Question 1

Which of the following is an example of a piece-rate plan?

Accepted Answer

A)  $20 for each hour of work 
B)  $2 for each unit produced 
C)  productivity bonus 
D)  commission 
E)  paying employees based on number of skills 
A)  $20 for each hour of work 
B)  $2 for each unit produced 
C)  productivity bonus 
D)  commission 
E)  paying employees based on number of skills

Question 2

The key to a successful bonus plan is that the reward needs to be ________.

Accepted Answer

A)  tied to a recent performance 
B)  tied to a specific amount of deliverables 
C)  equal across everyone in the department 
D)  made very public 
E)  cumulative in nature 
A)  tied to a recent performance 
B)  tied to a specific amount of deliverables 
C)  equal across everyone in the department 
D)  made very public 
E)  cumulative in nature

Question 3

Lewis Vacation Rentals has been experiencing a recent decline in its bookings. In an effort to increase sales, the company is offering its employees a 1 percent share in the company profit over the next six months in addition to regular employee salaries. Will this plan increase motivation? Why or why not?

Accepted Answer

While there is always the possibility th

Question 4

Lavon has been feeling dissatisfied with his position of late. Particularly, he feels that he is underutilized. According to motivation theories, what should Lavon's supervisor do?

Accepted Answer

A)  fire him 
B)  promote him 
C)  include him in revising his job description 
D)  mentor him to use his time better 
E)  appoint him to numerous committees 
A)  fire him 
B)  promote him 
C)  include him in revising his job description 
D)  mentor him to use his time better 
E)  appoint him to numerous committees

Question 5

You notice that members of the janitorial staff are low skilled and are suffering from overroutinization of their work. They are most likely to be motivated by ________.

Accepted Answer

A)  employee stock options 
B)  skill-based pay plan 
C)  job rotation 
D)  merit-based pay plans 
E)  gainsharing 
A)  employee stock options 
B)  skill-based pay plan 
C)  job rotation 
D)  merit-based pay plans 
E)  gainsharing

Question 6

Samantha is an emergency medical technician. Yesterday, due to an emergency, she was called to a house where a man suffered a heart attack. She was able to resuscitate the man, and while her colleagues were transporting him to the ambulance she spent 10 minutes calming the 12-year-old daughter, who was home alone with the father at that time. Based on this description, it's safe to say that Samantha's job is high in ________.

Accepted Answer

A)  task identity 
B)  feedback 
C)  reward 
D)  task significance 
E)  skill variety 
A)  task identity 
B)  feedback 
C)  reward 
D)  task significance 
E)  skill variety

Question 7

Job sharing expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.

Accepted Answer

A) True 
 B)False

Question 8

One of the most positive aspects of employee recognition programs is that they are good for the budget of the company.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is not one of the core job dimensions in the job characteristics model (JCM)?

Accepted Answer

A)  task significance 
B)  feedback 
C)  autonomy 
D)  reward 
E)  skill variety 
A)  task significance 
B)  feedback 
C)  autonomy 
D)  reward 
E)  skill variety

Question 10

CEOs are less likely to manipulate firm earnings reports to make themselves look good in the short run when they don't have an ownership share.

Accepted Answer

A) True 
 B)False

Question 11

Singapore Airlines is rated one of the best airlines in the world and often requires ticket agents to serve as baggage handlers. What is the logic behind this action?

Accepted Answer

A)  Ticket agents often have attitude problems and need to be "punished." 
B)  Ticket agents often have stressful jobs and need a break. 
C)  Ticket agents often deal with luggage and so cross-training makes them more efficient. 
D)  Baggage handlers in Singapore often go on strike and replacements are needed. 
E)  There is no logical reason for this action. 
A)  Ticket agents often have attitude problems and need to be "punished." 
B)  Ticket agents often have stressful jobs and need a break. 
C)  Ticket agents often deal with luggage and so cross-training makes them more efficient. 
D)  Baggage handlers in Singapore often go on strike and replacements are needed. 
E)  There is no logical reason for this action.

Question 12

If one is interested in changing employee attitudes or in improving organizational performance, representative participation would be a good choice.

Accepted Answer

A) True 
 B)False

Question 13

According to the job characteristics model, autonomy is defined as the degree to which ________.

Accepted Answer

A)  a job requires completion of a whole and identifiable piece of work 
B)  work activities generates direct and clear information about performance 
C)  a job provides the worker freedom in scheduling the work 
D)  a job has an impact on the lives or work of other people 
E)  a job requires a variety of different activities 
A)  a job requires completion of a whole and identifiable piece of work 
B)  work activities generates direct and clear information about performance 
C)  a job provides the worker freedom in scheduling the work 
D)  a job has an impact on the lives or work of other people 
E)  a job requires a variety of different activities

Question 14

Job enlargement is also called cross-training.

Accepted Answer

A) True 
 B)False

Question 15

While setting pay levels initially, an organization has to balance internal equity and external equity. Here external equity indicates ________.

Accepted Answer

A)  the amount of growth opportunities the job provides to the employee 
B)  the worth of the job to the employee 
C)  the worth of the job to the organization 
D)  competitiveness of an organization's pay relative to pay elsewhere in its industry 
E)  the amount of job satisfaction the job provides to the employee 
A)  the amount of growth opportunities the job provides to the employee 
B)  the worth of the job to the employee 
C)  the worth of the job to the organization 
D)  competitiveness of an organization's pay relative to pay elsewhere in its industry 
E)  the amount of job satisfaction the job provides to the employee

Question 16

Shawna works as a sales agent at a local big box electronics retailer in the camera department. Though she has been successful in her position, she has grown a bit tired and is suffering from overroutinization. Which of the following would be the best opportunity for job rotation for Shawna?

Accepted Answer

A)  moving to sales in the computer department 
B)  moving to customer service 
C)  moving to human resources 
D)  moving to assistant manager 
E)  moving to a new store 
A)  moving to sales in the computer department 
B)  moving to customer service 
C)  moving to human resources 
D)  moving to assistant manager 
E)  moving to a new store

Question 17

Explain how participative management can enhance skill variety, task identity, and autonomy as described in the Job Characteristics Model (JCM).

Accepted Answer

Skill variety, the degree to which a job

Question 18

Please discuss one of the drawbacks to a piece-rate plan.

Accepted Answer

While answers to this may vary

Question 19

While flextime has been shown to increase an organization's overall profitability, under which circumstance does this effect only seem to occur?

Accepted Answer

A)  when flextime is promoted for the overall good of the company 
B)  when flextime is offered only to those who make lower wages 
C)  when flextime is promoted as a work-life balance strategy 
D)  when flextime is make a general scheduling option 
E)  when flextime is offered only seasonally and not year round 
A)  when flextime is promoted for the overall good of the company 
B)  when flextime is offered only to those who make lower wages 
C)  when flextime is promoted as a work-life balance strategy 
D)  when flextime is make a general scheduling option 
E)  when flextime is offered only seasonally and not year round

Question 20

Ned is particularly adept at designing and creating new fashions. In which of the following would Ned have the highest level of skill variety?

Accepted Answer

A)  doing alterations at the dry cleaners 
B)  creating custom bridal gowns in a bridal store 
C)  creating custom gowns and suits for a pageant 
D)  working as a private tailor for a local real estate agent 
E)  working as a stylist for a local celebrity 
A)  doing alterations at the dry cleaners 
B)  creating custom bridal gowns in a bridal store 
C)  creating custom gowns and suits for a pageant 
D)  working as a private tailor for a local real estate agent 
E)  working as a stylist for a local celebrity

Which of the following is an example of a piece-rate plan?

The key to a successful bonus plan is that the reward needs to be ________.

Lavon has been feeling dissatisfied with his position of late. Particularly, he feels that he is underutilized. According to motivation theories, what should Lavon's supervisor do?

You notice that members of the janitorial staff are low skilled and are suffering from overroutinization of their work. They are most likely to be motivated by ________.

Job sharing expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.

One of the most positive aspects of employee recognition programs is that they are good for the budget of the company.

Which of the following is not one of the core job dimensions in the job characteristics model (JCM)?

CEOs are less likely to manipulate firm earnings reports to make themselves look good in the short run when they don't have an ownership share.

Singapore Airlines is rated one of the best airlines in the world and often requires ticket agents to serve as baggage handlers. What is the logic behind this action?

If one is interested in changing employee attitudes or in improving organizational performance, representative participation would be a good choice.

According to the job characteristics model, autonomy is defined as the degree to which ________.

Job enlargement is also called cross-training.

While setting pay levels initially, an organization has to balance internal equity and external equity. Here external equity indicates ________.

Shawna works as a sales agent at a local big box electronics retailer in the camera department. Though she has been successful in her position, she has grown a bit tired and is suffering from overroutinization. Which of the following would be the best opportunity for job rotation for Shawna?

Explain how participative management can enhance skill variety, task identity, and autonomy as described in the Job Characteristics Model (JCM).

Please discuss one of the drawbacks to a piece-rate plan.

While flextime has been shown to increase an organization's overall profitability, under which circumstance does this effect only seem to occur?

Ned is particularly adept at designing and creating new fashions. In which of the following would Ned have the highest level of skill variety?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 8: Motivation: From Concepts to Applications

Which of the following is an example of a piece-rate plan?

The key to a successful bonus plan is that the reward needs to be ________.

Lavon has been feeling dissatisfied with his position of late. Particularly, he feels that he is underutilized. According to motivation theories, what should Lavon's supervisor do?

You notice that members of the janitorial staff are low skilled and are suffering from overroutinization of their work. They are most likely to be motivated by ________.

Job sharing expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.

One of the most positive aspects of employee recognition programs is that they are good for the budget of the company.

Which of the following is not one of the core job dimensions in the job characteristics model (JCM)?

CEOs are less likely to manipulate firm earnings reports to make themselves look good in the short run when they don't have an ownership share.

Singapore Airlines is rated one of the best airlines in the world and often requires ticket agents to serve as baggage handlers. What is the logic behind this action?

If one is interested in changing employee attitudes or in improving organizational performance, representative participation would be a good choice.

According to the job characteristics model, autonomy is defined as the degree to which ________.

Job enlargement is also called cross-training.

While setting pay levels initially, an organization has to balance internal equity and external equity. Here external equity indicates ________.

Shawna works as a sales agent at a local big box electronics retailer in the camera department. Though she has been successful in her position, she has grown a bit tired and is suffering from overroutinization. Which of the following would be the best opportunity for job rotation for Shawna?

Explain how participative management can enhance skill variety, task identity, and autonomy as described in the Job Characteristics Model (JCM).

Please discuss one of the drawbacks to a piece-rate plan.

While flextime has been shown to increase an organization's overall profitability, under which circumstance does this effect only seem to occur?

Ned is particularly adept at designing and creating new fashions. In which of the following would Ned have the highest level of skill variety?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters