Question 1

Which of the following is NOT an advantage associated with using team members to appraise performance?

Accepted Answer

A)  Team members are familiar with each other's performance. 
B)  Team members are receptive to criticism from co-workers. 
C)  Peer review relies on more than one opinion. 
D)  Peer pressure motivates members of a team. 
A)  Team members are familiar with each other's performance. 
B)  Team members are receptive to criticism from co-workers. 
C)  Peer review relies on more than one opinion. 
D)  Peer pressure motivates members of a team.

Question 2

Which of the following is NOT a standard used in effective performance appraisal systems?

Accepted Answer

A)  competencies 
B)  behavior 
C)  years of service 
D)  traits 
A)  competencies 
B)  behavior 
C)  years of service 
D)  traits

Question 3

Performance appraisal may be the single largest contributor to organizational effectiveness.

Accepted Answer

A) True 
 B)False

Question 4

What is the benefit of having subordinates evaluate supervisors?

Accepted Answer

A)  increasing the opportunity to expand a department 
B)  decreasing the reliance on traditional performance appraisals 
C)  increasing a supervisor's awareness of the work group's needs 
D)  decreasing a supervisor's authority over subordinates in a work group 
A)  increasing the opportunity to expand a department 
B)  decreasing the reliance on traditional performance appraisals 
C)  increasing a supervisor's awareness of the work group's needs 
D)  decreasing a supervisor's authority over subordinates in a work group

Question 5

According to the text,what is the Achilles' heel of the entire evaluation process?

Accepted Answer

A)  observing employees 
B)  scheduling employee training 
C)  conducting the appraisal interview 
D)  maintaining objectivity during the process 
A)  observing employees 
B)  scheduling employee training 
C)  conducting the appraisal interview 
D)  maintaining objectivity during the process

Question 6

HR managers use performance appraisal data for recruitment,selection,compensation,and training purposes.

Accepted Answer

A) True 
 B)False

Question 7

Performance management helps to achieve organizational strategy and requires improving the value of the workforce.

Accepted Answer

A) True 
 B)False

Question 8

In which case did the federal district court judge state,"There is sufficient circumstantial evidence to indicate that age bias and age-based policies appear throughout the performance rating process to the detriment of the protected age group"?

Accepted Answer

A)  Massachusetts v Hunt 
B)  Leonel v American Airlines 
C)  Mistretta v Sandia Corporation 
D)  Griggs v Duke Power Company 
A)  Massachusetts v Hunt 
B)  Leonel v American Airlines 
C)  Mistretta v Sandia Corporation 
D)  Griggs v Duke Power Company

Question 9

Which of the following is a problem associated with performance appraisals?

Accepted Answer

A)  Technical skills are not sufficiently assessed. 
B)  Performance does not indicate training needs. 
C)  Line managers are unfamiliar with subordinates. 
D)  Past performance does not necessarily indicate future potential. 
A)  Technical skills are not sufficiently assessed. 
B)  Performance does not indicate training needs. 
C)  Line managers are unfamiliar with subordinates. 
D)  Past performance does not necessarily indicate future potential.

Question 10

A&B Enterprises may add customer appraisals as a component of employee performance appraisals.All of the following are most likely reasons for A&B to use customer appraisals EXCEPT ________.

Accepted Answer

A)  fostering change 
B)  holding employees accountable 
C)  evaluating development programs 
D)  demonstrating customer commitment 
A)  fostering change 
B)  holding employees accountable 
C)  evaluating development programs 
D)  demonstrating customer commitment

Question 11

Which of the following is a common appraisal criteria?

Accepted Answer

A)  traits 
B)  behaviors 
C)  competencies 
D)  all of the above 
A)  traits 
B)  behaviors 
C)  competencies 
D)  all of the above

Question 12

The BARS method combines elements of the traditional rating scales and critical incident methods.

Accepted Answer

A) True 
 B)False

Question 13

What performance appraisal system has been described as fostering cutthroat competition,paranoia,and general ill will among employees?

Accepted Answer

A)  360-feedback 
B)  rating scales 
C)  forced distribution 
D)  BARS 
A)  360-feedback 
B)  rating scales 
C)  forced distribution 
D)  BARS

Question 14

In which performance appraisal method is the performance of each employee compared with every other employee in the group?

Accepted Answer

A)  forced distribution 
B)  rating scales 
C)  paired comparison 
D)  weighted checklists 
A)  forced distribution 
B)  rating scales 
C)  paired comparison 
D)  weighted checklists

Question 15

Organizations use customer appraisal because it demonstrates a commitment to the customer and holds employees accountable.

Accepted Answer

A) True 
 B)False

Question 16

The primary disadvantage of using peers to appraise performance is that they do not work closely enough with evaluated employees to provide useful feedback.

Accepted Answer

A) True 
 B)False

Question 17

Sam is employed as an account associate at a publishing firm.Which of the following would most likely help Sam with career planning and development?

Accepted Answer

A)  applicant tracking systems 
B)  compensation programs 
C)  performance appraisals 
D)  work sample tests 
A)  applicant tracking systems 
B)  compensation programs 
C)  performance appraisals 
D)  work sample tests

Question 18

Which appraisal method is most likely to cover the entire evaluation period and not focus on the last few weeks or months?

Accepted Answer

A)  essay 
B)  rating scale 
C)  critical incident 
D)  paired comparison 
A)  essay 
B)  rating scale 
C)  critical incident 
D)  paired comparison

Question 19

A typical job might have 8-10 dimensions under BARS,each with a separate rating scale.

Accepted Answer

A) True 
 B)False

Question 20

Having multiple raters makes the 360-degree feedback evaluation method more legally defensible and more costly.

Accepted Answer

A) True 
 B)False

Which of the following is NOT an advantage associated with using team members to appraise performance?

Which of the following is NOT a standard used in effective performance appraisal systems?

Performance appraisal may be the single largest contributor to organizational effectiveness.

What is the benefit of having subordinates evaluate supervisors?

According to the text,what is the Achilles' heel of the entire evaluation process?

HR managers use performance appraisal data for recruitment,selection,compensation,and training purposes.

Performance management helps to achieve organizational strategy and requires improving the value of the workforce.

In which case did the federal district court judge state,"There is sufficient circumstantial evidence to indicate that age bias and age-based policies appear throughout the performance rating process to the detriment of the protected age group"?

Which of the following is a problem associated with performance appraisals?

A&B Enterprises may add customer appraisals as a component of employee performance appraisals.All of the following are most likely reasons for A&B to use customer appraisals EXCEPT ________.

Which of the following is a common appraisal criteria?

The BARS method combines elements of the traditional rating scales and critical incident methods.

What performance appraisal system has been described as fostering cutthroat competition,paranoia,and general ill will among employees?

In which performance appraisal method is the performance of each employee compared with every other employee in the group?

Organizations use customer appraisal because it demonstrates a commitment to the customer and holds employees accountable.

The primary disadvantage of using peers to appraise performance is that they do not work closely enough with evaluated employees to provide useful feedback.

Sam is employed as an account associate at a publishing firm.Which of the following would most likely help Sam with career planning and development?

Which appraisal method is most likely to cover the entire evaluation period and not focus on the last few weeks or months?

A typical job might have 8-10 dimensions under BARS,each with a separate rating scale.

Having multiple raters makes the 360-degree feedback evaluation method more legally defensible and more costly.

Human Resource Management: An Overview

Business Ethics and Corporate Social Responsibility

Equal Employment Opportunity, Affirmative Action, and Workforce Diversity

Strategic Planning, Human Resource Planning, and Job Analysis

Recruitment

Selection

Training and Development

Direct Financial Compensation Core Compensation:

Indirect Financial Compensation Employee Benefits:

Labor Unions and Collective Bargaining

Internal Employee Relations

Employee Safety, Health, and Wellness

Global Human Resource Management

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Exam 7: Performance Management and Appraisal

Which of the following is NOT an advantage associated with using team members to appraise performance?

Which of the following is NOT a standard used in effective performance appraisal systems?

Performance appraisal may be the single largest contributor to organizational effectiveness.

What is the benefit of having subordinates evaluate supervisors?

According to the text,what is the Achilles' heel of the entire evaluation process?

HR managers use performance appraisal data for recruitment,selection,compensation,and training purposes.

Performance management helps to achieve organizational strategy and requires improving the value of the workforce.

In which case did the federal district court judge state,"There is sufficient circumstantial evidence to indicate that age bias and age-based policies appear throughout the performance rating process to the detriment of the protected age group"?

Which of the following is a problem associated with performance appraisals?

A&B Enterprises may add customer appraisals as a component of employee performance appraisals.All of the following are most likely reasons for A&B to use customer appraisals EXCEPT ________.

Which of the following is a common appraisal criteria?

The BARS method combines elements of the traditional rating scales and critical incident methods.

What performance appraisal system has been described as fostering cutthroat competition,paranoia,and general ill will among employees?

In which performance appraisal method is the performance of each employee compared with every other employee in the group?

Organizations use customer appraisal because it demonstrates a commitment to the customer and holds employees accountable.

The primary disadvantage of using peers to appraise performance is that they do not work closely enough with evaluated employees to provide useful feedback.

Sam is employed as an account associate at a publishing firm.Which of the following would most likely help Sam with career planning and development?

Which appraisal method is most likely to cover the entire evaluation period and not focus on the last few weeks or months?

A typical job might have 8-10 dimensions under BARS,each with a separate rating scale.

Having multiple raters makes the 360-degree feedback evaluation method more legally defensible and more costly.

Human Resource Management: An Overview

Business Ethics and Corporate Social Responsibility

Equal Employment Opportunity, Affirmative Action, and Workforce Diversity

Strategic Planning, Human Resource Planning, and Job Analysis

Recruitment

Selection

Training and Development

Direct Financial Compensation Core Compensation:

Indirect Financial Compensation Employee Benefits:

Labor Unions and Collective Bargaining

Internal Employee Relations

Employee Safety, Health, and Wellness

Global Human Resource Management

Filters