Question 1

An organizational culture most likely to shape high ethical standards among its members is one that ________.

Accepted Answer

A)  is low in risk tolerance 
B)  is high in aggressiveness 
C)  focuses only on outcomes 
D)  takes a short-term perspective 
E)  balances the rights of multiple stakeholders 
A)  is low in risk tolerance 
B)  is high in aggressiveness 
C)  focuses only on outcomes 
D)  takes a short-term perspective 
E)  balances the rights of multiple stakeholders

Question 2

Pam works for a corporation that recently fired three top managers who were caught using the company credit cards to lavishly furnish their offices and even purchase "office" furniture that was found in their personal homes. Which method of maintaining an ethical culture is Pam's company pursuing?

Accepted Answer

A)  serve as a visible role model 
B)  communicate ethical expectations 
C)  provide ethical training 
D)  visibly punish unethical acts 
E)  provide protective mechanisms 
A)  serve as a visible role model 
B)  communicate ethical expectations 
C)  provide ethical training 
D)  visibly punish unethical acts 
E)  provide protective mechanisms

Question 3

Describe the three stages involved in the process of socialization.

Accepted Answer

The process that helps new employees ada

Question 4

Apprenticeship is an example of ________ socialization.

Accepted Answer

A)  divestiture 
B)  variable 
C)  serial 
D)  informal 
E)  investiture 
A)  divestiture 
B)  variable 
C)  serial 
D)  informal 
E)  investiture

Question 5

________ socialization assumes that the newcomer's qualities and qualifications are the necessary ingredients for job success, so these qualities and qualifications are confirmed and supported.

Accepted Answer

A)  Variable 
B)  Collective 
C)  Serial 
D)  Investiture 
E)  Formal 
A)  Variable 
B)  Collective 
C)  Serial 
D)  Investiture 
E)  Formal

Question 6

Apprenticeship and mentoring programs are examples of random socialization.

Accepted Answer

A) True 
 B)False

Question 7

A positive organizational culture emphasizes building on employee strengths, rewards more than it punishes, and emphasizes individual vitality and growth.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following terms refers to the recognition that people have an inner life that nourishes and is nourished by meaningful work that takes place in the context of community?

Accepted Answer

A)  dominant culture 
B)  fundamental mechanism 
C)  workplace spirituality 
D)  outcome orientation 
E)  subculture 
A)  dominant culture 
B)  fundamental mechanism 
C)  workplace spirituality 
D)  outcome orientation 
E)  subculture

Question 9

Which of the following statements best describes the difference between organizational culture and job satisfaction?

Accepted Answer

A)  Job satisfaction depends upon the level of "power distance" in the country but organizational culture does not. 
B)  Organizational culture is static, whereas job satisfaction is dynamic. 
C)  Job satisfaction is immeasurable, whereas organizational culture is measurable. 
D)  Organizational culture is descriptive, whereas job satisfaction is evaluative. 
E)  Job satisfaction depends on the structure of the organization but organizational culture does not. 
A)  Job satisfaction depends upon the level of "power distance" in the country but organizational culture does not. 
B)  Organizational culture is static, whereas job satisfaction is dynamic. 
C)  Job satisfaction is immeasurable, whereas organizational culture is measurable. 
D)  Organizational culture is descriptive, whereas job satisfaction is evaluative. 
E)  Job satisfaction depends on the structure of the organization but organizational culture does not.

Question 10

What are the various ways in which the organizational culture can be transmitted to the employees?

Accepted Answer

Culture is transmitted to employees in a

Question 11

During the ________ stage, a new employee compares her expectations with the realities in the organization.

Accepted Answer

A)  prearrival 
B)  encounter 
C)  metamorphosis 
D)  post-arrival 
E)  post-encounter 
A)  prearrival 
B)  encounter 
C)  metamorphosis 
D)  post-arrival 
E)  post-encounter

Question 12

A strong culture can act as a substitute for which of the following?

Accepted Answer

A)  institutionalization 
B)  formalization 
C)  socialization 
D)  centralization 
E)  social support 
A)  institutionalization 
B)  formalization 
C)  socialization 
D)  centralization 
E)  social support

Question 13

Identify the correct order of stages in the socialization process.

Accepted Answer

A)  encounter, metamorphosis, post-encounter 
B)  prearrival, arrival, evaluation 
C)  prearrival, arrival, post-arrival 
D)  prearrival, encounter, metamorphosis 
E)  metamorphosis, preencounter, arrival 
A)  encounter, metamorphosis, post-encounter 
B)  prearrival, arrival, evaluation 
C)  prearrival, arrival, post-arrival 
D)  prearrival, encounter, metamorphosis 
E)  metamorphosis, preencounter, arrival

Question 14

Rainbow Corp. hires a new secretary, Polonova, who differs from the vast majority of the company's employees in terms of her ethnicity. The company has a collectivist culture with a culturally diverse workforce and several policies to support the minorities. Yet after a few weeks, she quits the company. Which of the following, if true, helps explain why she quit?

Accepted Answer

A)  Rainbow Corp. recently had a huge turnover and plans to expand its market. 
B)  All secretaries, regardless of their gender, are paid equal salaries at Rainbow Corp. 
C)  Polonova is gregarious and comfortable in changing contexts and ambiguous situations. 
D)  Polonova has a strong sense of personal ambition and independence. 
E)  Polonova is more likely to conform to others' ideas and opinions rather than come up with her own. 
A)  Rainbow Corp. recently had a huge turnover and plans to expand its market. 
B)  All secretaries, regardless of their gender, are paid equal salaries at Rainbow Corp. 
C)  Polonova is gregarious and comfortable in changing contexts and ambiguous situations. 
D)  Polonova has a strong sense of personal ambition and independence. 
E)  Polonova is more likely to conform to others' ideas and opinions rather than come up with her own.

Question 15

Based on the information in the example, we can say that Rogue Vogue ________.

Accepted Answer

A)  is a highly decentralized organization 
B)  is a virtual organization 
C)  has a strong culture 
D)  is a boundaryless organization 
E)  is a matrix organization 
A)  is a highly decentralized organization 
B)  is a virtual organization 
C)  has a strong culture 
D)  is a boundaryless organization 
E)  is a matrix organization

Question 16

Compare and contrast an ethical organizational culture and a positive organizational culture. How are they similar and different?

Accepted Answer

The organizational culture most likely t

Question 17

Ask Socrates Inc. is a computer software company that employs highly intelligent, but somewhat unusual people. Every Friday, free lollipops, toys, or other treats are given out to encourage employees to remember how creative they were when they were children. All the new members of the organization are told about the founders who were three young people who "got lucky" and sold a video game that they invented. The employees are allowed to dress informally and can set their own working hours.
-The regular distribution of lollipops, toys, or treats every Friday is an example of a ________ that helps reinforce AskSocrates' culture.

Accepted Answer

A)  dominant mechanism 
B)  ritual 
C)  primary process 
D)  protective mechanism 
E)  fundamental procedure 
A)  dominant mechanism 
B)  ritual 
C)  primary process 
D)  protective mechanism 
E)  fundamental procedure

Question 18

You are new to an organization and do not really know what to expect about the socialization process. You recently received your MBA and have an undergraduate degree in computer science. Your new firm is a software development company with an emphasis in the healthcare industry. Your hiring process included campus interviews, a daylong trip for an interview at the company, an offer phone call and letter, and some promotional material sent via the mail. When you arrive for your first day at work, you spend half a day in an orientation session that is conducted by the human resources department, where you complete paperwork and receive a company handbook. Then you spend the rest of the day with your supervisor, who gives you a tour, introduces you to your co-workers, and explains your first project. After that, you begin working and getting to know the others in the company. You find that in most respects, your experience fits your expectations, but in some ways you are surprised by realities that you hadn't expected. None of these surprises is too difficult to accept, so you eventually begin to feel at home and happy with your new job.
-Your first day at work is a part of the ________ stage of socialization.

