Question 1

We all have a vested interest in understanding the way organizations are managed because ________.

Accepted Answer

A) we all stand to gain financially from organizational profits 
B) we interact with organizations every day of our lives 
C) we all depend on organizations for employment 
D) organizations dictate every facet of our lives 
A) we all stand to gain financially from organizational profits 
B) we interact with organizations every day of our lives 
C) we all depend on organizations for employment 
D) organizations dictate every facet of our lives

Question 2

Fayol's management processes are completely equivalent to Mintzberg's management roles.

Accepted Answer

A) True 
 B)False

Question 3

Supervisors and team leaders may both be considered first-line managers.

Accepted Answer

A) True 
 B)False

Question 4

The emphasis that managers give to various activities is generally based on their ________.

Accepted Answer

A) organizational level 
B) tenure with the organization 
C) experience in their field 
D) skill specialty 
A) organizational level 
B) tenure with the organization 
C) experience in their field 
D) skill specialty

Question 5

A fraternity is an example of an organization because it is composed of people who ________.

Accepted Answer

A) share the same values,traditions,and customs 
B) share the same goals and values 
C) share goals and function within a common structure 
D) function under the same set of rules and regulations 
A) share the same values,traditions,and customs 
B) share the same goals and values 
C) share goals and function within a common structure 
D) function under the same set of rules and regulations

Question 6

If you are working in a Canadian organization,the odds are you work for a manufacturing organization.

Accepted Answer

A) True 
 B)False

Question 7

If Matt decides to delegate some control of Lawn Troopers so that he can focus on Scooper Troopers,which function of management is he exercising?

Accepted Answer

A) leading 
B) planning 
C) organizing 
D) controlling 
A) leading 
B) planning 
C) organizing 
D) controlling

Question 8

Refer to the Scenario below to answer the questions that follow.
The Perfect Manager (Scenario)
Brenda Kraft has proven herself to be an able manager.Her section has a high project completion rate with the highest-quality product and the lowest defects in her division.In addition,she accomplishes this with fewer full-time people than other managers.Co-workers say that the secret of her success is in her ability to delegate responsibility and her understanding of the basic "management processes."
-Brenda's ability to delegate responsibility well is evidence that she excels at which management function?

Accepted Answer

A) planning 
B) controlling 
C) leading 
D) organizing 
A) planning 
B) controlling 
C) leading 
D) organizing

Question 9

Why might a manager for a not-for-profit organization seem as concerned with her organization's financial well-being as a for-profit manager?

Accepted Answer

A) Not-for-profit managers are evaluated on financial performance only. 
B) Not-for-profit managers try to give the illusion that they care about the "bottom line." 
C) Many not-for-profit organizations have tight budgets and must be very efficient. 
D) Not-for-profit organizations have an obligation to turn a profit. 
A) Not-for-profit managers are evaluated on financial performance only. 
B) Not-for-profit managers try to give the illusion that they care about the "bottom line." 
C) Many not-for-profit organizations have tight budgets and must be very efficient. 
D) Not-for-profit organizations have an obligation to turn a profit.

Question 10

All organizations use a traditional pyramidal form,with the three levels of managers at the top of the pyramid.

Accepted Answer

A) True 
 B)False

Question 11

________ developed a categorization scheme for defining what managers do consisting of 10 different but highly interrelated roles.

Accepted Answer

A) Henri Fayol 
B) Robert L.Katz 
C) Henry Mintzberg 
D) Henry Ford 
A) Henri Fayol 
B) Robert L.Katz 
C) Henry Mintzberg 
D) Henry Ford

Question 12

When Matt launched a pilot project of Scooper Troopers prior to launching it,this was an example of which management function?

Accepted Answer

A) leading 
B) planning 
C) organizing 
D) controlling 
A) leading 
B) planning 
C) organizing 
D) controlling

Question 13

Refer to the Scenario below to answer the question that follows.
The General Manager (Scenario)
Michelle is the general manager of a power plant.This morning she will meet with city officials to discuss environmental regulations that are changing due to the newly elected government.She holds a series of informational meetings with the plant's section managers to address the concerns of the city representatives.
-Michelle's ability to understand the complex environmental regulations and simplify it so that her managers can apply it to their jobs is an example of which managerial role?

Accepted Answer

A) spokesperson 
B) monitor 
C) disseminator 
D) resource allocator 
A) spokesperson 
B) monitor 
C) disseminator 
D) resource allocator

Question 14

Which of the following is the most accurate statement regarding managers in today's world?

Accepted Answer

A) There is greater variety of managers with respect to age,ethnicity,and gender than ever before. 
B) Managers are found almost exclusively in large corporations that have more than 500 employees. 
C) Managers are found almost exclusively in for-profit organizations. 
D) More than half of today's managers are women. 
A) There is greater variety of managers with respect to age,ethnicity,and gender than ever before. 
B) Managers are found almost exclusively in large corporations that have more than 500 employees. 
C) Managers are found almost exclusively in for-profit organizations. 
D) More than half of today's managers are women.

Question 15

Which Mitzberg role aligns well with planning?

Accepted Answer

A) resource allocator 
B) monitor 
C) disseminator 
D) leader 
A) resource allocator 
B) monitor 
C) disseminator 
D) leader

Question 16

Managers in American companies cannot legally manage personnel working in Canadian subsidiaries.

Accepted Answer

A) True 
 B)False

Question 17

As a store manager who reports to a regional director,what type of manager is Allyson?

Accepted Answer

A) lower-level manager 
B) middle-level manager 
C) top-level manager 
D) public manager 
A) lower-level manager 
B) middle-level manager 
C) top-level manager 
D) public manager

Question 18

Refer to the Scenario below to answer the questions that follow.
The Busy Day (Scenario)
Don Sakaguchi,manager at Control Systems,Inc.,sighs as he sips his coffee at 5 A.M.and reads his agenda for the day.Don's first duty is to preside over a retirement party for a beloved employee and say a few words on her behalf.Next,he will give a tour to a news reporter who is writing a story on the new plant expansion.Don then has a meeting with the unit manager,Phil Johnson,to discuss Phil's recent performance drop (a task Don always hates).Finally,in the late afternoon,Don will be reviewing the recent equipment malfunction and deciding whether to deploy extra people to get the equipment running as soon as possible.What a day!
-When Don meets with Phil to discuss Phil's output decline,in which management role will Don be operating?

Accepted Answer

A) leader 
B) figurehead 
C) disseminator 
D) spokesperson 
A) leader 
B) figurehead 
C) disseminator 
D) spokesperson

Question 19

Refer to the Scenario below to answer the questions that follow.
The Busy Day (Scenario)
Don Sakaguchi,manager at Control Systems,Inc.,sighs as he sips his coffee at 5 A.M.and reads his agenda for the day.Don's first duty is to preside over a retirement party for a beloved employee and say a few words on her behalf.Next,he will give a tour to a news reporter who is writing a story on the new plant expansion.Don then has a meeting with the unit manager,Phil Johnson,to discuss Phil's recent performance drop (a task Don always hates).Finally,in the late afternoon,Don will be reviewing the recent equipment malfunction and deciding whether to deploy extra people to get the equipment running as soon as possible.What a day!
-What kind of a manager is Don likely to be?

Accepted Answer

A) first-line manager 
B) CEO of a major corporation 
C) low-level middle manager 
D) plant manager 
A) first-line manager 
B) CEO of a major corporation 
C) low-level middle manager 
D) plant manager

Question 20

Which of the following is NOT considered a part of the planning function of a manager?

Accepted Answer

A) defining goals 
B) motivating 
C) mapping out strategy 
D) making decisions 
A) defining goals 
B) motivating 
C) mapping out strategy 
D) making decisions

We all have a vested interest in understanding the way organizations are managed because ________.

Fayol's management processes are completely equivalent to Mintzberg's management roles.

Supervisors and team leaders may both be considered first-line managers.

The emphasis that managers give to various activities is generally based on their ________.

A fraternity is an example of an organization because it is composed of people who ________.

If you are working in a Canadian organization,the odds are you work for a manufacturing organization.

If Matt decides to delegate some control of Lawn Troopers so that he can focus on Scooper Troopers,which function of management is he exercising?

Why might a manager for a not-for-profit organization seem as concerned with her organization's financial well-being as a for-profit manager?

All organizations use a traditional pyramidal form,with the three levels of managers at the top of the pyramid.

________ developed a categorization scheme for defining what managers do consisting of 10 different but highly interrelated roles.

When Matt launched a pilot project of Scooper Troopers prior to launching it,this was an example of which management function?

Which of the following is the most accurate statement regarding managers in today's world?

Which Mitzberg role aligns well with planning?

Managers in American companies cannot legally manage personnel working in Canadian subsidiaries.

As a store manager who reports to a regional director,what type of manager is Allyson?

Which of the following is NOT considered a part of the planning function of a manager?

Environmental Contraints on Managers

Planning and Strategic Management

Decision Making

Organizational Structure and Design

Operations Management

Human Resource Management

Leadership

Motivating Employees

Understanding Groups and Teams

Foundations of Control

Managing Innovation and Change

Filters

Exam 1: Managers and Management

We all have a vested interest in understanding the way organizations are managed because ________.

Fayol's management processes are completely equivalent to Mintzberg's management roles.

Supervisors and team leaders may both be considered first-line managers.

The emphasis that managers give to various activities is generally based on their ________.

A fraternity is an example of an organization because it is composed of people who ________.

If you are working in a Canadian organization,the odds are you work for a manufacturing organization.

If Matt decides to delegate some control of Lawn Troopers so that he can focus on Scooper Troopers,which function of management is he exercising?

Why might a manager for a not-for-profit organization seem as concerned with her organization's financial well-being as a for-profit manager?

All organizations use a traditional pyramidal form,with the three levels of managers at the top of the pyramid.

________ developed a categorization scheme for defining what managers do consisting of 10 different but highly interrelated roles.

When Matt launched a pilot project of Scooper Troopers prior to launching it,this was an example of which management function?

Which of the following is the most accurate statement regarding managers in today's world?

Which Mitzberg role aligns well with planning?

Managers in American companies cannot legally manage personnel working in Canadian subsidiaries.

As a store manager who reports to a regional director,what type of manager is Allyson?

Which of the following is NOT considered a part of the planning function of a manager?

Environmental Contraints on Managers

Planning and Strategic Management

Decision Making

Organizational Structure and Design

Operations Management

Human Resource Management

Leadership

Motivating Employees

Understanding Groups and Teams

Foundations of Control

Managing Innovation and Change

Filters