Question 1

A natural result of group solidarity is ________.

Accepted Answer

A) social loafing 
B) exclusion 
C) group control 
D) groupthink 
E) group conflict 
A) social loafing 
B) exclusion 
C) group control 
D) groupthink 
E) group conflict

Question 2

Good managers constantly try to help groups become teams.

Accepted Answer

A) True 
 B)False

Question 3

The ________ stage of team development normally occurs only in teams established for some special purpose to be accomplished in a limited time period.

Accepted Answer

A) adjourning 
B) performing 
C) norming 
D) storming 
E) forming 
A) adjourning 
B) performing 
C) norming 
D) storming 
E) forming

Question 4

Which of the following is least accurate regarding groups?

Accepted Answer

A) They are found in all organizations. 
B) An understanding of groups can help managers raise the probability that the groups will cause desirable consequences for the organization. 
C) Groups inevitably form in all facets of organizational existence. 
D) Groups invariably cause desirable consequences within the organization. 
E) Groups are characterized by a size small enough to permit each member to communicate with all other members on a face-to-face basis. 
A) They are found in all organizations. 
B) An understanding of groups can help managers raise the probability that the groups will cause desirable consequences for the organization. 
C) Groups inevitably form in all facets of organizational existence. 
D) Groups invariably cause desirable consequences within the organization. 
E) Groups are characterized by a size small enough to permit each member to communicate with all other members on a face-to-face basis.

Question 5

An informal group that gains and maintains membership primarily because of a common concern members have about a specific issue is called ________.

Accepted Answer

A) a work team 
B) a friendship group 
C) a command group 
D) an interest group 
E) a committee 
A) a work team 
B) a friendship group 
C) a command group 
D) an interest group 
E) a committee

Question 6

Which of the following is one of the characteristics of a group as used in management-related discussions?

Accepted Answer

A) A group is simply a gathering of people. 
B) Groups always work toward the accomplishment of an organizational goal. 
C) A group must consist of 5 or more people. 
D) Groups are characterized by occasional communication among members over time. 
E) A group consists of members who are psychologically aware of one another. 
A) A group is simply a gathering of people. 
B) Groups always work toward the accomplishment of an organizational goal. 
C) A group must consist of 5 or more people. 
D) Groups are characterized by occasional communication among members over time. 
E) A group consists of members who are psychologically aware of one another.

Question 7

An informal group is a collection of individuals whose common work experiences result in the development of a system of interpersonal relations that extend beyond those established by management.

Accepted Answer

A) True 
 B)False

Question 8

A sociometric diagram that summarizes the personal feelings of organization members about the people in the organization with whom they would like to spend free time is a ________.

Accepted Answer

A) social audit 
B) sociogram 
C) social network diagram 
D) formal group development diagram 
E) friendship chart 
A) social audit 
B) sociogram 
C) social network diagram 
D) formal group development diagram 
E) friendship chart

Question 9

Peter Parker,the HR vice-president of a well known IT firm,called his team members for a meeting to discuss the measures to be taken by the company to fight recession.Peter suggested downsizing the workforce and also cutting salaries and benefits of the rest of the employees.Peter's team reached a consensus without critically testing,analyzing,and evaluating his ideas.This is an example of ________.

Accepted Answer

A) groupthink 
B) double think 
C) cognitive dissonance 
D) group polarization 
E) collective intelligence 
A) groupthink 
B) double think 
C) cognitive dissonance 
D) group polarization 
E) collective intelligence

Question 10

Define a group as used in the context of management.Why is study of groups important to managers?

Accepted Answer

A group is not simply a gathering of peo

Question 11

Formal groups that handle routine activities and are outlined on an organization chart are called ________.

Accepted Answer

A) task groups 
B) committees 
C) transitory groups 
D) work teams 
E) command groups 
A) task groups 
B) committees 
C) transitory groups 
D) work teams 
E) command groups

Question 12

Define the six task-related steps that help managers build effective work teams.

Accepted Answer

Task-related steps that help managers bu

Question 13

Define a committee.Explain the four major reasons for establishing committees within an organization.

Accepted Answer

A committee is a group of individuals ch

Question 14

Which of the following is an analytical tool that can be used to determine what informal groups exist in an organization and who the members of those groups are?

Accepted Answer

A) informal matrix 
B) sociometry 
C) social network diagram 
D) PERT 
E) reciprocity diagram 
A) informal matrix 
B) sociometry 
C) social network diagram 
D) PERT 
E) reciprocity diagram

Question 15

Betty,working for Creative Minds Advertising,decided with a few of her colleagues to have a potluck lunch once in a month.This is an example of ________.

Accepted Answer

A) a friendship group 
B) an interest group 
C) a committee 
D) a task group 
E) a special-purpose team 
A) a friendship group 
B) an interest group 
C) a committee 
D) a task group 
E) a special-purpose team

Question 16

An organizational team established to help eliminate a specified issue within the organization is a ________.

