Question 1

Identify the correct sequence of the stages of formal group development suggested by Bernard Bass.

Accepted Answer

A) group control,acceptance,communication/decision making,group solidarity 
B) acceptance,group solidarity,group control,communication/decision making 
C) group solidarity,acceptance,communication/decision making,group control 
D) group control,group solidarity,acceptance,communication/decision making 
E) acceptance,communication/decision making,group solidarity,group control 
A) group control,acceptance,communication/decision making,group solidarity 
B) acceptance,group solidarity,group control,communication/decision making 
C) group solidarity,acceptance,communication/decision making,group control 
D) group control,group solidarity,acceptance,communication/decision making 
E) acceptance,communication/decision making,group solidarity,group control

Question 2

The ideal number of committee members for most tasks seems to be from 15 to 20.

Accepted Answer

A) True 
 B)False

Question 3

Identify the most mature stage of the formal group development process.

Accepted Answer

A) decision making 
B) acceptance 
C) group solidarity 
D) communication 
E) group control 
A) decision making 
B) acceptance 
C) group solidarity 
D) communication 
E) group control

Question 4

Interest groups are ________.

Accepted Answer

A) command groups 
B) self-managed work teams 
C) formal groups 
D) task groups 
E) informal groups 
A) command groups 
B) self-managed work teams 
C) formal groups 
D) task groups 
E) informal groups

Question 5

A formal group of organization members who interact with one another to accomplish some nonroutine task is a(n)________.

Accepted Answer

A) lobby 
B) command group 
C) interest group 
D) task group 
E) in-group 
A) lobby 
B) command group 
C) interest group 
D) task group 
E) in-group

Question 6

Which of the following stages of groupthink occurs when group members fail to make effective decisions?

Accepted Answer

A) antecedents 
B) symptoms of groupthink 
C) poor decision outcomes 
D) decision-making defects 
E) concurrence seeking 
A) antecedents 
B) symptoms of groupthink 
C) poor decision outcomes 
D) decision-making defects 
E) concurrence seeking

Question 7

Linda,a project manager at a cosmetic company,is handling an assignment to rejuvenate the company's supply chain management.Linda is working with a new team of experts who have never worked with each other before.Linda,having the experience of handling different kinds of teams helped her team members sort out their difference of opinion on how to update the company's supply chain.Eventually,her team started respecting each other's opinions and valuing their differences.Linda was no more involved in decision making and problem solving since her team members were working better together and were in a position to take on more responsibility.This is an example of the ________.

Accepted Answer

A) learning stage of team development 
B) storming stage of team development 
C) norming stage of team development 
D) adjourning stage of team development 
E) forming stage of team development 
A) learning stage of team development 
B) storming stage of team development 
C) norming stage of team development 
D) adjourning stage of team development 
E) forming stage of team development

Question 8

The ________ stage of team development is usually characterized by uncertainty and stress,because the team is new.

Accepted Answer

A) performing 
B) adjourning 
C) storming 
D) norming 
E) forming 
A) performing 
B) adjourning 
C) storming 
D) norming 
E) forming

Question 9

The most important step managers need to take in managing work groups is to determine what informal groups exist in the organization,and who their members are.

Accepted Answer

A) True 
 B)False

Question 10

A task group is a formal group outlined in the chain of command on an organization chart.

Accepted Answer

A) True 
 B)False

Question 11

________ comes naturally as the mutual acceptance of group members increases and communication and decision making continue within the group.

Accepted Answer

A) Conformance threat 
B) Group polarization 
C) Groupthink 
D) Cognitive dissonance 
E) Group solidarity 
A) Conformance threat 
B) Group polarization 
C) Groupthink 
D) Cognitive dissonance 
E) Group solidarity

Question 12

The stage of formal group development in which group members attempt to maximize the group's success by matching individual abilities with group activities by assisting one another is the group control stage.

Accepted Answer

A) True 
 B)False

Question 13

List the stages of formal group development.

Accepted Answer

The four stages of formal grou

Question 14

A task group charged with performing some type of specific activity is a(n)________.

Accepted Answer

A) committee 
B) command group 
C) in-group 
D) transitory group 
E) interest group 
A) committee 
B) command group 
C) in-group 
D) transitory group 
E) interest group

Question 15

The ________ stage of groupthink occurs when a group does not collect the needed information to make an effective decision.

Accepted Answer

A) decision-making defects 
B) antecedents 
C) poor decision outcomes 
D) symptoms of groupthink 
E) concurrence seeking 
A) decision-making defects 
B) antecedents 
C) poor decision outcomes 
D) symptoms of groupthink 
E) concurrence seeking

Question 16

The larger the organization,the greater the probability that it will use committees on a regular basis.

Accepted Answer

A) True 
 B)False

Question 17

The model of the evolution of informal groups proposed by George Homans suggests that ________.

Accepted Answer

A) once established,informal groups will resist changes in the formal work group that threaten the satisfaction of the informal group's members 
B) informal groups will naturally evolve into problem-solving groups 
C) the sentiments and activities that emerge within an informal group rarely result from the sentiments,interactions,and activities that already exist within a formal group 
D) managers should refrain from implementing ideas generated from the feedback received from informal groups as they tend to be biased 
E) informal groups instituted at the behest of management are more fruitful from an organizational perspective than ones that naturally evolve 
A) once established,informal groups will resist changes in the formal work group that threaten the satisfaction of the informal group's members 
B) informal groups will naturally evolve into problem-solving groups 
C) the sentiments and activities that emerge within an informal group rarely result from the sentiments,interactions,and activities that already exist within a formal group 
D) managers should refrain from implementing ideas generated from the feedback received from informal groups as they tend to be biased 
E) informal groups instituted at the behest of management are more fruitful from an organizational perspective than ones that naturally evolve

Question 18

Formal groups are commonly divided into ________ and ________.

