Exam 7: Communication Leadership

Which of the following reported a survey indicating the role that intimidation plays in the safe administration of medications?

A nursing theory used to describe the manner of communicating that acknowledges the unique characteristics of the holistic human being is the:

Over lunch in the cafeteria, student nurses are sharing educational information about the patients for whom they are caring. This is a(n):

During times of extreme crisis, what types of communication can be expected (select all that apply)?

Whether it is intentional or not, leaders and managers always communicate their:

A human communication activity designed to influence another to change attitudes or alter behaviors by the use of techniques such as argument, reasoning, or pleading is known as:

Unspoken affective or expressive behaviors best describe which type of communication?

A nursing preceptor is giving feedback to a new nurse who currently is being oriented. Her preceptor suggests a better method of interacting with a family member by saying, "You might want to be cognizant of your nonverbal behaviors when talking with clients. Rather than continuing to chart when you are talking with an American family, stop charting, move closer to the family and client, look at them during the conversation, and take time to let them share their concerns." This preceptor is giving advice about:

Which of the following are examples of patient privacy or security breaches (select all that apply)?

Most audience interpretations for speaker messages are determined by the speaker's:

Interpersonal communication is defined as:

Which of the following is true about negotiation?

Group readiness levels can be assessed in four stages. Which of the following statements is accurate regarding group readiness (select all that apply)?

Which communication technique is used to handle patient complaints?

A client's wife is concerned about her husband's declining health. He has been admitted with an acute myocardial infarction and has had two myocardial infarctions before this admission. He is not a candidate for surgery. She and her husband have discussed "no breathing machine" for long-standing care, but she is unsure of his wishes if he were to need a "breathing machine" for a short period. The nurse discusses his current condition and care with the client and his wife. She also organizes a team meeting consisting of the client's physicians, social worker, pastoral care person, and nursing staff. During this meeting, the nurse helps the wife share her concerns and the client's concerns with the rest of the team. What type of communication technique is being utilized by the nurse (select all that apply)?

Situational leadership focuses on three competencies deemed necessary for a leader's success. Which of the following are correct statements (select all that apply)?

_____ communication patterns exist between colleagues and serve to contribute to a hostile work environment, high turnover, burnout, and job dissatisfaction.

Interpersonal communication that recognizes an individual's human characteristics and addresses the health care issue with dignity and respect is called:

Effective communication is fostered through which of the following ingredients (select all that apply)?

Patterns of communication where assertiveness and confrontation are the norm will create a relationship of: