Question 1

Consolidation keeps the company's strategy up to date by assessing progress toward strategic goals and taking corrective action as needed.

Accepted Answer

A) True 
 B)False  False

Question 2

Sweet Leaf Tea,a Texas-based maker of bottled iced tea,is a small but fast-growing firm that has gained a loyal following for its use of fresh,organic ingredients in its beverages.Although beverage industry experts recommended that Sweet Leaf replace the organic cane sugar and honey it uses with less costly high-fructose corn syrup,Sweet Leaf refused because of the company's mission to provide a high-quality,organic beverage to consumers.The 11-year old company has 50 employees,and its products are available in 30% of the U.S.market.Sweet Leaf Tea recently received multi-million dollar investments which will enable the business to expand its national presence. Which of the following,if true,would most likely undermine the argument that Sweet Leaf Tea should implement a corporate-level strategy of vertical integration?

Accepted Answer

A)  Sweet Leaf Tea lacks the facilities or knowledge to produce the raw ingredients for its beverages. 
B)  Market research suggests that Sweet Leaf Tea customers primarily purchase only one flavor of tea. 
C)  Most loyal customers of Sweet Leaf Tea purchase the beverage at neighborhood convenience stores. 
D)  Sugar farmers used by Sweet Leaf Tea have agreed to a fixed price for the next five years so that the company can keep prices low. 
A)  Sweet Leaf Tea lacks the facilities or knowledge to produce the raw ingredients for its beverages. 
B)  Market research suggests that Sweet Leaf Tea customers primarily purchase only one flavor of tea. 
C)  Most loyal customers of Sweet Leaf Tea purchase the beverage at neighborhood convenience stores. 
D)  Sugar farmers used by Sweet Leaf Tea have agreed to a fixed price for the next five years so that the company can keep prices low. A

Question 3

Which of the following questions would LEAST likely be answered by the use of workforce analytics software?

Accepted Answer

A)  Which departments need improvement? 
B)  What hiring policies are standard in the industry? 
C)  How many workers will the firm need in five years? 
D)  Why do employees choose to leave the organization? 
A)  Which departments need improvement? 
B)  What hiring policies are standard in the industry? 
C)  How many workers will the firm need in five years? 
D)  Why do employees choose to leave the organization? B

Question 4

Which of the following would most likely NOT occur during the HR critical stage of a merger or acquisition?

Accepted Answer

A)  select top management 
B)  pay out incentives 
C)  align organizational cultures 
D)  communicate changes to workers 
A)  select top management 
B)  pay out incentives 
C)  align organizational cultures 
D)  communicate changes to workers

Question 5

Formulating and executing human resource policies and practices that produce the employee competencies and behaviors a company needs to achieve its strategic aims is known as ________.

Accepted Answer

A)  strategic human resource management 
B)  human resource performance systems 
C)  high-performance personnel management 
D)  personnel management by objectives 
A)  strategic human resource management 
B)  human resource performance systems 
C)  high-performance personnel management 
D)  personnel management by objectives

Question 6

When Apple opened its own Apple stores,this was an example of ________.

Accepted Answer

A)  market penetration 
B)  product development 
C)  vertical integration 
D)  horizontal integration 
A)  market penetration 
B)  product development 
C)  vertical integration 
D)  horizontal integration

Question 7

________ defines the nature of the company's business in terms of the markets in which it will compete and the ways it will differentiate itself from its competitors.

Accepted Answer

A)  Financial auditing 
B)  Strategic planning 
C)  Employee benchmarking 
D)  Employee testing 
A)  Financial auditing 
B)  Strategic planning 
C)  Employee benchmarking 
D)  Employee testing

Question 8

What is the primary reason that mergers and acquisitions fail?

Accepted Answer

A)  technology 
B)  financing 
C)  personnel 
D)  stock prices 
A)  technology 
B)  financing 
C)  personnel 
D)  stock prices

Question 9

Sweet Leaf Tea,a Texas-based maker of bottled iced tea,is a small but fast-growing firm that has gained a loyal following for its use of fresh,organic ingredients in its beverages.Although beverage industry experts recommended that Sweet Leaf replace the organic cane sugar and honey it uses with less costly high-fructose corn syrup,Sweet Leaf refused because of the company's mission to provide a high-quality,organic beverage to consumers.The 11-year old company has 50 employees,and its products are available in 30% of the U.S.market.Sweet Leaf Tea recently received multi-million dollar investments which will enable the business to expand its national presence. Which of the following,if true,best supports the idea that Sweet Leaf Tea has implemented a competitive strategy of differentiation?

Accepted Answer

A)  New Sweet Leaf Tea customers are initially attracted to the unique labels and logo on the bottles. 
B)  Loyal customers of Sweet Leaf Tea seek products that are USDA certified organic despite the associated higher costs. 
C)  Other brands of bottled iced tea compete with Sweet Leaf Tea by offering new flavors at competitive prices. 
D)  Sweet Leaf Tea sells both lemonade and teas in a variety of flavors that appeal to consumers of all ages. 
A)  New Sweet Leaf Tea customers are initially attracted to the unique labels and logo on the bottles. 
B)  Loyal customers of Sweet Leaf Tea seek products that are USDA certified organic despite the associated higher costs. 
C)  Other brands of bottled iced tea compete with Sweet Leaf Tea by offering new flavors at competitive prices. 
D)  Sweet Leaf Tea sells both lemonade and teas in a variety of flavors that appeal to consumers of all ages.

Question 10

Identify the three levels of strategic planning and describe the function of each level.What is the relationship between human resource strategy and a firm's strategic plans?

Accepted Answer

The three levels are corporate-level,bus

Question 11

The primary purpose of strategic human resource management is to ________.

Accepted Answer

A)  develop human resource policies that align with industry standards 
B)  integrate a company's strategic plan with its human resource strategies 
C)  create stringent appraisal systems that highlight employee weaknesses 
D)  use offshoring to reduce human resource costs and to initiate globalization 
A)  develop human resource policies that align with industry standards 
B)  integrate a company's strategic plan with its human resource strategies 
C)  create stringent appraisal systems that highlight employee weaknesses 
D)  use offshoring to reduce human resource costs and to initiate globalization

Question 12

Which of the following provides a summary of a firm's intended direction and shows,in broad terms,"what we want to become"?

Accepted Answer

A)  mission statement 
B)  strategic plan 
C)  vision statement 
D)  marketing plan 
A)  mission statement 
B)  strategic plan 
C)  vision statement 
D)  marketing plan

Question 13

A mission statement is a general statement of a company's intended direction that evokes emotional feelings in the organization's members.

Accepted Answer

A) True 
 B)False

Question 14

Which term refers to software applications used to analyze and draw conclusions from HR data?

Accepted Answer

A)  data mines 
B)  talent analytics 
C)  HR scorecards 
D)  digital dashboards 
A)  data mines 
B)  talent analytics 
C)  HR scorecards 
D)  digital dashboards

Question 15

A construction firm that wants to compare its own HR-related metric results with those of other construction firms can use a benchmarking service provided by SHRM.

Accepted Answer

A) True 
 B)False

Question 16

Strategy maps help managers link the company's strategic plan with departmental activities.

Accepted Answer

A) True 
 B)False

Question 17

Generative means being able and willing to apply new knowledge and skills in a constant search for innovative solutions.

Accepted Answer

A) True 
 B)False

Question 18

Sweet Leaf Tea,a Texas-based maker of bottled iced tea,is a small but fast-growing firm that has gained a loyal following for its use of fresh,organic ingredients in its beverages.Although beverage industry experts recommended that Sweet Leaf replace the organic cane sugar and honey it uses with less costly high-fructose corn syrup,Sweet Leaf refused because of the company's mission to provide a high-quality,organic beverage to consumers.The 11-year old company has 50 employees,and its products are available in 30% of the U.S.market.Sweet Leaf Tea recently received multi-million dollar investments which will enable the business to expand its national presence. Which of the following,if true,would best support the argument that Sweet Leaf Tea should implement a corporate-level strategy of market penetration?

Accepted Answer

A)  Sweet Leaf Tea can develop a national name by adding new product lines, such as organic snack foods and organic coffee. 
B)  Sweet Leaf Tea's marketing research indicates that customers would purchase the organic beverages more frequently if the prices were lower. 
C)  Sweet Leaf Tea can achieve growth by aggressively selling its beverages in current markets where loyal customers will help boost word-of-mouth. 
D)  Sweet Leaf Tea's competitors primarily focus their marketing and distribution efforts on regional grocery-store chains rather than big box national retailers. 
A)  Sweet Leaf Tea can develop a national name by adding new product lines, such as organic snack foods and organic coffee. 
B)  Sweet Leaf Tea's marketing research indicates that customers would purchase the organic beverages more frequently if the prices were lower. 
C)  Sweet Leaf Tea can achieve growth by aggressively selling its beverages in current markets where loyal customers will help boost word-of-mouth. 
D)  Sweet Leaf Tea's competitors primarily focus their marketing and distribution efforts on regional grocery-store chains rather than big box national retailers.

Question 19

HR scorecards present managers with desktop graphs and charts of how a firm's HR strategies compare to those of other firms in the same industry.

Accepted Answer

A) True 
 B)False

Question 20

MAX Computers manufactures affordable laptops and desktops at its factory in Arizona.MAX has experienced a moderate amount of financial success,but upper management wants the firm to grow at a faster rate and become a bigger player in the highly competitive computer market.The firm's greatest problems relate to its employees.Employee turnover is high-most employees at MAX leave within two years or less of being hired.In addition,the rate of productivity among employees is not as high as executives would like.The vice president of human resources is considering moving MAX towards a high-performance work system. Which of the following questions is most relevant to MAX's decision to move toward a high-performance work system?

Accepted Answer

A)  How would the implementation of self-managing work teams affect employee morale and work standards at MAX? 
B)  How will qualitative performance measures address the needs of MAX employees in regards to the firm's benefits plan? 
C)  What roles should line managers, staff managers, and HR managers at MAX play in performance appraisals? 
D)  What economic and demographic trends in the U.S. are related to the employee turnover rate at MAX? 
A)  How would the implementation of self-managing work teams affect employee morale and work standards at MAX? 
B)  How will qualitative performance measures address the needs of MAX employees in regards to the firm's benefits plan? 
C)  What roles should line managers, staff managers, and HR managers at MAX play in performance appraisals? 
D)  What economic and demographic trends in the U.S. are related to the employee turnover rate at MAX?

Consolidation keeps the company's strategy up to date by assessing progress toward strategic goals and taking corrective action as needed.

Which of the following questions would LEAST likely be answered by the use of workforce analytics software?

Which of the following would most likely NOT occur during the HR critical stage of a merger or acquisition?

Formulating and executing human resource policies and practices that produce the employee competencies and behaviors a company needs to achieve its strategic aims is known as ________.

When Apple opened its own Apple stores,this was an example of ________.

________ defines the nature of the company's business in terms of the markets in which it will compete and the ways it will differentiate itself from its competitors.

What is the primary reason that mergers and acquisitions fail?

Identify the three levels of strategic planning and describe the function of each level.What is the relationship between human resource strategy and a firm's strategic plans?

The primary purpose of strategic human resource management is to ________.

Which of the following provides a summary of a firm's intended direction and shows,in broad terms,"what we want to become"?

A mission statement is a general statement of a company's intended direction that evokes emotional feelings in the organization's members.

Which term refers to software applications used to analyze and draw conclusions from HR data?

A construction firm that wants to compare its own HR-related metric results with those of other construction firms can use a benchmarking service provided by SHRM.

Strategy maps help managers link the company's strategic plan with departmental activities.

Generative means being able and willing to apply new knowledge and skills in a constant search for innovative solutions.

HR scorecards present managers with desktop graphs and charts of how a firm's HR strategies compare to those of other firms in the same industry.

Introduction to Human Resource Management

Equal Opportunity and the Law

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 3: Human Resource Management Strategy and Analysis

Consolidation keeps the company's strategy up to date by assessing progress toward strategic goals and taking corrective action as needed.

Which of the following questions would LEAST likely be answered by the use of workforce analytics software?

Which of the following would most likely NOT occur during the HR critical stage of a merger or acquisition?

Formulating and executing human resource policies and practices that produce the employee competencies and behaviors a company needs to achieve its strategic aims is known as ________.

When Apple opened its own Apple stores,this was an example of ________.

________ defines the nature of the company's business in terms of the markets in which it will compete and the ways it will differentiate itself from its competitors.

What is the primary reason that mergers and acquisitions fail?

Identify the three levels of strategic planning and describe the function of each level.What is the relationship between human resource strategy and a firm's strategic plans?

The primary purpose of strategic human resource management is to ________.

Which of the following provides a summary of a firm's intended direction and shows,in broad terms,"what we want to become"?

A mission statement is a general statement of a company's intended direction that evokes emotional feelings in the organization's members.

Which term refers to software applications used to analyze and draw conclusions from HR data?

A construction firm that wants to compare its own HR-related metric results with those of other construction firms can use a benchmarking service provided by SHRM.

Strategy maps help managers link the company's strategic plan with departmental activities.

Generative means being able and willing to apply new knowledge and skills in a constant search for innovative solutions.

HR scorecards present managers with desktop graphs and charts of how a firm's HR strategies compare to those of other firms in the same industry.

Introduction to Human Resource Management

Equal Opportunity and the Law

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters