Exam 3: Organizational Climate and Culture

A professor at the local college of nursing is teaching at a new clinical site. She notes that the nurses greet each other and their clients with warmth and a smile. She also notes that the policies and procedures encourage nursing autonomy. Nurses and physicians seem to have a collegial relationship. These observations best describe the _____ of the unit.

Why is it important for nursing staff to have insight into the culture of their unit (select all that apply)?

Characteristics of a Magnet hospital include:

Climate is best defined as the:

Which of the following statements reflects just culture within an organization (select all that apply)?

The nursing manager of a telemetry unit has developed a policy in which all nurses automatically are scheduled to have a day off from work on their birthday unless they request to work on that day. He also gives a small gift to each nurse who becomes certified in his or her specialty area. This manager's actions are positively affecting the _____ of the unit.

What is the purpose of culture in an organization?

Which of the following exemplifies a safety climate within a nursing unit?

The Institute of Medicine (IOM) report, Crossing the Quality Chasm, was useful in describing the challenges related to moving from _____-centered to _____-centered care.

A small geographical area within a larger hospital system, where nurses work interdependently to care for a group of patients, is known as the:

Culture is best defined as (the):

A nurse is interviewing for a position at a prominent hospital in her community. She notes a separate physicians' dining room, but all other professionals and visitors eat in the same dining area. The physicians have a separate parking area. Nurse practitioners and physician assistants are asked to park in the staff lot. What might these observations suggest?

How is culture measured within an organization?

How is culture represented at the unit level, with an underlying belief in patient-centered care?

The nursing manager wants to change the culture of the nursing unit. Some of the older nurses are bullying the newer nurses, which seems to be affecting self-confidence in their new nursing roles. Which of the following strategies would be helpful in this endeavor?

The IOM report, To Err is Human: Building a Safer Health System, recommends supporting nursing by (select all that apply):

Researchers study organizational climate in order to examine how the work environment influences behaviors. Which of the following characteristics are utilized to study climate (select all that apply)?

Organizational _____ affects the quality of nursing care and patient outcomes.

Research that measures the Hospital Magnet Standards focuses on which of the following characteristics of an excellent work environment (select all that apply)?

What is the purpose of a mission statement?