Exam 10: Employee Retention, Engagement, and Careers

________ is a process for enabling employees to better understand and develop their career skills and interests and to use these skills and interests most effectively within the company and afterwards.

Which of the following terms refers to educating,instructing,and training subordinates?

Talent management is the process of attracting,selecting,training,developing,and promoting employees through an organization.

Which of the following best describes career planning?

All of the following methods are used by firms to recruit and retain retirement-age workers EXCEPT ________.

All of the following are typical activities of career coaches EXCEPT helping employees to ________.

Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states.After beginning as a small bait and tackle shop in 1948,Dick's has grown to become a leader in the sports and fitness retail industry.Many career opportunities are available in Dick's in areas as diverse as IT,product development,merchandising,and store management.Top management at Dick's realizes the importance of hiring and retaining quality employees.As a result,the firm has decided to implement policies,practices,and programs that support employees' career needs. Which of the following,if true,would best support the argument that Dick's should add a career development aspect to its human resource activities?

Conducting a demographic analysis of employees is one of the first steps that a firm should take when determining the labor and financial effects of retiring workers.

Which of the following is most likely to occur when a new employee's high expectations and enthusiasm confront the reality of a boring job?

Career development is the lifelong series of activities that contributes to a person's career exploration,establishment,success,and fulfillment.

Effective mentoring does not require trust.

What is most likely the best tool managers can use to support employees' career development needs?

Tom,who has recently been assigned to coach a new employee,completed a self-evaluation of his coaching skills.Which of the following actions does NOT indicate that Tom is an effective coach?

Most young workers entering the job market today are heavily focused on their job and their employer,unlike baby boomers who preferred to balance work and family.

What is reality shock? What efforts can be taken by an employer to prevent reality shock?

A manager who frequently reminds employees how their efforts contribute to accomplishing the company's goals will most likely ________.

Which of the following terms refers to reassignments to similar positions in other parts of a firm?

Which of the following is a specific example of a career development activity?

The employee,the manager,and the employer equally share the responsibility for an employee's career development and career success.

Many U.S.firms are concerned about labor shortages because of the rapidly rising number of 25-44 year olds in the workforce and the small number of workers near retirement age.