Question 1

In which phase do employees receive language training and an orientation to the new country's culture and customs?

Accepted Answer

A) On-site phase 
B) Predeparture phase 
C) Postdeparture phase 
D) Repatriation phase 
E) Offshore phase 
A) On-site phase 
B) Predeparture phase 
C) Postdeparture phase 
D) Repatriation phase 
E) Offshore phase

Question 2

There is no evidence to support the direct relationship between diversity and business.

Accepted Answer

A) True 
 B)False

Question 3

Develop a diversity and inclusion policy for your company.

Accepted Answer

Answers should include components from t

Question 4

You have planned out the entire orientation week for the new employees.You decide to start the process with the clarification step so that the new employees understand all the company policies and rules.

Accepted Answer

A) True 
 B)False

Question 5

The first step in task analysis is to

Accepted Answer

A) develop a list of tasks performed on the job. 
B) validate or confirm the tasks. 
C) identify the jobs to be examined. 
D) identify the knowledge,skills,and abilities required for the tasks. 
E) identify the equipment and working conditions required for the tasks. 
A) develop a list of tasks performed on the job. 
B) validate or confirm the tasks. 
C) identify the jobs to be examined. 
D) identify the knowledge,skills,and abilities required for the tasks. 
E) identify the equipment and working conditions required for the tasks.

Question 6

Which of the following is true of knowledge management?

Accepted Answer

A) It primarily focuses on enhancing a company's reputation. 
B) It relies on informal settings for knowledge transfer. 
C) It contributes to informal learning. 
D) It tends to avoid using culture as a tool for sharing knowledge. 
E) It never consists of or utilizes communities of practice. 
A) It primarily focuses on enhancing a company's reputation. 
B) It relies on informal settings for knowledge transfer. 
C) It contributes to informal learning. 
D) It tends to avoid using culture as a tool for sharing knowledge. 
E) It never consists of or utilizes communities of practice.

Question 7

Preparing expatriates to return to the parent company is

Accepted Answer

A) preparation for home assignment. 
B) preparation for offshore roles. 
C) expatriation. 
D) repatriation. 
E) cross-cultural preparation. 
A) preparation for home assignment. 
B) preparation for offshore roles. 
C) expatriation. 
D) repatriation. 
E) cross-cultural preparation.

Question 8

Which of the following types of skills is best improved by behavior-modeling training?

Accepted Answer

A) Technical 
B) Interpersonal 
C) Conceptual 
D) Quality assessment 
E) Performance 
A) Technical 
B) Interpersonal 
C) Conceptual 
D) Quality assessment 
E) Performance

Question 9

Collin was hired to work on data analytics,but once he started,the job quickly changed to project management.His supervisor noticed that his performance was declining.Which analysis should his supervisor complete?

Accepted Answer

A) Person 
B) Cost 
C) Task 
D) Information 
E) Strategic 
A) Person 
B) Cost 
C) Task 
D) Information 
E) Strategic

Question 10

Concept maps showing the relationship among ideas and visual images are tools that can be best used

Accepted Answer

A) to understand opportunities for practice. 
B) to gain insights by working on the job directly. 
C) for program coordination and administration. 
D) to commit training content to memory. 
E) to share feedback about employees' performance. 
A) to understand opportunities for practice. 
B) to gain insights by working on the job directly. 
C) for program coordination and administration. 
D) to commit training content to memory. 
E) to share feedback about employees' performance.

Question 11

Pairing up expatriates and their families with an employee from the host country is likely to occur in the

Accepted Answer

A) predeparture phase. 
B) onshore phase. 
C) on-site phase. 
D) repatriation phase. 
E) returning-home phase. 
A) predeparture phase. 
B) onshore phase. 
C) on-site phase. 
D) repatriation phase. 
E) returning-home phase.

Question 12

Charles wants his employees to take a course on effective customer service.He is deciding between an online distance course and a face-to-face interactive course.Which one would be ideal for his staff to be successful?

Accepted Answer

A) The presentation method 
B) The classroom method 
C) The distance learning method 
D) The hands-on method 
E) Audiovisual training 
A) The presentation method 
B) The classroom method 
C) The distance learning method 
D) The hands-on method 
E) Audiovisual training

Question 13

Implementing an alternative dispute resolution process is part of the ________ component of an effective managing diversity program.

Accepted Answer

A) top management support 
B) recruitment and hiring 
C) improving stakeholders' relationship 
D) employee support 
E) ensuring fair treatment 
A) top management support 
B) recruitment and hiring 
C) improving stakeholders' relationship 
D) employee support 
E) ensuring fair treatment

Question 14

________ is on-the-job use of knowledge,skills,and behaviors learned in training.

Accepted Answer

A) Information absorption 
B) Transfer of training 
C) Cognitive adoption 
D) Hands-on learning 
E) Learning management 
A) Information absorption 
B) Transfer of training 
C) Cognitive adoption 
D) Hands-on learning 
E) Learning management

Question 15

Layton documents everything.He has checklists to keep his work in order.He has developed well thought-out flowcharts and process documents so that if and when he moves on to another job,anyone can be trained to do his job.Layton has strong

Accepted Answer

A) experiential knowledge. 
B) tacit knowledge. 
C) informal training tools. 
D) explicit knowledge. 
E) on-the-job learning. 
A) experiential knowledge. 
B) tacit knowledge. 
C) informal training tools. 
D) explicit knowledge. 
E) on-the-job learning.

Question 16

Which of the following is true of instructor-led classroom instruction?

Accepted Answer

A) This method of training has lost popularity due to new technologies such as interactive video instructions. 
B) Traditional classroom instruction is one of the most expensive methods of training. 
C) This is one of the least time consuming ways to present information. 
D) The more passive the trainees are in absorbing the instruction,the more they can use the information on the job. 
E) Computer-based instructions have made instructor-led classroom instruction obsolete. 
A) This method of training has lost popularity due to new technologies such as interactive video instructions. 
B) Traditional classroom instruction is one of the most expensive methods of training. 
C) This is one of the least time consuming ways to present information. 
D) The more passive the trainees are in absorbing the instruction,the more they can use the information on the job. 
E) Computer-based instructions have made instructor-led classroom instruction obsolete.

Question 17

Which of the following is the first step in a return on investment (ROI)analysis?

Accepted Answer

A) Determining the training costs 
B) Calculating the total savings 
C) Identifying the outcomes 
D) Dividing benefits by costs 
E) Placing a value on the outcomes 
A) Determining the training costs 
B) Calculating the total savings 
C) Identifying the outcomes 
D) Dividing benefits by costs 
E) Placing a value on the outcomes

Question 18

You have just been assigned to the overseas office.Describe characteristics that you will need to have to be successful.

Accepted Answer

To succeed overseas,expatriates (employe

Question 19

The last stage in the training design process is ensuring the transfer of training.

Accepted Answer

A) True 
 B)False

Question 20

________ analysis involves determining the business appropriateness of training,given the company's business strategy.

Accepted Answer

A) Person 
B) Organizational 
C) Task 
D) Information 
E) Market 
A) Person 
B) Organizational 
C) Task 
D) Information 
E) Market

In which phase do employees receive language training and an orientation to the new country's culture and customs?

There is no evidence to support the direct relationship between diversity and business.

Develop a diversity and inclusion policy for your company.

You have planned out the entire orientation week for the new employees.You decide to start the process with the clarification step so that the new employees understand all the company policies and rules.

The first step in task analysis is to

Which of the following is true of knowledge management?

Preparing expatriates to return to the parent company is

Which of the following types of skills is best improved by behavior-modeling training?

Collin was hired to work on data analytics,but once he started,the job quickly changed to project management.His supervisor noticed that his performance was declining.Which analysis should his supervisor complete?

Concept maps showing the relationship among ideas and visual images are tools that can be best used

Pairing up expatriates and their families with an employee from the host country is likely to occur in the

Charles wants his employees to take a course on effective customer service.He is deciding between an online distance course and a face-to-face interactive course.Which one would be ideal for his staff to be successful?

Implementing an alternative dispute resolution process is part of the ________ component of an effective managing diversity program.

________ is on-the-job use of knowledge,skills,and behaviors learned in training.

Layton documents everything.He has checklists to keep his work in order.He has developed well thought-out flowcharts and process documents so that if and when he moves on to another job,anyone can be trained to do his job.Layton has strong

Which of the following is true of instructor-led classroom instruction?

Which of the following is the first step in a return on investment (ROI)analysis?

You have just been assigned to the overseas office.Describe characteristics that you will need to have to be successful.

The last stage in the training design process is ensuring the transfer of training.

________ analysis involves determining the business appropriateness of training,given the company's business strategy.

Human Resource Management: Gaining a Competitive Advantage

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the Hrm Function

Filters

Exam 7: Training

In which phase do employees receive language training and an orientation to the new country's culture and customs?

There is no evidence to support the direct relationship between diversity and business.

Develop a diversity and inclusion policy for your company.

You have planned out the entire orientation week for the new employees.You decide to start the process with the clarification step so that the new employees understand all the company policies and rules.

The first step in task analysis is to

Which of the following is true of knowledge management?

Preparing expatriates to return to the parent company is

Which of the following types of skills is best improved by behavior-modeling training?

Collin was hired to work on data analytics,but once he started,the job quickly changed to project management.His supervisor noticed that his performance was declining.Which analysis should his supervisor complete?

Concept maps showing the relationship among ideas and visual images are tools that can be best used

Pairing up expatriates and their families with an employee from the host country is likely to occur in the

Charles wants his employees to take a course on effective customer service.He is deciding between an online distance course and a face-to-face interactive course.Which one would be ideal for his staff to be successful?

Implementing an alternative dispute resolution process is part of the ________ component of an effective managing diversity program.

________ is on-the-job use of knowledge,skills,and behaviors learned in training.

Layton documents everything.He has checklists to keep his work in order.He has developed well thought-out flowcharts and process documents so that if and when he moves on to another job,anyone can be trained to do his job.Layton has strong

Which of the following is true of instructor-led classroom instruction?

Which of the following is the first step in a return on investment (ROI)analysis?

You have just been assigned to the overseas office.Describe characteristics that you will need to have to be successful.

The last stage in the training design process is ensuring the transfer of training.

________ analysis involves determining the business appropriateness of training,given the company's business strategy.

Human Resource Management: Gaining a Competitive Advantage

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the Hrm Function

Filters