Question 1

Which of the following terms refers to people who create businesses under risky conditions?

Accepted Answer

A)  investors 
B)  developers 
C)  entrepreneurs 
D)  visionaries 
A)  investors 
B)  developers 
C)  entrepreneurs 
D)  visionaries

Question 2

What are the basic elements and steps involved in a manual HR system? What are the benefits of using an automated HR system?

Accepted Answer

Very small employers (say,with ten emplo

Question 3

Unlike large organizations,small businesses benefit from familiarity with employees and flexibility and informality in HR management.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following terms refers to interrelated components working together to collect,process,store,and disseminate information to support a firm's human resource management activities?

Accepted Answer

A)  transaction-processing system 
B)  high-performance work system 
C)  human resource information system 
D)  electronic performance support system 
A)  transaction-processing system 
B)  high-performance work system 
C)  human resource information system 
D)  electronic performance support system

Question 5

All of the following HR activities are associated with successful high-growth SMEs EXCEPT ________.

Accepted Answer

A)  emphasizing training and development 
B)  conducting regular performance appraisals 
C)  providing job sharing options for employees 
D)  offering competitive recruitment packages 
A)  emphasizing training and development 
B)  conducting regular performance appraisals 
C)  providing job sharing options for employees 
D)  offering competitive recruitment packages

Question 6

According to the text,what are the three tools that small businesses can use to improve their HR management practices?

Accepted Answer

A)  informality, adaptability, and reliability 
B)  flexibility, familiarity, and informality 
C)  creativity, flexibility, and adaptability 
D)  familiarity, formality, and flexibility 
A)  informality, adaptability, and reliability 
B)  flexibility, familiarity, and informality 
C)  creativity, flexibility, and adaptability 
D)  familiarity, formality, and flexibility

Question 7

For a fee,a small business can receive an on-site safety consultation with an OSHA safety expert to help improve the health and safety systems at the worksite.

Accepted Answer

A) True 
 B)False

Question 8

In a brief essay,discuss the Wonderlic Personnel Test,the Predictive Index,and work sampling methods for screening employees.What are the advantages and disadvantages of each for small businesses?

Accepted Answer

For the small business,one or two hiring

Question 9

Rob,the owner of A-Tech,a small software firm,plans to use the streamlined interview process to interview candidates for a programming position at the company.Rob should first ________.

Accepted Answer

A)  ask questions about significant areas in a candidate's life 
B)  probe specific factors during the interview 
C)  devise a plan for the interview 
D)  prepare for the interview 
A)  ask questions about significant areas in a candidate's life 
B)  probe specific factors during the interview 
C)  devise a plan for the interview 
D)  prepare for the interview

Question 10

Appropriately compensating employees is difficult for small businesses because of the lack of access to salary surveys.

Accepted Answer

A) True 
 B)False

Question 11

Compressed work weeks,flexible work schedules,and occasional free meals are work-life benefits that small firms use to retain good employees.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is NOT a recognition tool used by most small businesses?

Accepted Answer

A)  challenging work assignments 
B)  larger office or cubicle 
C)  job enlargement 
D)  job rotation 
A)  challenging work assignments 
B)  larger office or cubicle 
C)  job enlargement 
D)  job rotation

Question 13

A small business owner would most likely use a professional employer organization in order to ________.

Accepted Answer

A)  network with industry professionals 
B)  automate succession planning 
C)  handle HR activities like payroll 
D)  conduct organized labor activities 
A)  network with industry professionals 
B)  automate succession planning 
C)  handle HR activities like payroll 
D)  conduct organized labor activities

Question 14

The Wonderlic Personnel Test is especially appropriate for small businesses because it is ________.

Accepted Answer

A)  useful for training new hires 
B)  equivalent to the GRE test 
C)  developed by the EEOC 
D)  easy to administer 
A)  useful for training new hires 
B)  equivalent to the GRE test 
C)  developed by the EEOC 
D)  easy to administer

Question 15

Which of the following agencies offers small businesses the use of FirstStep Employment Law Advisor?

Accepted Answer

A)  Department of Commerce 
B)  Department of Justice 
C)  Department of Labor 
D)  Department of the Treasury 
A)  Department of Commerce 
B)  Department of Justice 
C)  Department of Labor 
D)  Department of the Treasury

Question 16

What is the primary reason that small firms use the Internet for employee training programs?

Accepted Answer

A)  relatively low costs 
B)  OSHA guidelines 
C)  SBA requirements 
D)  guaranteed results 
A)  relatively low costs 
B)  OSHA guidelines 
C)  SBA requirements 
D)  guaranteed results

Question 17

David owns a small architecture firm with 75 employees.He wants to use a PEO to handle his firm's HR activities.David is in the process of investigating Assure Group,a PEO.Which of the following undermines the argument that David should use Assure Group?

Accepted Answer

A)  Assure lacks a clear credit history due to a recent corporate name change. 
B)  Assure's Web site indicates that customers experience only modest savings. 
C)  Assure requires business owners to complete questionnaires about workplace safety. 
D)  Assure provides payroll, recruiting, and screening services to customers. 
A)  Assure lacks a clear credit history due to a recent corporate name change. 
B)  Assure's Web site indicates that customers experience only modest savings. 
C)  Assure requires business owners to complete questionnaires about workplace safety. 
D)  Assure provides payroll, recruiting, and screening services to customers.

Question 18

________ processing allows for employees to self-enroll in all their desired benefits program over the Internet at a secured site.

Accepted Answer

A)  Improved-Transaction 
B)  Improved Reporting 
C)  HR system integration 
D)  Online-Self 
A)  Improved-Transaction 
B)  Improved Reporting 
C)  HR system integration 
D)  Online-Self

Question 19

Julie has a small accounting firm with only six employees,so she handles HR tasks manually.Julie recently hired a new employee.Which of the following forms will Julie most likely need on the worker's first day of employment?

Accepted Answer

A)  reference check form 
B)  employment agreement form 
C)  vacation request form 
D)  absence report form 
A)  reference check form 
B)  employment agreement form 
C)  vacation request form 
D)  absence report form

Question 20

Human resource management activities,such as training,appraisals,and hiring,are typically formal at small firms but informal at large firms.

Accepted Answer

A) True 
 B)False

Which of the following terms refers to people who create businesses under risky conditions?

What are the basic elements and steps involved in a manual HR system? What are the benefits of using an automated HR system?

Unlike large organizations,small businesses benefit from familiarity with employees and flexibility and informality in HR management.

Which of the following terms refers to interrelated components working together to collect,process,store,and disseminate information to support a firm's human resource management activities?

All of the following HR activities are associated with successful high-growth SMEs EXCEPT ________.

According to the text,what are the three tools that small businesses can use to improve their HR management practices?

For a fee,a small business can receive an on-site safety consultation with an OSHA safety expert to help improve the health and safety systems at the worksite.

In a brief essay,discuss the Wonderlic Personnel Test,the Predictive Index,and work sampling methods for screening employees.What are the advantages and disadvantages of each for small businesses?

Rob,the owner of A-Tech,a small software firm,plans to use the streamlined interview process to interview candidates for a programming position at the company.Rob should first ________.

Appropriately compensating employees is difficult for small businesses because of the lack of access to salary surveys.

Compressed work weeks,flexible work schedules,and occasional free meals are work-life benefits that small firms use to retain good employees.

Which of the following is NOT a recognition tool used by most small businesses?

A small business owner would most likely use a professional employer organization in order to ________.

The Wonderlic Personnel Test is especially appropriate for small businesses because it is ________.

Which of the following agencies offers small businesses the use of FirstStep Employment Law Advisor?

What is the primary reason that small firms use the Internet for employee training programs?

David owns a small architecture firm with 75 employees.He wants to use a PEO to handle his firm's HR activities.David is in the process of investigating Assure Group,a PEO.Which of the following undermines the argument that David should use Assure Group?

________ processing allows for employees to self-enroll in all their desired benefits program over the Internet at a secured site.

Julie has a small accounting firm with only six employees,so she handles HR tasks manually.Julie recently hired a new employee.Which of the following forms will Julie most likely need on the worker's first day of employment?

Human resource management activities,such as training,appraisals,and hiring,are typically formal at small firms but informal at large firms.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Filters

Exam 18: Managing Human Resources in Entrepreneurial Firms

Which of the following terms refers to people who create businesses under risky conditions?

What are the basic elements and steps involved in a manual HR system? What are the benefits of using an automated HR system?

Unlike large organizations,small businesses benefit from familiarity with employees and flexibility and informality in HR management.

Which of the following terms refers to interrelated components working together to collect,process,store,and disseminate information to support a firm's human resource management activities?

All of the following HR activities are associated with successful high-growth SMEs EXCEPT ________.

According to the text,what are the three tools that small businesses can use to improve their HR management practices?

For a fee,a small business can receive an on-site safety consultation with an OSHA safety expert to help improve the health and safety systems at the worksite.

In a brief essay,discuss the Wonderlic Personnel Test,the Predictive Index,and work sampling methods for screening employees.What are the advantages and disadvantages of each for small businesses?

Rob,the owner of A-Tech,a small software firm,plans to use the streamlined interview process to interview candidates for a programming position at the company.Rob should first ________.

Appropriately compensating employees is difficult for small businesses because of the lack of access to salary surveys.

Compressed work weeks,flexible work schedules,and occasional free meals are work-life benefits that small firms use to retain good employees.

Which of the following is NOT a recognition tool used by most small businesses?

A small business owner would most likely use a professional employer organization in order to ________.

The Wonderlic Personnel Test is especially appropriate for small businesses because it is ________.

Which of the following agencies offers small businesses the use of FirstStep Employment Law Advisor?

What is the primary reason that small firms use the Internet for employee training programs?

David owns a small architecture firm with 75 employees.He wants to use a PEO to handle his firm's HR activities.David is in the process of investigating Assure Group,a PEO.Which of the following undermines the argument that David should use Assure Group?

________ processing allows for employees to self-enroll in all their desired benefits program over the Internet at a secured site.

Julie has a small accounting firm with only six employees,so she handles HR tasks manually.Julie recently hired a new employee.Which of the following forms will Julie most likely need on the worker's first day of employment?

Human resource management activities,such as training,appraisals,and hiring,are typically formal at small firms but informal at large firms.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Filters