Question 1

In their book, Educating nurses: A call for radical transformation, Benner and colleagues (2010) challenged nursing education programs to:

Accepted Answer

A)  prepare nurses for advanced nursing degrees. 
B)  require doctor of nursing practice degrees for all nursing faculty. 
C)  encourage 50% of all nurses to obtain a master's degree in nursing within 10 years after graduation. 
D)  make the baccalaureate in nursing be established as the minimal educational level for entry into practice. 
A)  prepare nurses for advanced nursing degrees. 
B)  require doctor of nursing practice degrees for all nursing faculty. 
C)  encourage 50% of all nurses to obtain a master's degree in nursing within 10 years after graduation. 
D)  make the baccalaureate in nursing be established as the minimal educational level for entry into practice. D

Question 2

Answering questions such as, "What business are we in?" and "What business do we want to be in?" can lead the organization to define the:

Accepted Answer

A)  mission. 
B)  objectives. 
C)  core purpose. 
D)  strategic plan. 
A)  mission. 
B)  objectives. 
C)  core purpose. 
D)  strategic plan. C

Question 3

An action plan:

Accepted Answer

A)  breaks a strategic plan into manageable parts. 
B)  details a futuristic view of the institution. 
C)  outlines the steps in performing a procedure. 
D)  provides a strategic plan for actualizing the mission. 
A)  breaks a strategic plan into manageable parts. 
B)  details a futuristic view of the institution. 
C)  outlines the steps in performing a procedure. 
D)  provides a strategic plan for actualizing the mission. A

Question 4

Most strategic plans result in a written document. Strategic plan documents generally contain which of the following sections (select all that apply)?

Accepted Answer

A)  Forward 
B)  Glossary 
C)  Goals and strategies 
D)  Executive summary 
E)  Mission, vision, and values 
A)  Forward 
B)  Glossary 
C)  Goals and strategies 
D)  Executive summary 
E)  Mission, vision, and values

Question 5

Addressing the strategic planning process questions involves considering environmental factors. An example of an external environmental factor to be considered is:

Accepted Answer

A)  financial factors. 
B)  human resources. 
C)  regulatory bodies. 
D)  organizational culture. 
A)  financial factors. 
B)  human resources. 
C)  regulatory bodies. 
D)  organizational culture.

Question 6

A highly respected staff RN on the medical-surgical unit has been asked to champion the implementation of a new nursing protocol. What does champion mean in this situation? The staff nurse will be:

Accepted Answer

A)  accepting an award on behalf of her unit regarding this protocol. 
B)  displaying a winning attitude in support of the new protocol. 
C)  educating others in continuous quality improvement protocols. 
D)  leading the support for implementing the new protocol. 
A)  accepting an award on behalf of her unit regarding this protocol. 
B)  displaying a winning attitude in support of the new protocol. 
C)  educating others in continuous quality improvement protocols. 
D)  leading the support for implementing the new protocol.

Question 7

The statement, "We will increase our profit by 8% each year," is an example of a(n):

Accepted Answer

A)  strategic plan. 
B)  mission statement. 
C)  organization objective. 
D)  implementation strategy. 
A)  strategic plan. 
B)  mission statement. 
C)  organization objective. 
D)  implementation strategy.

Question 8

A(n) _____ is a two- to three-page encapsulation of the essence of the strategic plan, written in language understandable by all potential readers.

Accepted Answer

The answer of A(n) _____ is a two- to three-page...

Question 9

For organizational strategy to be implemented successfully it must be (select all that apply):

Accepted Answer

A)  specific and inflexible. 
B)  applied in a timely manner. 
C)  agreed upon by all stakeholders. 
D)  executed proficiently and efficiently. 
E)  aligned with the organizational culture. 
A)  specific and inflexible. 
B)  applied in a timely manner. 
C)  agreed upon by all stakeholders. 
D)  executed proficiently and efficiently. 
E)  aligned with the organizational culture.

Question 10

Part of the evaluative process of a strategic plan includes:

Accepted Answer

A)  an annual review of the strategic plan. 
B)  designing a form to critique the guidelines. 
C)  formulating an implementation outline. 
D)  rewriting the vision and mission statement. 
A)  an annual review of the strategic plan. 
B)  designing a form to critique the guidelines. 
C)  formulating an implementation outline. 
D)  rewriting the vision and mission statement.

Question 11

Operational choices for action that are made to implement a strategy are called:

Accepted Answer

A)  tactics. 
B)  objectives. 
C)  core values. 
D)  strategic plans. 
A)  tactics. 
B)  objectives. 
C)  core values. 
D)  strategic plans.

Question 12

Strategic management is useful for nursing leaders and managers because it (select all that apply):

Accepted Answer

A)  helps identify best practices on the nursing unit. 
B)  rewards those who carry out strategy successfully. 
C)  can be used to set measurable, achievable goals and plans. 
D)  can be used to analyze the environment for opportunities and threats. 
E)  can help determine the future of the nursing area, such as a department or unit. 
A)  helps identify best practices on the nursing unit. 
B)  rewards those who carry out strategy successfully. 
C)  can be used to set measurable, achievable goals and plans. 
D)  can be used to analyze the environment for opportunities and threats. 
E)  can help determine the future of the nursing area, such as a department or unit.

Question 13

A competitive move or business approach designed to produce a successful outcome is called _______.

Accepted Answer

The answer of A competitive move or business approach designed...

Question 14

The first step of the strategic planning process is to:

Accepted Answer

A)  develop strategic goals. 
B)  survey the environment. 
C)  implement the action plan. 
D)  identify the organization's vision. 
A)  develop strategic goals. 
B)  survey the environment. 
C)  implement the action plan. 
D)  identify the organization's vision.

Question 15

A new cancer center is being built in the local hospital. A patient survey has revealed that patients are not certain which caregiver is the registered nurse (RN) during their hospital stay. A group is formed to recommend methods to help patients identify which caregiver is their RN for the new cancer center. Which of the following groups best represents those who should be involved in forming recommendations?

Accepted Answer

A)  Chief medical officer, public relations vice-president, and human resources 
B)  Oncology clinical nurse specialist, nurse's aides, and RNs 
C)  Physicians, unit secretaries, and vice-president of finance 
D)  Vice-president of nursing, decentralized pharmacist, and licensed practical/vocational (LPN/LVN) nurses 
A)  Chief medical officer, public relations vice-president, and human resources 
B)  Oncology clinical nurse specialist, nurse's aides, and RNs 
C)  Physicians, unit secretaries, and vice-president of finance 
D)  Vice-president of nursing, decentralized pharmacist, and licensed practical/vocational (LPN/LVN) nurses

Question 16

The final step in strategic management is to evaluate the outcomes of the strategic planning process and the implementation of strategy. Place the steps of the evaluation component in order:
A) Identify strengths and weaknesses internal to the organization.
B) Shape strategies into a strategic plan on which strategic management is based.
C) Establish priorities for the critical issues so that strategies are based on the priority issues.
D) Analyze strengths, weaknesses, opportunities, and threats for their impact on the organization.
E) Analyze components for the purpose of drafting a picture of the critical features of the organization.

Accepted Answer

The answer of The final step in strategic management is...

Question 17

An organization's strategy should consist of how it (select all that apply):

Accepted Answer

A)  grows and develops. 
B)  treats its competitors. 
C)  capitalizes on new opportunities. 
D)  defines its organizational culture. 
E)  achieves its financial and strategic objectives.
F) responds to changes in the industry and marketplace. 
A)  grows and develops. 
B)  treats its competitors. 
C)  capitalizes on new opportunities. 
D)  defines its organizational culture. 
E)  achieves its financial and strategic objectives.
F) responds to changes in the industry and marketplace.

Question 18

Objectives are:

Accepted Answer

A)  bylaws used to govern the organization. 
B)  financial minimums needed to operate. 
C)  performance-based criteria for accreditation. 
D)  targets that the organization wants to achieve. 
A)  bylaws used to govern the organization. 
B)  financial minimums needed to operate. 
C)  performance-based criteria for accreditation. 
D)  targets that the organization wants to achieve.

Question 19

SWOT is an acronym for:

Accepted Answer

A)  stability, wealth, opportunistic, and timeliness. 
B)  strategies, work ethic, oppositions, and team. 
C)  strengths, weaknesses, opportunities, and threats. 
D)  strong, worthy, oppositional, and tactical. 
A)  stability, wealth, opportunistic, and timeliness. 
B)  strategies, work ethic, oppositions, and team. 
C)  strengths, weaknesses, opportunities, and threats. 
D)  strong, worthy, oppositional, and tactical.

Question 20

The statement, "We will provide high-quality care and services to our patients. We are committed to maintaining excellence, respect, and integrity in all aspects of our operations and our professional and business conduct," is an example of:

Accepted Answer

A)  a mission statement. 
B)  the core values of an organization. 
C)  a strategic plan. 
D)  the core purpose of an organization. 
A)  a mission statement. 
B)  the core values of an organization. 
C)  a strategic plan. 
D)  the core purpose of an organization.

Exam 19: Strategic Management

In their book, Educating nurses: A call for radical transformation, Benner and colleagues (2010) challenged nursing education programs to:

Answering questions such as, "What business are we in?" and "What business do we want to be in?" can lead the organization to define the:

An action plan:

Most strategic plans result in a written document. Strategic plan documents generally contain which of the following sections (select all that apply)?

Addressing the strategic planning process questions involves considering environmental factors. An example of an external environmental factor to be considered is:

A highly respected staff RN on the medical-surgical unit has been asked to champion the implementation of a new nursing protocol. What does champion mean in this situation? The staff nurse will be:

The statement, "We will increase our profit by 8% each year," is an example of a(n):

A(n) _____ is a two- to three-page encapsulation of the essence of the strategic plan, written in language understandable by all potential readers.

For organizational strategy to be implemented successfully it must be (select all that apply):

Part of the evaluative process of a strategic plan includes:

Operational choices for action that are made to implement a strategy are called:

Strategic management is useful for nursing leaders and managers because it (select all that apply):

A competitive move or business approach designed to produce a successful outcome is called _______.

The first step of the strategic planning process is to:

An organization's strategy should consist of how it (select all that apply):

Objectives are:

SWOT is an acronym for:

The statement, "We will provide high-quality care and services to our patients. We are committed to maintaining excellence, respect, and integrity in all aspects of our operations and our professional and business conduct," is an example of:

Leadership and Management Principles

Change and Innovation

Organizational Climate and Culture

Critical Thinking and Decision-Making Skills

Managing Time and Stress

Legal and Ethical Issues

Communication Leadership

Team Building and Working With Effective Groups

Delegation

Power and Conflict

Workplace Diversity

Case Population Health Management

Organizational Structure

Decentralization Shared Governance

Professional Practice Models

Evidence-Based Practice: Strategies for Nursing Leaders

Quality and Safety

Measuring and Managing Outcomes

Confronting the Nursing Shortage

Staffing and Scheduling

Budgeting, Productivity and Costing Out Nursing

Performance Appraisal

Prevention of Workplace Violence

All-Hazards Disaster Preparedness

Data Management and Clinical Informatics

Marketing

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