of outcomes on employees within the organization?

Which of the following can act as a common denominator to unite members of a given culture or subculture?

Explain the difference between investiture socialization and divestiture socialization.

Individuals with different backgrounds or at different levels in the organization will tend to describe the organization's culture in similar terms.

How can U.S. managers be culturally sensitive?

During the socialization process, to work out any problems discovered during the encounter stage, the new member changes or goes through the ________ stage.

Culture facilitates commitment to something larger than individual self-interest.

Explain how an institutionalized culture can be a barrier to diversity. Describe how an organization could utilize the three forces at play in sustaining a culture to help create a diverse workforce.

The more management relies on formal, collective, sequential, fixed, and serial socialization programs and emphasize divestiture, the more likely newcomers' differences will be stripped away and replaced by standardized predictable behaviors.

What can management do to create a more ethical culture within an organization?

Which of the following types of socialization involves putting the new employee directly into the job, with little or no special attention?

A(n) ________ organization is an organization that takes on a life of its own, apart from its founders or members and is valued for itself and not for the goods or services it produces.

The ________ stage of the socialization process explicitly recognizes that each individual the organization comes across during the selection process has a set of values, attitudes, and expectations about both the work to be done and the organization.

The encounter stage of the socialization process consists of the period of learning that occurs before a new employee joins an organization.

A strong culture tends to reduce employee turnover.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters