Question 1

Which of the following is an example of an intrinsic reward?

Accepted Answer

A)  bonus 
B)  profit-sharing plan 
C)  employee stock option 
D)  employee recognition 
E)  gainsharing 
A)  bonus 
B)  profit-sharing plan 
C)  employee stock option 
D)  employee recognition 
E)  gainsharing

Question 2

Which of the following terms best describes employees who sit on a company's board of directors and represent the interests of the firm's employees?

Accepted Answer

A)  board representatives 
B)  works councils 
C)  quality circles 
D)  union representatives 
E)  board leaders 
A)  board representatives 
B)  works councils 
C)  quality circles 
D)  union representatives 
E)  board leaders

Question 3

The two major forms of employee involvement are participative management and ________.

Accepted Answer

A)  organizational restructuring 
B)  job sharing 
C)  representative participation 
D)  job rotation 
E)  job enlargement 
A)  organizational restructuring 
B)  job sharing 
C)  representative participation 
D)  job rotation 
E)  job enlargement

Question 4

What is employee involvement and why is it important? What are the two major forms of employee involvement?

Accepted Answer

Employee involvement is defined as a par

Question 5

How does gainsharing help the group as a whole?

Accepted Answer

A)  The high performers pressure weaker ones to work harder and improve overall performance. 
B)  The high performers can help the low performers by taking on their responsibility. 
C)  The new employees and low performers do not have a part in the overall gains accrued to the group. 
D)  The group's overheads are distributed evenly across the group. 
E)  The group's responsibilities are distributed evenly across the group. 
A)  The high performers pressure weaker ones to work harder and improve overall performance. 
B)  The high performers can help the low performers by taking on their responsibility. 
C)  The new employees and low performers do not have a part in the overall gains accrued to the group. 
D)  The group's overheads are distributed evenly across the group. 
E)  The group's responsibilities are distributed evenly across the group.

Question 6

Ned is particularly adept at designing and creating new fashions. In which of the following would Ned have the highest level of task identity?

Accepted Answer

A)  doing alterations at the dry cleaners 
B)  creating custom bridal gowns in a bridal store 
C)  creating custom gowns and suits for a pageant 
D)  working as a private tailor for a local real estate agent 
E)  working as a stylist for a local celebrity 
A)  doing alterations at the dry cleaners 
B)  creating custom bridal gowns in a bridal store 
C)  creating custom gowns and suits for a pageant 
D)  working as a private tailor for a local real estate agent 
E)  working as a stylist for a local celebrity

Question 7

Participative management is a method of management where ________.

Accepted Answer

A)  representatives of workers form work councils and these councils must be consulted when management makes decisions about employees 
B)  few representatives of workers sit on a company's board of directors 
C)  subordinates share a significant degree of decision-making power with their immediate superiors 
D)  low-level workers meet occasionally with the CEO to discuss problems within their department 
E)  low-level workers are responsible for making corporate policy decisions 
A)  representatives of workers form work councils and these councils must be consulted when management makes decisions about employees 
B)  few representatives of workers sit on a company's board of directors 
C)  subordinates share a significant degree of decision-making power with their immediate superiors 
D)  low-level workers meet occasionally with the CEO to discuss problems within their department 
E)  low-level workers are responsible for making corporate policy decisions

Question 8

What is the main strength of job rotation?

Accepted Answer

A)  It eliminates management involvement. 
B)  It increases motivation. 
C)  It increases productivity. 
D)  It decreases training costs. 
E)  It decreases supervisor work load. 
A)  It eliminates management involvement. 
B)  It increases motivation. 
C)  It increases productivity. 
D)  It decreases training costs. 
E)  It decreases supervisor work load.

Question 9

A positive relationship exists between telecommuting and supervisor performance ratings.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following statements is true regarding gainsharing?

Accepted Answer

A)  Gainsharing focuses on productivity gains rather than profits. 
B)  Gainsharing involves paying employees based on the number of new skills acquired by them in a specific time period. 
C)  Gainsharing does not distribute profits, only gains in profits. 
D)  Employees working under gainsharing plans have a greater feeling of psychological ownership. 
E)  Gain sharing encourages social loafing. 
A)  Gainsharing focuses on productivity gains rather than profits. 
B)  Gainsharing involves paying employees based on the number of new skills acquired by them in a specific time period. 
C)  Gainsharing does not distribute profits, only gains in profits. 
D)  Employees working under gainsharing plans have a greater feeling of psychological ownership. 
E)  Gain sharing encourages social loafing.

Question 11

Beyond redesigning the nature of the work itself and involving employees in decisions, another approach to making the work environment more motivating is to alter work arrangements. Which of the following is designed to give an employee greater control of their schedule?

Accepted Answer

A)  flextime 
B)  job centralization 
C)  job rotation 
D)  job enlargement 
E)  job enrichment 
A)  flextime 
B)  job centralization 
C)  job rotation 
D)  job enlargement 
E)  job enrichment

Question 12

According to the job characteristics model, task significance is the degree to which ________.

Accepted Answer

A)  a job requires completion of a whole and identifiable piece of work 
B)  work activities generates direct and clear information about performance 
C)  a job provides the worker freedom in scheduling and procedure 
D)  a job affects the lives or work of other people 
E)  a job requires a variety of different activities 
A)  a job requires completion of a whole and identifiable piece of work 
B)  work activities generates direct and clear information about performance 
C)  a job provides the worker freedom in scheduling and procedure 
D)  a job affects the lives or work of other people 
E)  a job requires a variety of different activities

Question 13

The two most common forms of participative management are works councils and board representatives.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is the distinct characteristic common to all participative management programs?

Accepted Answer

A)  joint decision making 
B)  autonomy 
C)  commitment 
D)  productivity enhancement 
E)  quality improvement 
A)  joint decision making 
B)  autonomy 
C)  commitment 
D)  productivity enhancement 
E)  quality improvement

Question 15

Almost every country in Western Europe requires companies to practice ________, called "the most widely legislated form of employee involvement around the world."

Accepted Answer

A)  participative management 
B)  corporate restructuring 
C)  representative participation 
D)  management by objectives 
E)  organizational reengineering 
A)  participative management 
B)  corporate restructuring 
C)  representative participation 
D)  management by objectives 
E)  organizational reengineering

Question 16

Compare and contrast the benefits of intrinsic rewards, such as recognition, and extrinsic rewards, such as pay, as forms of motivation.

Accepted Answer

Organizations are increasingly recognizi

Question 17

With reference to the job characteristics model, which of the following defines task identity?

Accepted Answer

A)  the degree to which a job requires completion of a whole and identifiable piece of work 
B)  the degree to which work activities generates direct and clear information about performance 
C)  the degree to which a job provides the worker freedom in scheduling and procedure 
D)  the degree to which a job has an impact on the lives or work of other people 
E)  the degree to which a job requires a variety of different activities 
A)  the degree to which a job requires completion of a whole and identifiable piece of work 
B)  the degree to which work activities generates direct and clear information about performance 
C)  the degree to which a job provides the worker freedom in scheduling and procedure 
D)  the degree to which a job has an impact on the lives or work of other people 
E)  the degree to which a job requires a variety of different activities

Question 18

Andrew is a software tester. He runs through the same types of programs day after day looking for bugs and reporting them. He is taking night classes on programming. Often, he knows the best solution to many of the bugs, but he is still learning to code. Describe two job characteristics that Andrew is striving to improve, and explain two ways that Andrew's manager can redesign his current job to help him reach his goals.

Accepted Answer

Andrew is striving to have greater task

Question 19

The ________ pay plan has long been popular as a means of compensating production workers by paying a fixed sum for each unit of production completed.

Accepted Answer

A)  competency-based 
B)  gainsharing 
C)  piece-rate 
D)  profit sharing 
E)  merit-based 
A)  competency-based 
B)  gainsharing 
C)  piece-rate 
D)  profit sharing 
E)  merit-based

Question 20

A gainsharing pay plan pays for individual performance based on performance appraisal ratings.

Accepted Answer

A) True 
 B)False

Which of the following is an example of an intrinsic reward?

Which of the following terms best describes employees who sit on a company's board of directors and represent the interests of the firm's employees?

The two major forms of employee involvement are participative management and ________.

What is employee involvement and why is it important? What are the two major forms of employee involvement?

How does gainsharing help the group as a whole?

Ned is particularly adept at designing and creating new fashions. In which of the following would Ned have the highest level of task identity?

Participative management is a method of management where ________.

What is the main strength of job rotation?

A positive relationship exists between telecommuting and supervisor performance ratings.

Which of the following statements is true regarding gainsharing?

Beyond redesigning the nature of the work itself and involving employees in decisions, another approach to making the work environment more motivating is to alter work arrangements. Which of the following is designed to give an employee greater control of their schedule?

According to the job characteristics model, task significance is the degree to which ________.

The two most common forms of participative management are works councils and board representatives.

Which of the following is the distinct characteristic common to all participative management programs?

Almost every country in Western Europe requires companies to practice ________, called "the most widely legislated form of employee involvement around the world."

Compare and contrast the benefits of intrinsic rewards, such as recognition, and extrinsic rewards, such as pay, as forms of motivation.

With reference to the job characteristics model, which of the following defines task identity?

The ________ pay plan has long been popular as a means of compensating production workers by paying a fixed sum for each unit of production completed.

A gainsharing pay plan pays for individual performance based on performance appraisal ratings.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 8: Motivation: From Concepts to Applications

Which of the following is an example of an intrinsic reward?

Which of the following terms best describes employees who sit on a company's board of directors and represent the interests of the firm's employees?

The two major forms of employee involvement are participative management and ________.

What is employee involvement and why is it important? What are the two major forms of employee involvement?

How does gainsharing help the group as a whole?

Ned is particularly adept at designing and creating new fashions. In which of the following would Ned have the highest level of task identity?

Participative management is a method of management where ________.

What is the main strength of job rotation?

A positive relationship exists between telecommuting and supervisor performance ratings.

Which of the following statements is true regarding gainsharing?

Beyond redesigning the nature of the work itself and involving employees in decisions, another approach to making the work environment more motivating is to alter work arrangements. Which of the following is designed to give an employee greater control of their schedule?

According to the job characteristics model, task significance is the degree to which ________.

The two most common forms of participative management are works councils and board representatives.

Which of the following is the distinct characteristic common to all participative management programs?

Almost every country in Western Europe requires companies to practice ________, called "the most widely legislated form of employee involvement around the world."

Compare and contrast the benefits of intrinsic rewards, such as recognition, and extrinsic rewards, such as pay, as forms of motivation.

With reference to the job characteristics model, which of the following defines task identity?

The ________ pay plan has long been popular as a means of compensating production workers by paying a fixed sum for each unit of production completed.

A gainsharing pay plan pays for individual performance based on performance appraisal ratings.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters