Exam 1: Managers and Management

Refer to the Scenario below to answer the questions that follow. The Busy Day (Scenario) Don Sakaguchi,manager at Control Systems,Inc.,sighs as he sips his coffee at 5 A.M.and reads his agenda for the day.Don's first duty is to preside over a retirement party for a beloved employee and say a few words on her behalf.Next,he will give a tour to a news reporter who is writing a story on the new plant expansion.Don then has a meeting with the unit manager,Phil Johnson,to discuss Phil's recent performance drop (a task Don always hates).Finally,in the late afternoon,Don will be reviewing the recent equipment malfunction and deciding whether to deploy extra people to get the equipment running as soon as possible.What a day! -When Don reviews the equipment malfunction,what management role will he play in deciding whether to bring in extra people?

Disturbance handler is one of Mintzberg's interpersonal roles.

Refer to the Scenario below to answer the questions that follow. Joe the Manager (Scenario) As a production supervisor,Joe determines the number of output units his department will produce each week.On Monday,he informs his team that the schedule is going to be difficult this week due to the increased number of output units.He goes on to tell them that he is confident that they can fulfill the schedule because they are tough,talented,and "when the going gets tough,they are the ones who get going." Each day during the week,Joe checks the amount of output that the employees have completed and the number of units that have been rejected. -When Joe brings in two additional contractors and allocates them to the production team,he is performing which of the management functions?

Why is a negotiator a decisional role according to Mintzberg?

Which of the following identifies a manager who does NOT typically supervise other managers?

Canada Post is a Crown corporation,which is structured like a private sector corporation and has a board of directors,but it is owned by the Canadian government.

Brenda receives a bulletin from head office recognizing the exceptional performance of her section and her team and reporting that they have earned their bonuses for this quarter.At the beginning of the next shift Brenda shares this good news with the team.As she does this she is performing which management role?

Industry Canada defines small and medium-sized enterprises (SMEs)as businesses with fewer than ________ employees.

Effectiveness is synonymous with ________.

Rashad settles on the sofa at the end of his day.The management course he just finished has helped him many times today.When during Rashad's day would the study of management have been LEAST helpful to him?

List and discuss the decisional managerial roles developed by Mintzberg.Include specific examples of each role.

Which of the following might be an example of increased efficiency in manufacturing?

Refer to the Scenario below to answer the questions that follow. Joe the Manager (Scenario) As a production supervisor,Joe determines the number of output units his department will produce each week.On Monday,he informs his team that the schedule is going to be difficult this week due to the increased number of output units.He goes on to tell them that he is confident that they can fulfill the schedule because they are tough,talented,and "when the going gets tough,they are the ones who get going." Each day during the week,Joe checks the amount of output that the employees have completed and the number of units that have been rejected. -When Joe checks the amount of output units that the team has completed and the number of units that have been rejected,he is performing which of the management processes?

Which of the following is a reason the functions approach is more useful than the roles approach?

Given Allyson's preference for motivating employees and keeping them satisfied with their work,she seems to prefer which management function?

Compared to the manager of a large organization,a small business manager is more likely to be a(n)________.

The role of ________ is more important for managers of small organizations than for managers working in large corporations.

A candy manufacturer that made candy at a lower cost without improving the quality of the candy could be said to ________.

All organizations have a structure that in some way serves to define and limit the behaviour of members of the organization.

Supervisor is another name for which of the following?