Accepted Answer

A)  orientation 
B)  prearrival 
C)  encounter 
D)  metamorphosis 
E)  post-encounter 
A)  orientation 
B)  prearrival 
C)  encounter 
D)  metamorphosis 
E)  post-encounter

Question 19

Liz is the lead editor for a small, city newspaper. One of her advertising sales representatives is pulling in a lot of restaurant clients. Liz realizes that the representative is quite knowledgeable about food and speaks quite elegantly when describing different dishes. She has begun discussing with the representative the possibility of collaborating with a writer to include a weekly restaurant review, which includes the representative on the byline. After the first couple of reviews, the representative is able to increase ad sizes and sales. He is very happy with his new job diversification. Which aspect of creating a positive organizational culture is Liz utilizing?

Accepted Answer

A)  rewarding more than punishing 
B)  building on organization strengths 
C)  emphasizing individual vitality and growth 
D)  creating loose management oversight 
E)  using narrow spans of control 
A)  rewarding more than punishing 
B)  building on organization strengths 
C)  emphasizing individual vitality and growth 
D)  creating loose management oversight 
E)  using narrow spans of control

Question 20

A strong culture should reduce employee turnover, because it results in ________.

Accepted Answer

A)  a highly centralized organization 
B)  narrow spans of control 
C)  cohesiveness and organizational commitment 
D)  a highly formalized organization 
E)  an outcome-oriented organization 
A)  a highly centralized organization 
B)  narrow spans of control 
C)  cohesiveness and organizational commitment 
D)  a highly formalized organization 
E)  an outcome-oriented organization

An organizational culture most likely to shape high ethical standards among its members is one that ________.

Pam works for a corporation that recently fired three top managers who were caught using the company credit cards to lavishly furnish their offices and even purchase "office" furniture that was found in their personal homes. Which method of maintaining an ethical culture is Pam's company pursuing?

Describe the three stages involved in the process of socialization.

Apprenticeship is an example of ________ socialization.

________ socialization assumes that the newcomer's qualities and qualifications are the necessary ingredients for job success, so these qualities and qualifications are confirmed and supported.

Apprenticeship and mentoring programs are examples of random socialization.

A positive organizational culture emphasizes building on employee strengths, rewards more than it punishes, and emphasizes individual vitality and growth.

Which of the following terms refers to the recognition that people have an inner life that nourishes and is nourished by meaningful work that takes place in the context of community?

Which of the following statements best describes the difference between organizational culture and job satisfaction?

What are the various ways in which the organizational culture can be transmitted to the employees?

During the ________ stage, a new employee compares her expectations with the realities in the organization.

A strong culture can act as a substitute for which of the following?

Identify the correct order of stages in the socialization process.

Based on the information in the example, we can say that Rogue Vogue ________.

Compare and contrast an ethical organizational culture and a positive organizational culture. How are they similar and different?

A strong culture should reduce employee turnover, because it results in ________.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 16: Organizational Culture

An organizational culture most likely to shape high ethical standards among its members is one that ________.

Pam works for a corporation that recently fired three top managers who were caught using the company credit cards to lavishly furnish their offices and even purchase "office" furniture that was found in their personal homes. Which method of maintaining an ethical culture is Pam's company pursuing?

Describe the three stages involved in the process of socialization.

Apprenticeship is an example of ________ socialization.

________ socialization assumes that the newcomer's qualities and qualifications are the necessary ingredients for job success, so these qualities and qualifications are confirmed and supported.

Apprenticeship and mentoring programs are examples of random socialization.

A positive organizational culture emphasizes building on employee strengths, rewards more than it punishes, and emphasizes individual vitality and growth.

Which of the following terms refers to the recognition that people have an inner life that nourishes and is nourished by meaningful work that takes place in the context of community?

Which of the following statements best describes the difference between organizational culture and job satisfaction?

What are the various ways in which the organizational culture can be transmitted to the employees?

During the ________ stage, a new employee compares her expectations with the realities in the organization.

A strong culture can act as a substitute for which of the following?

Identify the correct order of stages in the socialization process.

Based on the information in the example, we can say that Rogue Vogue ________.

Compare and contrast an ethical organizational culture and a positive organizational culture. How are they similar and different?

A strong culture should reduce employee turnover, because it results in ________.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters