Question 1

Which of the following terms refers to an outside vendor that manages HR functions for small businesses?

Accepted Answer

A)  professional employer organization 
B)  human resource outsourcer 
C)  employee leasing firm 
D)  all of the above 
A)  professional employer organization 
B)  human resource outsourcer 
C)  employee leasing firm 
D)  all of the above

Question 2

Mark owns a small business that provides engineering consulting services.Mark is new to business ownership,and he has a list of questions he would like answered.Mark has logged on to the EEOC Web site to search for answers.Which of Mark's questions is LEAST likely to be addressed on this Web site?

Accepted Answer

A)  What employees are exempt from overtime pay? 
B)  How do I know if EEOC laws apply to my business? 
C)  What should I do if someone files a charge against my firm? 
D)  What constitutes unfair treatment in the workplace? 
E)  How would I resolve a discrimination charge without facing a lawsuit? 
A)  What employees are exempt from overtime pay? 
B)  How do I know if EEOC laws apply to my business? 
C)  What should I do if someone files a charge against my firm? 
D)  What constitutes unfair treatment in the workplace? 
E)  How would I resolve a discrimination charge without facing a lawsuit?

Question 3

According to Stephen Covey,what can small businesses do to provide job-related training without actually establishing expensive formal training programs?

Accepted Answer

Some informal methods that small busines

Question 4

All of the following tasks can be managed with most HR software programs EXCEPT ________.

Accepted Answer

A)  payroll 
B)  attendance 
C)  outplacement 
D)  benefits management 
A)  payroll 
B)  attendance 
C)  outplacement 
D)  benefits management

Question 5

All of the following are simple communication programs recommended to small businesses EXCEPT ________.

Accepted Answer

A)  quick, scheduled meetings 
B)  updated employer Web sites 
C)  scheduled employee retreats 
D)  regular employee newsletters 
A)  quick, scheduled meetings 
B)  updated employer Web sites 
C)  scheduled employee retreats 
D)  regular employee newsletters

Question 6

Jill Roberts owns a flower shop and employs 20 people.Jill lacks the time and knowledge to efficiently handle HR tasks like payroll and benefits management.Which of the following would be most appropriate for Jill in this situation?

Accepted Answer

A)  filing with COBRA 
B)  finding an HMO 
C)  creating a PAQ 
D)  hiring a PEO 
A)  filing with COBRA 
B)  finding an HMO 
C)  creating a PAQ 
D)  hiring a PEO

Question 7

When Hank applied for a job with Morton Consulting,he was given the Predictive Index.What was Morton Consulting most likely attempting not to measure with the Predictive Index?

Accepted Answer

A)  dominance 
B)  extroversion 
C)  reading level 
D)  blame avoidance 
A)  dominance 
B)  extroversion 
C)  reading level 
D)  blame avoidance

Question 8

Beth recently opened an embroidery business and has four employees who work full-time for her.Which of the following will Beth most likely use to manage her company's human resources tasks?

Accepted Answer

A)  manual HR system 
B)  automated HR system 
C)  HR outsourcer system 
D)  HR scorecard system 
A)  manual HR system 
B)  automated HR system 
C)  HR outsourcer system 
D)  HR scorecard system

Question 9

According to research,a small business owner's familiarity with employees leads to greater ________.

Accepted Answer

A)  flexibility with HR policies 
B)  financial profits and rewards 
C)  clarification of expectations 
D)  creativity in recruiting practices 
A)  flexibility with HR policies 
B)  financial profits and rewards 
C)  clarification of expectations 
D)  creativity in recruiting practices

Question 10

Jana owns a dry cleaning business and employs 25 people.She needs a safety and accident checklist that is specific to the dry cleaning industry.Jana would most likely find the information she needs on the ________ Web site.

Accepted Answer

A)  SBA 
B)  O*NET 
C)  EEOC 
D)  OSHA 
A)  SBA 
B)  O*NET 
C)  EEOC 
D)  OSHA

Question 11

David owns a small architecture firm with 75 employees.He wants to use a PEO to handle his firm's HR activities.David is in the process of investigating Assure Group,a PEO.Which of the following questions is LEAST relevant to David's decision regarding whether or not to hire Assure?

Accepted Answer

A)  Will employee benefits be fully insured or partially self-funded by Assure? 
B)  What HR and legal expertise is available from the Assure staff? 
C)  What is the process that Assure uses to handle HR-related legal issues? 
D)  How does Assure effectively communicate HR needs with its employees? 
A)  Will employee benefits be fully insured or partially self-funded by Assure? 
B)  What HR and legal expertise is available from the Assure staff? 
C)  What is the process that Assure uses to handle HR-related legal issues? 
D)  How does Assure effectively communicate HR needs with its employees?

Question 12

Which of the following is the most likely result of treating family and non-family employees at a small business differently?

Accepted Answer

A)  communication difficulties 
B)  benefits discrepancies 
C)  union involvement 
D)  poor morale 
A)  communication difficulties 
B)  benefits discrepancies 
C)  union involvement 
D)  poor morale

Question 13

How has the Internet changed how small businesses compete with large businesses in regards to HR-related issues?

Accepted Answer

Internet resources can make small busine

Question 14

In most cases,when a company has at least 100 employees,it can afford to hire an HR specialist to handle recruiting,training,and compensating employees.

Accepted Answer

A) True 
 B)False

Question 15

A human resources information system helps managers make effective decisions by ________.

Accepted Answer

A)  providing detailed information about tax liabilities 
B)  automatically updating employee records and data 
C)  regularly generating standardized, summarized reports 
D)  providing data about a firm's customer orders and returns 
A)  providing detailed information about tax liabilities 
B)  automatically updating employee records and data 
C)  regularly generating standardized, summarized reports 
D)  providing data about a firm's customer orders and returns

Question 16

Online employee testing and training programs are frequently used by small businesses because such tools save both time and money.

Accepted Answer

A) True 
 B)False

Question 17

Research indicates that entrepreneurs tend to crave control.

Accepted Answer

A) True 
 B)False

Question 18

The owner of A-1 Construction paid more in workers' compensation costs than salaries last year.Which of the following would most likely help the owner of A-1 Construction?

Accepted Answer

A)  taking online courses through the SBA 
B)  screening employees with the Predictive Index 
C)  requesting a consultation with an OSHA safety expert 
D)  referring to the FirstStep Employment Law Advisor for assistance 
A)  taking online courses through the SBA 
B)  screening employees with the Predictive Index 
C)  requesting a consultation with an OSHA safety expert 
D)  referring to the FirstStep Employment Law Advisor for assistance

Question 19

The Pension Protection Act of 2006 primarily benefits small business employers by ________.

Accepted Answer

A)  allowing them to defer tax payments 
B)  eliminating fees linked to retirement plans 
C)  exempting employers from complex pension rules 
D)  making contributions for employers and employees into IRA plans 
A)  allowing them to defer tax payments 
B)  eliminating fees linked to retirement plans 
C)  exempting employers from complex pension rules 
D)  making contributions for employers and employees into IRA plans

Question 20

Fred Landon owns a lawn care business and employs 35 people.Fred is unsure whether federal rules regarding employee discrimination apply to his small business.The Web site of which of the following agencies would be the most useful to Fred?

Accepted Answer

A)  Small Business Administration 
B)  Employee Benefits Security Administration 
C)  Equal Employment Opportunity Commission 
D)  Occupational Safety and Health Administration 
A)  Small Business Administration 
B)  Employee Benefits Security Administration 
C)  Equal Employment Opportunity Commission 
D)  Occupational Safety and Health Administration

Which of the following terms refers to an outside vendor that manages HR functions for small businesses?

Mark owns a small business that provides engineering consulting services.Mark is new to business ownership,and he has a list of questions he would like answered.Mark has logged on to the EEOC Web site to search for answers.Which of Mark's questions is LEAST likely to be addressed on this Web site?

According to Stephen Covey,what can small businesses do to provide job-related training without actually establishing expensive formal training programs?

All of the following tasks can be managed with most HR software programs EXCEPT ________.

All of the following are simple communication programs recommended to small businesses EXCEPT ________.

Jill Roberts owns a flower shop and employs 20 people.Jill lacks the time and knowledge to efficiently handle HR tasks like payroll and benefits management.Which of the following would be most appropriate for Jill in this situation?

When Hank applied for a job with Morton Consulting,he was given the Predictive Index.What was Morton Consulting most likely attempting not to measure with the Predictive Index?

Beth recently opened an embroidery business and has four employees who work full-time for her.Which of the following will Beth most likely use to manage her company's human resources tasks?

According to research,a small business owner's familiarity with employees leads to greater ________.

Jana owns a dry cleaning business and employs 25 people.She needs a safety and accident checklist that is specific to the dry cleaning industry.Jana would most likely find the information she needs on the ________ Web site.

David owns a small architecture firm with 75 employees.He wants to use a PEO to handle his firm's HR activities.David is in the process of investigating Assure Group,a PEO.Which of the following questions is LEAST relevant to David's decision regarding whether or not to hire Assure?

Which of the following is the most likely result of treating family and non-family employees at a small business differently?

How has the Internet changed how small businesses compete with large businesses in regards to HR-related issues?

In most cases,when a company has at least 100 employees,it can afford to hire an HR specialist to handle recruiting,training,and compensating employees.

A human resources information system helps managers make effective decisions by ________.

Online employee testing and training programs are frequently used by small businesses because such tools save both time and money.

Research indicates that entrepreneurs tend to crave control.

The owner of A-1 Construction paid more in workers' compensation costs than salaries last year.Which of the following would most likely help the owner of A-1 Construction?

The Pension Protection Act of 2006 primarily benefits small business employers by ________.

Fred Landon owns a lawn care business and employs 35 people.Fred is unsure whether federal rules regarding employee discrimination apply to his small business.The Web site of which of the following agencies would be the most useful to Fred?

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Filters

Exam 18: Managing Human Resources in Entrepreneurial Firms

Which of the following terms refers to an outside vendor that manages HR functions for small businesses?

Mark owns a small business that provides engineering consulting services.Mark is new to business ownership,and he has a list of questions he would like answered.Mark has logged on to the EEOC Web site to search for answers.Which of Mark's questions is LEAST likely to be addressed on this Web site?

According to Stephen Covey,what can small businesses do to provide job-related training without actually establishing expensive formal training programs?

All of the following tasks can be managed with most HR software programs EXCEPT ________.

All of the following are simple communication programs recommended to small businesses EXCEPT ________.

Jill Roberts owns a flower shop and employs 20 people.Jill lacks the time and knowledge to efficiently handle HR tasks like payroll and benefits management.Which of the following would be most appropriate for Jill in this situation?

When Hank applied for a job with Morton Consulting,he was given the Predictive Index.What was Morton Consulting most likely attempting not to measure with the Predictive Index?

Beth recently opened an embroidery business and has four employees who work full-time for her.Which of the following will Beth most likely use to manage her company's human resources tasks?

According to research,a small business owner's familiarity with employees leads to greater ________.

Jana owns a dry cleaning business and employs 25 people.She needs a safety and accident checklist that is specific to the dry cleaning industry.Jana would most likely find the information she needs on the ________ Web site.

David owns a small architecture firm with 75 employees.He wants to use a PEO to handle his firm's HR activities.David is in the process of investigating Assure Group,a PEO.Which of the following questions is LEAST relevant to David's decision regarding whether or not to hire Assure?

Which of the following is the most likely result of treating family and non-family employees at a small business differently?

How has the Internet changed how small businesses compete with large businesses in regards to HR-related issues?

In most cases,when a company has at least 100 employees,it can afford to hire an HR specialist to handle recruiting,training,and compensating employees.

A human resources information system helps managers make effective decisions by ________.

Online employee testing and training programs are frequently used by small businesses because such tools save both time and money.

Research indicates that entrepreneurs tend to crave control.

The owner of A-1 Construction paid more in workers' compensation costs than salaries last year.Which of the following would most likely help the owner of A-1 Construction?

The Pension Protection Act of 2006 primarily benefits small business employers by ________.

Fred Landon owns a lawn care business and employs 35 people.Fred is unsure whether federal rules regarding employee discrimination apply to his small business.The Web site of which of the following agencies would be the most useful to Fred?

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Filters