Question 1

Which of the following is not one of the seven key elements of organizational structure?

Accepted Answer

A)  chain of command 
B)  departmentalization 
C)  work specialization 
D)  span of control 
E)  location of authority 
A)  chain of command 
B)  departmentalization 
C)  work specialization 
D)  span of control 
E)  location of authority E

Question 2

Boundary spanning can be effective across organizations, not just within organizations.

Accepted Answer

A) True 
 B)False  True

Question 3

Volatility refers to the degree of ________ within an environment.

Accepted Answer

A)  sustainability 
B)  instability 
C)  flexibility 
D)  complexity 
E)  adaptability 
A)  sustainability 
B)  instability 
C)  flexibility 
D)  complexity 
E)  adaptability B

Question 4

A ________ organization is a small, core organization that outsources major business functions.

Accepted Answer

A)  centralized 
B)  virtual 
C)  bureaucratic 
D)  matrix 
E)  simple 
A)  centralized 
B)  virtual 
C)  bureaucratic 
D)  matrix 
E)  simple

Question 5

The more the lower-level personnel provide input or are actually given the discretion to make decisions, the ________ within that organization.

Accepted Answer

A)  higher is the degree of formalization 
B)  lower is the level of empowerment 
C)  lower is the degree of work specialization 
D)  higher is the degree of departmentalization 
E)  higher is the degree of decentralization 
A)  higher is the degree of formalization 
B)  lower is the level of empowerment 
C)  lower is the degree of work specialization 
D)  higher is the degree of departmentalization 
E)  higher is the degree of decentralization

Question 6

________ is the key concept that underlies all bureaucracies.

Accepted Answer

A)  A dual line of command 
B)  Standardization 
C)  Decentralization 
D)  Employee empowerment 
E)  Wider span of control 
A)  A dual line of command 
B)  Standardization 
C)  Decentralization 
D)  Employee empowerment 
E)  Wider span of control

Question 7

A mechanistic model is similar to a boundaryless organization.

Accepted Answer

A) True 
 B)False

Question 8

What is the difference between the mechanistic model and the organic model of organizational structure?

Accepted Answer

The mechanistic model is generally synon

Question 9

The clerical and editorial employees in a publishing house need to be at their desks by 8:00 AM and follow a set of precise procedures dictated by management. The jobs of these clerical and editorial employees ________.

Accepted Answer

A)  have a wide span of control 
B)  score high on the degree of departmentalization 
C)  score high on the degree of formalization 
D)  lack a unity of command 
E)  score low on the degree of work specialization 
A)  have a wide span of control 
B)  score high on the degree of departmentalization 
C)  score high on the degree of formalization 
D)  lack a unity of command 
E)  score low on the degree of work specialization

Question 10

Which of the following statements is true regarding a matrix structure?

Accepted Answer

A)  It breaks the unity-of-command concept. 
B)  It cannot achieve economies of scale. 
C)  It reduces ambiguity about who reports to whom. 
D)  It prevents power struggles. 
E)  It enhances role clarity and avoids role conflict. 
A)  It breaks the unity-of-command concept. 
B)  It cannot achieve economies of scale. 
C)  It reduces ambiguity about who reports to whom. 
D)  It prevents power struggles. 
E)  It enhances role clarity and avoids role conflict.

Question 11

Which of the following is typically a characteristic of the mechanistic model of organization?

Accepted Answer

A)  low formalization 
B)  rigid departmentalization 
C)  decentralized management 
D)  wide spans of control 
E)  low specialization 
A)  low formalization 
B)  rigid departmentalization 
C)  decentralized management 
D)  wide spans of control 
E)  low specialization

Question 12

Which of the following could an organization use to facilitate boundary spanning?

Accepted Answer

A)  assign a formal liaison role 
B)  develop committees 
C)  job rotation programs 
D)  both A and B 
E)  all A, B, and C 
A)  assign a formal liaison role 
B)  develop committees 
C)  job rotation programs 
D)  both A and B 
E)  all A, B, and C

Question 13

A ________ allows management to make the most efficient use of its employees' skills and even successfully improve them through repetition.

Accepted Answer

A)  low degree of centralization 
B)  high degree of formalization 
C)  wider span of control 
D)  low degree of departmentalization 
E)  high degree of work specialization 
A)  low degree of centralization 
B)  high degree of formalization 
C)  wider span of control 
D)  low degree of departmentalization 
E)  high degree of work specialization

Question 14

A virtual organization lacks flexibility.

Accepted Answer

A) True 
 B)False

Question 15

Any organization's environment has three dimensions. Identify these dimensions.

Accepted Answer

A)  stability, adaptability, and employee-orientation 
B)  complexity, volatility, and capacity 
C)  replaceability, product-orientation, and stability 
D)  flexibility, employee-orientation, and capacity 
E)  volatility, product-orientation, and adaptability 
A)  stability, adaptability, and employee-orientation 
B)  complexity, volatility, and capacity 
C)  replaceability, product-orientation, and stability 
D)  flexibility, employee-orientation, and capacity 
E)  volatility, product-orientation, and adaptability

Question 16

The key question of ________ is "Do individuals from different areas need to regularly interact?"

Accepted Answer

A)  departmentalization 
B)  span of control 
C)  formalization 
D)  boundary spanning 
E)  centralization 
A)  departmentalization 
B)  span of control 
C)  formalization 
D)  boundary spanning 
E)  centralization

Question 17

While observing the departments in his division, Matthew notices that some managers with wide spans of control seem to perform more effectively than other managers with similarly sized spans of control. Which of the following statements is most likely to be true regarding the high-performing managers?

Accepted Answer

A)  These managers are paid higher salaries than the low-performing managers. 
B)  These managers have eternal locus of control. 
C)  The employees within their departments tend to compete to reach productivity goals, which boosts performance. 
D)  The employees within their departments score high on agreeableness. 
E)  The employees within their departments are highly skilled and very knowledgeable about their jobs. 
A)  These managers are paid higher salaries than the low-performing managers. 
B)  These managers have eternal locus of control. 
C)  The employees within their departments tend to compete to reach productivity goals, which boosts performance. 
D)  The employees within their departments score high on agreeableness. 
E)  The employees within their departments are highly skilled and very knowledgeable about their jobs.

Question 18

AgriProducers provides services related to the testing of soil and crops. It also provides advice to its customers for improving the productivity of the soil and the quality of the crops. It has customers all over the United States. The crops and soil are different in the various large areas of the nation, such as the west coast and the Midwest. Which type of departmentalization would be best for AgriProducers?

Accepted Answer

A)  functional 
B)  process 
C)  product 
D)  geographic 
E)  temporal 
A)  functional 
B)  process 
C)  product 
D)  geographic 
E)  temporal

Question 19

Which one of the following problems is most likely to occur in a matrix structure?

Accepted Answer

A)  decreased response to environmental change 
B)  decreased employee motivation 
C)  decreased economies of scale 
D)  increased groupthink 
E)  increased power struggles 
A)  decreased response to environmental change 
B)  decreased employee motivation 
C)  decreased economies of scale 
D)  increased groupthink 
E)  increased power struggles

Question 20

For which type of organization would a circular structure be especially appealing?

Accepted Answer

A)  A small restaurant 
B)  A small tech company 
C)  A mid-sized retailer 
D)  A school 
E)  A government office 
A)  A small restaurant 
B)  A small tech company 
C)  A mid-sized retailer 
D)  A school 
E)  A government office

Which of the following is not one of the seven key elements of organizational structure?

Boundary spanning can be effective across organizations, not just within organizations.

Volatility refers to the degree of ________ within an environment.

A ________ organization is a small, core organization that outsources major business functions.

The more the lower-level personnel provide input or are actually given the discretion to make decisions, the ________ within that organization.

________ is the key concept that underlies all bureaucracies.

A mechanistic model is similar to a boundaryless organization.

What is the difference between the mechanistic model and the organic model of organizational structure?

The clerical and editorial employees in a publishing house need to be at their desks by 8:00 AM and follow a set of precise procedures dictated by management. The jobs of these clerical and editorial employees ________.

Which of the following statements is true regarding a matrix structure?

Which of the following is typically a characteristic of the mechanistic model of organization?

Which of the following could an organization use to facilitate boundary spanning?

A ________ allows management to make the most efficient use of its employees' skills and even successfully improve them through repetition.

A virtual organization lacks flexibility.

Any organization's environment has three dimensions. Identify these dimensions.

The key question of ________ is "Do individuals from different areas need to regularly interact?"

Which one of the following problems is most likely to occur in a matrix structure?

For which type of organization would a circular structure be especially appealing?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 15: Foundations of Organization Structure

Which of the following is not one of the seven key elements of organizational structure?

Boundary spanning can be effective across organizations, not just within organizations.

Volatility refers to the degree of ________ within an environment.

A ________ organization is a small, core organization that outsources major business functions.

The more the lower-level personnel provide input or are actually given the discretion to make decisions, the ________ within that organization.

________ is the key concept that underlies all bureaucracies.

A mechanistic model is similar to a boundaryless organization.

What is the difference between the mechanistic model and the organic model of organizational structure?

The clerical and editorial employees in a publishing house need to be at their desks by 8:00 AM and follow a set of precise procedures dictated by management. The jobs of these clerical and editorial employees ________.

Which of the following statements is true regarding a matrix structure?

Which of the following is typically a characteristic of the mechanistic model of organization?

Which of the following could an organization use to facilitate boundary spanning?

A ________ allows management to make the most efficient use of its employees' skills and even successfully improve them through repetition.

A virtual organization lacks flexibility.

Any organization's environment has three dimensions. Identify these dimensions.

The key question of ________ is "Do individuals from different areas need to regularly interact?"

Which one of the following problems is most likely to occur in a matrix structure?

For which type of organization would a circular structure be especially appealing?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organizational Culture

Organizational Change and Stress Management

Filters