Accepted Answer

A) transitory groups; recurrent groups 
B) in-groups; out-groups 
C) command groups; task groups 
D) interest groups; friendship groups 
E) primary groups; secondary groups 
A) transitory groups; recurrent groups 
B) in-groups; out-groups 
C) command groups; task groups 
D) interest groups; friendship groups 
E) primary groups; secondary groups

Question 19

Which of the following would be an example of a task group?

Accepted Answer

A) a group meeting to prepare the routine financial reports 
B) a group set up to consider the feasibility of a new product 
C) a group of employees forming an exercise group 
D) a group of supervisors responsible for scheduling weekly work 
E) a group of students coming together because of their music preferences 
A) a group meeting to prepare the routine financial reports 
B) a group set up to consider the feasibility of a new product 
C) a group of employees forming an exercise group 
D) a group of supervisors responsible for scheduling weekly work 
E) a group of students coming together because of their music preferences

Question 20

Which of the following statements about a problem-solving team is true?

Accepted Answer

A) It is typically formed to discuss ways to improve quality in all phases of the organization,to make organizational processes more efficient,or to improve the overall work environment. 
B) It is a creative team which involves a highly integrated group of several skilled individuals who are cross-trained and have the responsibility and authority to perform some specified activity. 
C) Management must respond to the problem-solving team's recommendations by implementing them in their entirety. 
D) Generally responsible for whole tasks as opposed to "parts" of a job,the problem-solving team is an important new way of structuring,managing,and rewarding work. 
E) It is generally permanent in nature,with the focus of the team shifting from one problem to another over time. 
A) It is typically formed to discuss ways to improve quality in all phases of the organization,to make organizational processes more efficient,or to improve the overall work environment. 
B) It is a creative team which involves a highly integrated group of several skilled individuals who are cross-trained and have the responsibility and authority to perform some specified activity. 
C) Management must respond to the problem-solving team's recommendations by implementing them in their entirety. 
D) Generally responsible for whole tasks as opposed to "parts" of a job,the problem-solving team is an important new way of structuring,managing,and rewarding work. 
E) It is generally permanent in nature,with the focus of the team shifting from one problem to another over time.

Identify the correct sequence of the stages of formal group development suggested by Bernard Bass.

The ideal number of committee members for most tasks seems to be from 15 to 20.

Identify the most mature stage of the formal group development process.

Interest groups are ________.

A formal group of organization members who interact with one another to accomplish some nonroutine task is a(n)________.

Which of the following stages of groupthink occurs when group members fail to make effective decisions?

The ________ stage of team development is usually characterized by uncertainty and stress,because the team is new.

The most important step managers need to take in managing work groups is to determine what informal groups exist in the organization,and who their members are.

A task group is a formal group outlined in the chain of command on an organization chart.

________ comes naturally as the mutual acceptance of group members increases and communication and decision making continue within the group.

The stage of formal group development in which group members attempt to maximize the group's success by matching individual abilities with group activities by assisting one another is the group control stage.

List the stages of formal group development.

A task group charged with performing some type of specific activity is a(n)________.

The ________ stage of groupthink occurs when a group does not collect the needed information to make an effective decision.

The larger the organization,the greater the probability that it will use committees on a regular basis.

The model of the evolution of informal groups proposed by George Homans suggests that ________.

Formal groups are commonly divided into and .

Which of the following would be an example of a task group?

Which of the following statements about a problem-solving team is true?

Introducing Modern Management

Managing

Managers and Society

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress,Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Managing Organization Culture

Encouraging Creativity and Innovation

Controlling, Information, and Technology

Production and Control

Filters

Exam 17: Groups and Teams

Identify the correct sequence of the stages of formal group development suggested by Bernard Bass.

The ideal number of committee members for most tasks seems to be from 15 to 20.

Identify the most mature stage of the formal group development process.

Interest groups are ________.

A formal group of organization members who interact with one another to accomplish some nonroutine task is a(n)________.

Which of the following stages of groupthink occurs when group members fail to make effective decisions?

The ________ stage of team development is usually characterized by uncertainty and stress,because the team is new.

The most important step managers need to take in managing work groups is to determine what informal groups exist in the organization,and who their members are.

A task group is a formal group outlined in the chain of command on an organization chart.

________ comes naturally as the mutual acceptance of group members increases and communication and decision making continue within the group.

The stage of formal group development in which group members attempt to maximize the group's success by matching individual abilities with group activities by assisting one another is the group control stage.

List the stages of formal group development.

A task group charged with performing some type of specific activity is a(n)________.

The ________ stage of groupthink occurs when a group does not collect the needed information to make an effective decision.

The larger the organization,the greater the probability that it will use committees on a regular basis.

The model of the evolution of informal groups proposed by George Homans suggests that ________.

Formal groups are commonly divided into ________ and ________.

Which of the following would be an example of a task group?

Which of the following statements about a problem-solving team is true?

Introducing Modern Management

Managing

Managers and Society

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress,Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Managing Organization Culture

Encouraging Creativity and Innovation

Controlling, Information, and Technology

Production and Control

Filters

Formal groups are commonly divided into and .