Accepted Answer

A) committee 
B) virtual team 
C) problem-solving team 
D) cross-functional team 
E) self-managed team 
A) committee 
B) virtual team 
C) problem-solving team 
D) cross-functional team 
E) self-managed team

Question 17

Which of the following is a purely procedural step that could be taken to increase the probability that a committee will be successful?

Accepted Answer

A) rephrasing ideas already expressed 
B) specifying the authority of the committee 
C) bringing all members into active participation 
D) stimulating further thought by members 
E) keeping the goals of the group flexible 
A) rephrasing ideas already expressed 
B) specifying the authority of the committee 
C) bringing all members into active participation 
D) stimulating further thought by members 
E) keeping the goals of the group flexible

Question 18

According to Homans' Model,the informal group is established to provide satisfaction and growth for its members.

Accepted Answer

A) True 
 B)False

Question 19

In the ________ stage of the formal group development process,group members attempt to maximize the group's success by matching individual abilities with group activities and by assisting one another.

Accepted Answer

A) groupthink 
B) acceptance 
C) group control 
D) communication 
E) decision making 
A) groupthink 
B) acceptance 
C) group control 
D) communication 
E) decision making

Question 20

Which stage of groupthink occurs when the group exhibits unsatisfactory performance?

Accepted Answer

A) poor decision outcomes 
B) concurrence seeking 
C) symptoms of groupthink 
D) decision-making defects 
E) antecedents 
A) poor decision outcomes 
B) concurrence seeking 
C) symptoms of groupthink 
D) decision-making defects 
E) antecedents

A natural result of group solidarity is ________.

Good managers constantly try to help groups become teams.

The ________ stage of team development normally occurs only in teams established for some special purpose to be accomplished in a limited time period.

Which of the following is least accurate regarding groups?

An informal group that gains and maintains membership primarily because of a common concern members have about a specific issue is called ________.

Which of the following is one of the characteristics of a group as used in management-related discussions?

An informal group is a collection of individuals whose common work experiences result in the development of a system of interpersonal relations that extend beyond those established by management.

A sociometric diagram that summarizes the personal feelings of organization members about the people in the organization with whom they would like to spend free time is a ________.

Define a group as used in the context of management.Why is study of groups important to managers?

Formal groups that handle routine activities and are outlined on an organization chart are called ________.

Define the six task-related steps that help managers build effective work teams.

Define a committee.Explain the four major reasons for establishing committees within an organization.

Which of the following is an analytical tool that can be used to determine what informal groups exist in an organization and who the members of those groups are?

Betty,working for Creative Minds Advertising,decided with a few of her colleagues to have a potluck lunch once in a month.This is an example of ________.

An organizational team established to help eliminate a specified issue within the organization is a ________.

Which of the following is a purely procedural step that could be taken to increase the probability that a committee will be successful?

According to Homans' Model,the informal group is established to provide satisfaction and growth for its members.

In the ________ stage of the formal group development process,group members attempt to maximize the group's success by matching individual abilities with group activities and by assisting one another.

Which stage of groupthink occurs when the group exhibits unsatisfactory performance?

Introducing Modern Management

Managing

Managers and Society

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress,Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Managing Organization Culture

Encouraging Creativity and Innovation

Controlling, Information, and Technology

Production and Control

Filters

Exam 17: Groups and Teams

A natural result of group solidarity is ________.

Good managers constantly try to help groups become teams.

The ________ stage of team development normally occurs only in teams established for some special purpose to be accomplished in a limited time period.

Which of the following is least accurate regarding groups?

An informal group that gains and maintains membership primarily because of a common concern members have about a specific issue is called ________.

Which of the following is one of the characteristics of a group as used in management-related discussions?

An informal group is a collection of individuals whose common work experiences result in the development of a system of interpersonal relations that extend beyond those established by management.

A sociometric diagram that summarizes the personal feelings of organization members about the people in the organization with whom they would like to spend free time is a ________.

Define a group as used in the context of management.Why is study of groups important to managers?

Formal groups that handle routine activities and are outlined on an organization chart are called ________.

Define the six task-related steps that help managers build effective work teams.

Define a committee.Explain the four major reasons for establishing committees within an organization.

Which of the following is an analytical tool that can be used to determine what informal groups exist in an organization and who the members of those groups are?

Betty,working for Creative Minds Advertising,decided with a few of her colleagues to have a potluck lunch once in a month.This is an example of ________.

An organizational team established to help eliminate a specified issue within the organization is a ________.

Which of the following is a purely procedural step that could be taken to increase the probability that a committee will be successful?

According to Homans' Model,the informal group is established to provide satisfaction and growth for its members.

In the ________ stage of the formal group development process,group members attempt to maximize the group's success by matching individual abilities with group activities and by assisting one another.

Which stage of groupthink occurs when the group exhibits unsatisfactory performance?

Introducing Modern Management

Managing

Managers and Society

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress,Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Managing Organization Culture

Encouraging Creativity and Innovation

Controlling, Information, and Technology

Production and Control

Filters