Question 1

Which of the following statements is true regarding an employee stock ownership plan (ESOP)?

Accepted Answer

A)  Under this plan, employees acquire stock, often at below-market prices. 
B)  Research on ESOPs indicates that it does not affect employee satisfaction. 
C)  ESOPs for top management tend to increase unethical behavior. 
D)  Research on ESOPs indicates that ESOPs drastically improve employee performance. 
E)  ESOPs are also called competency-based pay plans. 
A)  Under this plan, employees acquire stock, often at below-market prices. 
B)  Research on ESOPs indicates that it does not affect employee satisfaction. 
C)  ESOPs for top management tend to increase unethical behavior. 
D)  Research on ESOPs indicates that ESOPs drastically improve employee performance. 
E)  ESOPs are also called competency-based pay plans. A

Question 2

Which of the following statements is true regarding job rotation?

Accepted Answer

A)  It decreases the flexibility with which an organization can adapt to a change. 
B)  It decreases employee motivation. 
C)  It decreases productivity. 
D)  It decreases supervisory workload. 
E)  It decreases the flexibility in scheduling work. 
A)  It decreases the flexibility with which an organization can adapt to a change. 
B)  It decreases employee motivation. 
C)  It decreases productivity. 
D)  It decreases supervisory workload. 
E)  It decreases the flexibility in scheduling work. C

Question 3

Managers at Precision Technologies, a custom-machine shop in Indiana, train workers on all the company's equipment so they can move around as needed in response to incoming orders. Based on this information, which of the following methods is most likely being used by Precision Technologies?

Accepted Answer

A)  job rotation 
B)  job enlargement 
C)  job enrichment 
D)  job sharing 
E)  flextime 
A)  job rotation 
B)  job enlargement 
C)  job enrichment 
D)  job sharing 
E)  flextime A

Question 4

In thinking about the Motivating Potential Score (MPS), if jobs score high on motivating potential, the model predicts that motivation, performance, and satisfaction will improve, while ________ and ________ will be reduced.

Accepted Answer

A)  counterproductive work behaviors; gossip 
B)  gossip; recidivism 
C)  recidivism; absence 
D)  absence; turnover 
E)  turnover; counterproductive work behaviors 
A)  counterproductive work behaviors; gossip 
B)  gossip; recidivism 
C)  recidivism; absence 
D)  absence; turnover 
E)  turnover; counterproductive work behaviors

Question 5

What is another term for cross-training?

Accepted Answer

A)  work enrichment 
B)  job sharing 
C)  work enlargement 
D)  job enhancement 
E)  job rotation 
A)  work enrichment 
B)  job sharing 
C)  work enlargement 
D)  job enhancement 
E)  job rotation

Question 6

Janice and Shunil are both senior software analysts. They have worked together on projects for six years and get along great. Janice is pregnant and anticipating the arrival of her first child and she is not willing to work full time. Shunil would like to experiment with opening his own business as a home media installation consultant, and does not want to continue to work full time. They both need some income. Which of the following alternative job structures would be best for Janice and Shunil?

Accepted Answer

A)  job enlargement 
B)  telecommuting 
C)  job rotation 
D)  job sharing 
E)  job enrichment 
A)  job enlargement 
B)  telecommuting 
C)  job rotation 
D)  job sharing 
E)  job enrichment

Question 7

Connie works as a nurse at the local hospital. She was very pleased recently when she was awarded "Employee of the Month," received her picture on the wall, and a gift card to the hospital commissary. Which type of reward has Connie received?

Accepted Answer

A)  both intrinsic and extrinsic 
B)  just intrinsic 
C)  just extrinsic 
D)  neither intrinsic nor extrinsic 
E)  variable intrinsic and extrinsic 
A)  both intrinsic and extrinsic 
B)  just intrinsic 
C)  just extrinsic 
D)  neither intrinsic nor extrinsic 
E)  variable intrinsic and extrinsic

Question 8

The periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level is called job ________.

Accepted Answer

A)  enlargement 
B)  expansion 
C)  rotation 
D)  sharing 
E)  enrichment 
A)  enlargement 
B)  expansion 
C)  rotation 
D)  sharing 
E)  enrichment

Question 9

Anya is a graphic designer in a firm specializing in making logos for their clients. Last week, she got client specifications on how to make a new logo. She was able to create a prototype, and having got it initially reviewed by her immediate supervisor, she made changes until the client was satisfied with her final product. Based on this description, it's safe to say that Anya's job is high in ________ and ________.

Accepted Answer

A)  task significance; feedback 
B)  autonomy; skill variety 
C)  feedback; skill variety 
D)  task identity; feedback 
E)  skill variety; autonomy 
A)  task significance; feedback 
B)  autonomy; skill variety 
C)  feedback; skill variety 
D)  task identity; feedback 
E)  skill variety; autonomy

Question 10

Ned is particularly adept at designing and creating new fashions. In which of the following would Ned have the highest level of autonomy?

Accepted Answer

A)  doing alterations at the dry cleaners 
B)  creating custom bridal gowns in a bridal store 
C)  creating custom gowns and suits for a pageant 
D)  working as a private tailor for a local real estate agent 
E)  working as a stylist for a local celebrity 
A)  doing alterations at the dry cleaners 
B)  creating custom bridal gowns in a bridal store 
C)  creating custom gowns and suits for a pageant 
D)  working as a private tailor for a local real estate agent 
E)  working as a stylist for a local celebrity

Question 11

Research on employee stock ownership plans indicates that they ________.

Accepted Answer

A)  increase employee satisfaction 
B)  decrease company profits 
C)  reduce stress experienced by employees 
D)  decrease productivity of employees 
E)  increase employee turnover 
A)  increase employee satisfaction 
B)  decrease company profits 
C)  reduce stress experienced by employees 
D)  decrease productivity of employees 
E)  increase employee turnover

Question 12

The job characteristics model describes any job in terms of five core job dimensions. Feedback is one of these five dimensions and it represents the degree to which carrying out work activities generates direct and clear information about your own performance.

Accepted Answer

A) True 
 B)False

Question 13

Employee recognition programs have been found to be associated with increased employee ________.

Accepted Answer

A)  self-esteem 
B)  citizenship behaviors 
C)  job satisfaction 
D)  self-esteem and job satisfaction 
E)  self-esteem, citizenship behaviors, and job satisfaction. 
A)  self-esteem 
B)  citizenship behaviors 
C)  job satisfaction 
D)  self-esteem and job satisfaction 
E)  self-esteem, citizenship behaviors, and job satisfaction.

Question 14

Increasingly, research on motivation focuses on approaches that link motivational concepts to changes in the way ________ is/are structured.

Accepted Answer

A)  organizational design 
B)  payment 
C)  work 
D)  benefits 
E)  organizational culture 
A)  organizational design 
B)  payment 
C)  work 
D)  benefits 
E)  organizational culture

Question 15

Evaluate variable-pay programs in terms of their impact on motivation and productivity.

Accepted Answer

Variable-pay programs increase motivatio

Question 16

Some research suggests nonfinancial incentives may be more motivating in the short term, but in the long run financial incentives are more motivating.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following statements is true regarding employee recognition?

Accepted Answer

A)  Employee recognition is an extrinsic reward. 
B)  Critics argue that employee recognition programs are highly susceptible to political manipulation by management. 
C)  Employee recognition programs are expensive. 
D)  Nonfinancial incentives such as recognition are more motivating in the short term but in the long run financial incentives are more motivating. 
E)  Employee stock option is a more powerful workplace motivator than recognition. 
A)  Employee recognition is an extrinsic reward. 
B)  Critics argue that employee recognition programs are highly susceptible to political manipulation by management. 
C)  Employee recognition programs are expensive. 
D)  Nonfinancial incentives such as recognition are more motivating in the short term but in the long run financial incentives are more motivating. 
E)  Employee stock option is a more powerful workplace motivator than recognition.

Question 18

What is job enrichment? Describe various methods of job enrichment that are based on the job characteristics model.

Accepted Answer

Job enrichment expands jobs by increasin

Question 19

What is job rotation? What are the various advantages and disadvantages of job rotation?

Accepted Answer

If employees suffer from overroutinizati

Question 20

With reference to the job characteristics model, which of the following defines skill variety?

Accepted Answer

A)  the degree to which a job requires completion of a whole and identifiable piece of work 
B)  the degree to which work activities generates direct and clear information about performance 
C)  the degree to which a job provides the worker freedom in scheduling and procedure 
D)  the degree to which a job has an impact on the lives or work of other people 
E)  the degree to which a job requires a variety of different activities 
A)  the degree to which a job requires completion of a whole and identifiable piece of work 
B)  the degree to which work activities generates direct and clear information about performance 
C)  the degree to which a job provides the worker freedom in scheduling and procedure 
D)  the degree to which a job has an impact on the lives or work of other people 
E)  the degree to which a job requires a variety of different activities

Which of the following statements is true regarding an employee stock ownership plan (ESOP)?

Which of the following statements is true regarding job rotation?

Managers at Precision Technologies, a custom-machine shop in Indiana, train workers on all the company's equipment so they can move around as needed in response to incoming orders. Based on this information, which of the following methods is most likely being used by Precision Technologies?

In thinking about the Motivating Potential Score (MPS), if jobs score high on motivating potential, the model predicts that motivation, performance, and satisfaction will improve, while and will be reduced.

What is another term for cross-training?

Connie works as a nurse at the local hospital. She was very pleased recently when she was awarded "Employee of the Month," received her picture on the wall, and a gift card to the hospital commissary. Which type of reward has Connie received?

The periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level is called job ________.

Ned is particularly adept at designing and creating new fashions. In which of the following would Ned have the highest level of autonomy?

Research on employee stock ownership plans indicates that they ________.

The job characteristics model describes any job in terms of five core job dimensions. Feedback is one of these five dimensions and it represents the degree to which carrying out work activities generates direct and clear information about your own performance.

Employee recognition programs have been found to be associated with increased employee ________.

Increasingly, research on motivation focuses on approaches that link motivational concepts to changes in the way ________ is/are structured.

Evaluate variable-pay programs in terms of their impact on motivation and productivity.

Some research suggests nonfinancial incentives may be more motivating in the short term, but in the long run financial incentives are more motivating.

Which of the following statements is true regarding employee recognition?

What is job enrichment? Describe various methods of job enrichment that are based on the job characteristics model.

What is job rotation? What are the various advantages and disadvantages of job rotation?

With reference to the job characteristics model, which of the following defines skill variety?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 8: Motivation: From Concepts to Applications

Which of the following statements is true regarding an employee stock ownership plan (ESOP)?

Which of the following statements is true regarding job rotation?

Managers at Precision Technologies, a custom-machine shop in Indiana, train workers on all the company's equipment so they can move around as needed in response to incoming orders. Based on this information, which of the following methods is most likely being used by Precision Technologies?

In thinking about the Motivating Potential Score (MPS), if jobs score high on motivating potential, the model predicts that motivation, performance, and satisfaction will improve, while ________ and ________ will be reduced.

What is another term for cross-training?

Connie works as a nurse at the local hospital. She was very pleased recently when she was awarded "Employee of the Month," received her picture on the wall, and a gift card to the hospital commissary. Which type of reward has Connie received?

The periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level is called job ________.

Ned is particularly adept at designing and creating new fashions. In which of the following would Ned have the highest level of autonomy?

Research on employee stock ownership plans indicates that they ________.

The job characteristics model describes any job in terms of five core job dimensions. Feedback is one of these five dimensions and it represents the degree to which carrying out work activities generates direct and clear information about your own performance.

Employee recognition programs have been found to be associated with increased employee ________.

Increasingly, research on motivation focuses on approaches that link motivational concepts to changes in the way ________ is/are structured.

Evaluate variable-pay programs in terms of their impact on motivation and productivity.

Some research suggests nonfinancial incentives may be more motivating in the short term, but in the long run financial incentives are more motivating.

Which of the following statements is true regarding employee recognition?

What is job enrichment? Describe various methods of job enrichment that are based on the job characteristics model.

What is job rotation? What are the various advantages and disadvantages of job rotation?

With reference to the job characteristics model, which of the following defines skill variety?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

In thinking about the Motivating Potential Score (MPS), if jobs score high on motivating potential, the model predicts that motivation, performance, and satisfaction will improve, while and will be reduced.