Exam 1: Managers and Management

Who stands to benefit least from studying management?

Which of the following represents the lowest managerial position among the choices given?

Refer to the Scenario below to answer the questions that follow. The General Manager (Scenario) Michelle is the general manager of a power plant.This morning she will meet with city officials to discuss environmental issues.After the meeting,she will confer with the plant's section managers to address the concerns of the city representatives.This afternoon Michelle will meet with a team leader to go over a complaint filed by an employee.After the complaint meeting,Michelle plans to spend time in the library and on the Internet researching new technologies that can be used to improve the performance of her plant. -When Michelle learns from city officials about how her plant's operations may be affecting the environment,she is performing which management role?

An organization is ________.

An important part of the controlling function is ________.

A finance manager who reads the Globe and Mailon a regular basis would be performing which role?

Refer to the Scenario below to answer the questions that follow. The Busy Day (Scenario) Don Sakaguchi,manager at Control Systems,Inc.,sighs as he sips his coffee at 5 A.M.and reads his agenda for the day.Don's first duty is to preside over a retirement party for a beloved employee and say a few words on her behalf.Next,he will give a tour to a news reporter who is writing a story on the new plant expansion.Don then has a meeting with the unit manager,Phil Johnson,to discuss Phil's recent performance drop (a task Don always hates).Finally,in the late afternoon,Don will be reviewing the recent equipment malfunction and deciding whether to deploy extra people to get the equipment running as soon as possible.What a day! -What role will Don be performing when he gives the plant tour to the newspaper reporter?

The managerial function that changes the least between middle and top managers is ________.

List and discuss the interpersonal managerial roles developed by Mintzberg.Include specific examples of each role.

In order to be considered a manager,an individual must direct,oversee,or work with others.

Refer to the Scenario below to answer the questions that follow. The General Manager (Scenario) Michelle is the general manager of a power plant.This morning she will meet with city officials to discuss environmental issues.After the meeting,she will confer with the plant's section managers to address the concerns of the city representatives.This afternoon Michelle will meet with a team leader to go over a complaint filed by an employee.After the complaint meeting,Michelle plans to spend time in the library and on the Internet researching new technologies that can be used to improve the performance of her plant. -When Michelle meets with the section managers to brief them on the concerns of the city officials,which management role is she performing?

The universality of management holds that managers across all organizations,in all types and sizes,and in all countries of the world manage in the same ways.

Which of the following types of managers is responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization?

The leading function aligns most closely with which group of Mintzberg roles?

List and explain the four basic functions of management.

Managers working in one of Canada's public universities are managing in what type of organization?

Which is an important job responsibility for a middle manager?

Which of the following is an example of a disseminator?

When Matt added snow removal to his business,it was an example of planning.

Good management strives for ________.