Question 1

Experience on the job tends to be negatively related to work stress. Why?

Accepted Answer

Two explanations have been offered. Firs

Question 2

Discuss the various individual approaches toward managing stress.

Accepted Answer

The various individual approaches toward

Question 3

Stress is really just in one's head.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following resources should you seek when emotional demands are stressing you?

Accepted Answer

A)  computer support 
B)  information support 
C)  social support 
D)  cross-functional support 
E)  organizational support 
A)  computer support 
B)  information support 
C)  social support 
D)  cross-functional support 
E)  organizational support

Question 5

How does process consultation help in organizational development?

Accepted Answer

A)  It leads the group to commit to various remedies for the problems identified. 
B)  It assists the client in perceiving, understanding, and acting upon process events. 
C)  It identifies individuals who are willing to accept changes. 
D)  It focuses on an organization's success rather than its problems. 
E)  It helps form a coalition with enough power to lead the change. 
A)  It leads the group to commit to various remedies for the problems identified. 
B)  It assists the client in perceiving, understanding, and acting upon process events. 
C)  It identifies individuals who are willing to accept changes. 
D)  It focuses on an organization's success rather than its problems. 
E)  It helps form a coalition with enough power to lead the change.

Question 6

Which of the following is an example of an organizational source of resistance to change?

Accepted Answer

A)  limited focus of change 
B)  security 
C)  fear of the unknown 
D)  selective information processing 
E)  economic factors 
A)  limited focus of change 
B)  security 
C)  fear of the unknown 
D)  selective information processing 
E)  economic factors

Question 7

The application of direct threats or force upon resisters is called ________.

Accepted Answer

A)  negotiation 
B)  cooptation 
C)  manipulation 
D)  coercion 
E)  arbitration 
A)  negotiation 
B)  cooptation 
C)  manipulation 
D)  coercion 
E)  arbitration

Question 8

Individuals with internal locus of control tend to be more prone to stress.

Accepted Answer

A) True 
 B)False

Question 9

Why would a board of directors which recognizes a need for a rapid or radical change turn to bringing in new leadership?

Accepted Answer

Radical change is often viewed as very t

Question 10

Using covert influence to overcome resistance to change is called ________.

Accepted Answer

A)  negotiation 
B)  cooptation 
C)  communication 
D)  coercion 
E)  manipulation 
A)  negotiation 
B)  cooptation 
C)  communication 
D)  coercion 
E)  manipulation

Question 11

Political uncertainties have been shown not to create as much stress for countries in North America as they do for countries in South America. Why is this the case?

Accepted Answer

Responses may vary slightly bu

Question 12

Alex has a new idea for a way to cut costs in his department, but he is not willing to share his idea with his boss because the last department head that tried new cost cutting methods was recently fired because the new methods could not achieve expected results. Based on the example, how can Alex's company improve the culture to create innovation?

Accepted Answer

A)  flatten the organizational structure 
B)  reward both successes and failures 
C)  increase the resources in Alex's department 
D)  encourage communication between various departments 
E)  conduct team building activities 
A)  flatten the organizational structure 
B)  reward both successes and failures 
C)  increase the resources in Alex's department 
D)  encourage communication between various departments 
E)  conduct team building activities

Question 13

Limited focus of change is a major force for resistance to change that originates from an organizational source. It indicates that ________.

Accepted Answer

A)  groups in the organization that control sizable resources often resist change 
B)  changes in organizational patterns may threaten the expertise of specialized groups so these groups tend to resist change 
C)  organizations have structural inertia that acts as a counterbalance to sustain stability 
D)  limited changes in subsystems tend to be nullified by the larger system 
E)  even if individuals want to change their behavior, group norms may act as a constraint 
A)  groups in the organization that control sizable resources often resist change 
B)  changes in organizational patterns may threaten the expertise of specialized groups so these groups tend to resist change 
C)  organizations have structural inertia that acts as a counterbalance to sustain stability 
D)  limited changes in subsystems tend to be nullified by the larger system 
E)  even if individuals want to change their behavior, group norms may act as a constraint

Question 14

Companies with strong cultures excel at implementing radical change.

Accepted Answer

A) True 
 B)False

Question 15

What is cooptation?

Accepted Answer

Cooptation is a technique of overcoming

Question 16

Long tenure in management is associated with innovation.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following reactions from employees is preferable as a response to change?

Accepted Answer

A)  silence 
B)  apathy 
C)  resignation 
D)  open discussion 
E)  increase in the use of sick time 
A)  silence 
B)  apathy 
C)  resignation 
D)  open discussion 
E)  increase in the use of sick time

Question 18

Innovation is nurtured where there are slack resources.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is a step in the appreciative inquiry process?

Accepted Answer

A)  analysis 
B)  dreaming 
C)  inferring 
D)  classifying 
E)  collaboration 
A)  analysis 
B)  dreaming 
C)  inferring 
D)  classifying 
E)  collaboration

Question 20

Which of the following actions can extinguish risk taking and innovation?

Accepted Answer

A)  long tenure in management 
B)  encouraging experimentation 
C)  rewarding for the absence of failures rather than for the presence of successes 
D)  using organic organizational structures 
E)  using an organizational structure that scores low on vertical differentiation, formalization, and centralization 
A)  long tenure in management 
B)  encouraging experimentation 
C)  rewarding for the absence of failures rather than for the presence of successes 
D)  using organic organizational structures 
E)  using an organizational structure that scores low on vertical differentiation, formalization, and centralization

Experience on the job tends to be negatively related to work stress. Why?

Discuss the various individual approaches toward managing stress.

Stress is really just in one's head.

Which of the following resources should you seek when emotional demands are stressing you?

How does process consultation help in organizational development?

Which of the following is an example of an organizational source of resistance to change?

The application of direct threats or force upon resisters is called ________.

Individuals with internal locus of control tend to be more prone to stress.

Why would a board of directors which recognizes a need for a rapid or radical change turn to bringing in new leadership?

Using covert influence to overcome resistance to change is called ________.

Political uncertainties have been shown not to create as much stress for countries in North America as they do for countries in South America. Why is this the case?

Limited focus of change is a major force for resistance to change that originates from an organizational source. It indicates that ________.

Companies with strong cultures excel at implementing radical change.

What is cooptation?

Long tenure in management is associated with innovation.

Which of the following reactions from employees is preferable as a response to change?

Innovation is nurtured where there are slack resources.

Which of the following is a step in the appreciative inquiry process?

Which of the following actions can extinguish risk taking and innovation?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Filters

Exam 17: Organizational Change and Stress Management

Experience on the job tends to be negatively related to work stress. Why?

Discuss the various individual approaches toward managing stress.

Stress is really just in one's head.

Which of the following resources should you seek when emotional demands are stressing you?

How does process consultation help in organizational development?

Which of the following is an example of an organizational source of resistance to change?

The application of direct threats or force upon resisters is called ________.

Individuals with internal locus of control tend to be more prone to stress.

Why would a board of directors which recognizes a need for a rapid or radical change turn to bringing in new leadership?

Using covert influence to overcome resistance to change is called ________.

Political uncertainties have been shown not to create as much stress for countries in North America as they do for countries in South America. Why is this the case?

Limited focus of change is a major force for resistance to change that originates from an organizational source. It indicates that ________.

Companies with strong cultures excel at implementing radical change.

What is cooptation?

Long tenure in management is associated with innovation.

Which of the following reactions from employees is preferable as a response to change?

Innovation is nurtured where there are slack resources.

Which of the following is a step in the appreciative inquiry process?

Which of the following actions can extinguish risk taking and innovation?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Filters