Question 1

The last step in an effective onboarding process is

Accepted Answer

A) clarification. 
B) compliance. 
C) clearance. 
D) connection. 
E) culture. 
A) clarification. 
B) compliance. 
C) clearance. 
D) connection. 
E) culture.

Question 2

Lourdes documents her processes and easily can articulate what she does to others on her team,so that the work will continue while she is on vacation.She has tacit knowledge.

Accepted Answer

A) True 
 B)False

Question 3

Define onboarding/socializing.For each of the steps give an example.

Accepted Answer

Onboarding,or socialization,is the proce

Question 4

A firm focuses on organizational and person analysis during the ________ stage in the training design process.

Accepted Answer

A) needs assessment 
B) employees' readiness assessment 
C) learning environment development 
D) transfer of training 
E) training methods selection 
A) needs assessment 
B) employees' readiness assessment 
C) learning environment development 
D) transfer of training 
E) training methods selection

Question 5

As a component of effective managing diversity programs,________ includes diversity as part of the business strategy and corporate goals.

Accepted Answer

A) top management support 
B) recruitment 
C) talent development 
D) employee support 
E) ensuring fair treatment 
A) top management support 
B) recruitment 
C) talent development 
D) employee support 
E) ensuring fair treatment

Question 6

Abhay has been sent to work in the plant in New Hampshire from his home plant in India.He has always wanted to come to the United States and cannot wait to become a citizen.He does not understand that he is a(n)________,not a permanent citizen.

Accepted Answer

A) host country national 
B) repatriate 
C) expatriate 
D) inpatriate 
E) third country national 
A) host country national 
B) repatriate 
C) expatriate 
D) inpatriate 
E) third country national

Question 7

Opportunity to perform is influenced by both the work environment and trainee motivation.

Accepted Answer

A) True 
 B)False

Question 8

Solange is the first one at work every day,the last one to leave,does not need a lot of direction,and can be relied on to finish any project given to her.You would describe her as

Accepted Answer

A) conscientious. 
B) having basic skills. 
C) reaping the benefits of training. 
D) aware of her training needs. 
E) goal oriented. 
A) conscientious. 
B) having basic skills. 
C) reaping the benefits of training. 
D) aware of her training needs. 
E) goal oriented.

Question 9

In general,designs that use pretraining and posttraining measures of outcomes and include a comparison group reduce the risk that factors other than training itself are responsible for the evaluation results.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is true of apprenticeship?

Accepted Answer

A) It focuses exclusively on on-the-job training. 
B) Apprenticeship programs cannot be sponsored by companies cooperating with a union. 
C) It requires a certain number of hours of classroom instruction to qualify as a registered program. 
D) The majority of apprenticeship programs are for managerial positions. 
E) Unlike interns,apprentices cannot earn until the period of apprenticeship is complete. 
A) It focuses exclusively on on-the-job training. 
B) Apprenticeship programs cannot be sponsored by companies cooperating with a union. 
C) It requires a certain number of hours of classroom instruction to qualify as a registered program. 
D) The majority of apprenticeship programs are for managerial positions. 
E) Unlike interns,apprentices cannot earn until the period of apprenticeship is complete.

Question 11

Talisma wants to practice her new soft skills of customer service.She is an introvert and practicing with a coworker makes her nervous.Her manager suggests trying simulations.Why?

Accepted Answer

A) They provide limited opportunities for trainees to relate to actual jobs. 
B) They are used to teach only management and interpersonal skills. 
C) They prevent trainees from seeing the impact of their decisions in a risk-free environment. 
D) They are inexpensive to develop and maintain. 
E) They are methods used to represent real-life situations. 
A) They provide limited opportunities for trainees to relate to actual jobs. 
B) They are used to teach only management and interpersonal skills. 
C) They prevent trainees from seeing the impact of their decisions in a risk-free environment. 
D) They are inexpensive to develop and maintain. 
E) They are methods used to represent real-life situations.

Question 12

Which of the following is an example of effective onboarding?

Accepted Answer

A) Encouraging employees to avoid asking questions 
B) Refraining from providing relocation assistance 
C) Avoiding debasing new employees 
D) Avoiding learning from informal sources such as company culture 
E) Avoiding informal interactions between new and current employees 
A) Encouraging employees to avoid asking questions 
B) Refraining from providing relocation assistance 
C) Avoiding debasing new employees 
D) Avoiding learning from informal sources such as company culture 
E) Avoiding informal interactions between new and current employees

Question 13

Providing expatriates with company newsletters and community newspapers helps them

Accepted Answer

A) understand the work requirements of a foreign assignment better. 
B) identify their role and responsibilities as an overseas manager. 
C) develop the skills required to complete the task and return home. 
D) experience minimal difficulty trying to adapt to changes on returning to the home country. 
E) deal with differences in language and culture in a new country. 
A) understand the work requirements of a foreign assignment better. 
B) identify their role and responsibilities as an overseas manager. 
C) develop the skills required to complete the task and return home. 
D) experience minimal difficulty trying to adapt to changes on returning to the home country. 
E) deal with differences in language and culture in a new country.

Question 14

The last step in task analysis is to

Accepted Answer

A) develop a list of tasks performed on the job. 
B) validate the tasks that are to be performed on the job. 
C) identify the jobs to be analyzed. 
D) identify the working conditions required for the tasks. 
E) confirm the tasks that are to be performed on the job. 
A) develop a list of tasks performed on the job. 
B) validate the tasks that are to be performed on the job. 
C) identify the jobs to be analyzed. 
D) identify the working conditions required for the tasks. 
E) confirm the tasks that are to be performed on the job.

Question 15

Many companies are exploring the use of distance learning to provide training.As the company weighs the pros and cons of distance learning,which of the following should they keep in mind?

Accepted Answer

A) Expenses in the form of travel costs are high. 
B) Clarification of questions is dependent on on-site instructors. 
C) The level of interaction between trainees and trainers is high. 
D) Geographically dispersed audiences cannot be reached. 
E) It is more useful when instructors can visit the trainees. 
A) Expenses in the form of travel costs are high. 
B) Clarification of questions is dependent on on-site instructors. 
C) The level of interaction between trainees and trainers is high. 
D) Geographically dispersed audiences cannot be reached. 
E) It is more useful when instructors can visit the trainees.

Question 16

If a training program focuses primarily on ensuring that employees have product or service knowledge,it is taking the strategic initiative to

Accepted Answer

A) improve customer service. 
B) improve employee engagement. 
C) enhance innovation. 
D) grow in the global market. 
E) develop creativity. 
A) improve customer service. 
B) improve employee engagement. 
C) enhance innovation. 
D) grow in the global market. 
E) develop creativity.

Question 17

Continuous learning requires employees to understand the entire work system.

Accepted Answer

A) True 
 B)False

Question 18

________ involves development programs,courses,and events that are developed and organized by the company.

Accepted Answer

A) Tacit knowledge 
B) Formal training 
C) Transfer of training 
D) Implicit learning 
E) On-the-job knowledge 
A) Tacit knowledge 
B) Formal training 
C) Transfer of training 
D) Implicit learning 
E) On-the-job knowledge

Question 19

As a manager,Jorge wants to find out the impact of his company's behavior-modeling training program on his employees' communications skills.The ________ evaluation design is necessary for this purpose.

Accepted Answer

A) pretest/posttest 
B) time series 
C) pretest/posttest comparison group 
D) pretest only with comparison group 
E) posttest only 
A) pretest/posttest 
B) time series 
C) pretest/posttest comparison group 
D) pretest only with comparison group 
E) posttest only

Question 20

An example of an expatriate is a

Accepted Answer

A) U)S.citizen working for a Japanese firm in the United States. 
B) Japanese citizen working in Japan for a Japanese firm. 
C) person born in Germany but currently a U.S.citizen working in the United States. 
D) U)S.citizen working for a U.S.firm in Germany. 
E) person born in the United States and currently a Japanese citizen working in Japan. 
A) U)S.citizen working for a Japanese firm in the United States. 
B) Japanese citizen working in Japan for a Japanese firm. 
C) person born in Germany but currently a U.S.citizen working in the United States. 
D) U)S.citizen working for a U.S.firm in Germany. 
E) person born in the United States and currently a Japanese citizen working in Japan.

The last step in an effective onboarding process is

Lourdes documents her processes and easily can articulate what she does to others on her team,so that the work will continue while she is on vacation.She has tacit knowledge.

Define onboarding/socializing.For each of the steps give an example.

A firm focuses on organizational and person analysis during the ________ stage in the training design process.

As a component of effective managing diversity programs,________ includes diversity as part of the business strategy and corporate goals.

Abhay has been sent to work in the plant in New Hampshire from his home plant in India.He has always wanted to come to the United States and cannot wait to become a citizen.He does not understand that he is a(n)________,not a permanent citizen.

Opportunity to perform is influenced by both the work environment and trainee motivation.

Solange is the first one at work every day,the last one to leave,does not need a lot of direction,and can be relied on to finish any project given to her.You would describe her as

In general,designs that use pretraining and posttraining measures of outcomes and include a comparison group reduce the risk that factors other than training itself are responsible for the evaluation results.

Which of the following is true of apprenticeship?

Talisma wants to practice her new soft skills of customer service.She is an introvert and practicing with a coworker makes her nervous.Her manager suggests trying simulations.Why?

Which of the following is an example of effective onboarding?

Providing expatriates with company newsletters and community newspapers helps them

The last step in task analysis is to

Many companies are exploring the use of distance learning to provide training.As the company weighs the pros and cons of distance learning,which of the following should they keep in mind?

If a training program focuses primarily on ensuring that employees have product or service knowledge,it is taking the strategic initiative to

Continuous learning requires employees to understand the entire work system.

________ involves development programs,courses,and events that are developed and organized by the company.

As a manager,Jorge wants to find out the impact of his company's behavior-modeling training program on his employees' communications skills.The ________ evaluation design is necessary for this purpose.

An example of an expatriate is a

Human Resource Management: Gaining a Competitive Advantage

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the Hrm Function

Filters

Exam 7: Training

The last step in an effective onboarding process is

Lourdes documents her processes and easily can articulate what she does to others on her team,so that the work will continue while she is on vacation.She has tacit knowledge.

Define onboarding/socializing.For each of the steps give an example.

A firm focuses on organizational and person analysis during the ________ stage in the training design process.

As a component of effective managing diversity programs,________ includes diversity as part of the business strategy and corporate goals.

Abhay has been sent to work in the plant in New Hampshire from his home plant in India.He has always wanted to come to the United States and cannot wait to become a citizen.He does not understand that he is a(n)________,not a permanent citizen.

Opportunity to perform is influenced by both the work environment and trainee motivation.

Solange is the first one at work every day,the last one to leave,does not need a lot of direction,and can be relied on to finish any project given to her.You would describe her as

In general,designs that use pretraining and posttraining measures of outcomes and include a comparison group reduce the risk that factors other than training itself are responsible for the evaluation results.

Which of the following is true of apprenticeship?

Talisma wants to practice her new soft skills of customer service.She is an introvert and practicing with a coworker makes her nervous.Her manager suggests trying simulations.Why?

Which of the following is an example of effective onboarding?

Providing expatriates with company newsletters and community newspapers helps them

The last step in task analysis is to

Many companies are exploring the use of distance learning to provide training.As the company weighs the pros and cons of distance learning,which of the following should they keep in mind?

If a training program focuses primarily on ensuring that employees have product or service knowledge,it is taking the strategic initiative to

Continuous learning requires employees to understand the entire work system.

________ involves development programs,courses,and events that are developed and organized by the company.

As a manager,Jorge wants to find out the impact of his company's behavior-modeling training program on his employees' communications skills.The ________ evaluation design is necessary for this purpose.

An example of an expatriate is a

Human Resource Management: Gaining a Competitive Advantage

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the Hrm Function

Filters