Question 1

Performance appraisals are used for all of the following purposes EXCEPT ________.

Accepted Answer

A)  identifying training needs 
B)  defending personnel decisions 
C)  implementing selection tests 
D)  providing employee feedback 
A)  identifying training needs 
B)  defending personnel decisions 
C)  implementing selection tests 
D)  providing employee feedback

Question 2

Traits such as adaptability,judgment,appearance,and attitude may be used in performance appraisals if they are job-related.

Accepted Answer

A) True 
 B)False

Question 3

Identify and explain the three primary standards that may be used in designing performance appraisal standards.

Accepted Answer

Traits,behaviors,and competencies are of

Question 4

A formal system of review and evaluation of an individual or team task performance is referred to as ________.

Accepted Answer

A)  performance appraisal 
B)  strategic planning 
C)  performance management 
D)  succession planning 
A)  performance appraisal 
B)  strategic planning 
C)  performance management 
D)  succession planning

Question 5

Monica,a sales consultant,will receive a performance appraisal soon.Monica's supervisor will be assessing Monica's ability to deliver products to clients according to schedule and her ability to meet customer quality requirements.Which performance standard is most likely important to Monica's employer?

Accepted Answer

A)  improvement potential 
B)  strategic contribution 
C)  goal achievement 
D)  employee traits 
A)  improvement potential 
B)  strategic contribution 
C)  goal achievement 
D)  employee traits

Question 6

Adam,an IT specialist,is more technically knowledgeable than his boss.What would be the most appropriate way to overcome this disadvantage for Adam's performance appraisal?

Accepted Answer

A)  obtaining performance input from Adam's customers 
B)  providing Adam's supervisor with additional training 
C)  allowing Adam to assess the supervisor's performance 
D)  integrating appraisal criteria suggested by Adam 
A)  obtaining performance input from Adam's customers 
B)  providing Adam's supervisor with additional training 
C)  allowing Adam to assess the supervisor's performance 
D)  integrating appraisal criteria suggested by Adam

Question 7

At Wilson Manufacturing,evaluators are required to justify in writing extremely high or extremely low performance ratings that are given to employees.Which of the following is the most likely outcome of this requirement?

Accepted Answer

A)  leniency or strictness 
B)  central tendency error 
C)  halo error 
D)  recent behavior bias 
A)  leniency or strictness 
B)  central tendency error 
C)  halo error 
D)  recent behavior bias

Question 8

Organizations that structure employees into self-directed teams are using peers to appraise performance less frequently because of time constraints.

Accepted Answer

A) True 
 B)False

Question 9

According to the Uniform Guidelines and the court system,job-relatedness is the essential element in evaluation criteria for performance appraisals.

Accepted Answer

A) True 
 B)False

Question 10

Dixon Manufacturing is a large firm that produces automotive parts for sports cars.Employees at Dixon receive annual performance appraisals from their supervisors.However,top executives at Dixon have decided that performance appraisals should be conducted more frequently and that a new method of appraisal should be implemented.Which of the following,if true,best supports the argument that the 360-degree feedback evaluation method is the most appropriate performance appraisal tool for Dixon to use?

Accepted Answer

A)  Numerous Dixon employees have complained that the current appraisal method is biased and have threatened to sue the firm. 
B)  Executives at Dixon want a performance appraisal method that focuses on an employee's potential for success at the firm. 
C)  Employees at Dixon participated in developing their own performance standards when they were first hired by the firm. 
D)  Due to the firm's large staff, executives want an appraisal method that is both quick and cost effective. 
A)  Numerous Dixon employees have complained that the current appraisal method is biased and have threatened to sue the firm. 
B)  Executives at Dixon want a performance appraisal method that focuses on an employee's potential for success at the firm. 
C)  Employees at Dixon participated in developing their own performance standards when they were first hired by the firm. 
D)  Due to the firm's large staff, executives want an appraisal method that is both quick and cost effective.

Question 11

In which of the following areas would it be MOST difficult to establish highly objective work standards for the purpose of performance appraisals?

Accepted Answer

A)  manufacturing 
B)  assembly 
C)  teaching 
D)  sales 
A)  manufacturing 
B)  assembly 
C)  teaching 
D)  sales

Question 12

Positive and negative halo effects represent ________ errors.

Accepted Answer

A)  stereotype 
B)  central tendency 
C)  bias 
D)  leniency 
A)  stereotype 
B)  central tendency 
C)  bias 
D)  leniency

Question 13

The rating scale method requires keeping written records of highly favorable and highly unfavorable employee work actions.

Accepted Answer

A) True 
 B)False

Question 14

Which performance appraisal is highly defensible in court because it is based on actual observable job behaviors?

Accepted Answer

A)  forced distribution 
B)  rating scales 
C)  forced choice 
D)  BARS 
A)  forced distribution 
B)  rating scales 
C)  forced choice 
D)  BARS

Question 15

Employee lawsuits typically result from what type of evaluations?

Accepted Answer

A)  practical 
B)  negative 
C)  confidential 
D)  unscheduled 
A)  practical 
B)  negative 
C)  confidential 
D)  unscheduled

Question 16

What is the difference between performance management and performance appraisal? What is the relationship between the performance management and performance appraisal?

Accepted Answer

Performance management (PM)is a goal-ori

Question 17

To which of the following HR practices is performance appraisal least related?

Accepted Answer

A)  internal employee relations 
B)  training and development 
C)  compensation 
D)  recruitment 
A)  internal employee relations 
B)  training and development 
C)  compensation 
D)  recruitment

Question 18

A supervisor wants to give a pay raise to a certain employee and,in order to justify this action,the supervisor gives the employee a high performance evaluation.Which of the following best describes this problem?

Accepted Answer

A)  halo error 
B)  stereotyping 
C)  recent behavior bias 
D)  evaluation manipulation 
A)  halo error 
B)  stereotyping 
C)  recent behavior bias 
D)  evaluation manipulation

Question 19

Which of the following is the most likely problem of supervisors evaluating subordinates?

Accepted Answer

A)  focusing too much on a single performance standard 
B)  coordinating employee training needs and programs 
C)  being responsible for only one department within the firm 
D)  lacking opportunities to observe the employee's job performance 
A)  focusing too much on a single performance standard 
B)  coordinating employee training needs and programs 
C)  being responsible for only one department within the firm 
D)  lacking opportunities to observe the employee's job performance

Question 20

Which performance appraisal system is known as the rank-and-yank system?

Accepted Answer

A)  forced distribution 
B)  rating scales 
C)  forced choice 
D)  BARS 
A)  forced distribution 
B)  rating scales 
C)  forced choice 
D)  BARS

Performance appraisals are used for all of the following purposes EXCEPT ________.

Traits such as adaptability,judgment,appearance,and attitude may be used in performance appraisals if they are job-related.

Identify and explain the three primary standards that may be used in designing performance appraisal standards.

A formal system of review and evaluation of an individual or team task performance is referred to as ________.

Adam,an IT specialist,is more technically knowledgeable than his boss.What would be the most appropriate way to overcome this disadvantage for Adam's performance appraisal?

At Wilson Manufacturing,evaluators are required to justify in writing extremely high or extremely low performance ratings that are given to employees.Which of the following is the most likely outcome of this requirement?

Organizations that structure employees into self-directed teams are using peers to appraise performance less frequently because of time constraints.

According to the Uniform Guidelines and the court system,job-relatedness is the essential element in evaluation criteria for performance appraisals.

In which of the following areas would it be MOST difficult to establish highly objective work standards for the purpose of performance appraisals?

Positive and negative halo effects represent ________ errors.

The rating scale method requires keeping written records of highly favorable and highly unfavorable employee work actions.

Which performance appraisal is highly defensible in court because it is based on actual observable job behaviors?

Employee lawsuits typically result from what type of evaluations?

What is the difference between performance management and performance appraisal? What is the relationship between the performance management and performance appraisal?

To which of the following HR practices is performance appraisal least related?

A supervisor wants to give a pay raise to a certain employee and,in order to justify this action,the supervisor gives the employee a high performance evaluation.Which of the following best describes this problem?

Which of the following is the most likely problem of supervisors evaluating subordinates?

Which performance appraisal system is known as the rank-and-yank system?

Human Resource Management: An Overview

Business Ethics and Corporate Social Responsibility

Equal Employment Opportunity, Affirmative Action, and Workforce Diversity

Strategic Planning, Human Resource Planning, and Job Analysis

Recruitment

Selection

Training and Development

Direct Financial Compensation Core Compensation:

Indirect Financial Compensation Employee Benefits:

Labor Unions and Collective Bargaining

Internal Employee Relations

Employee Safety, Health, and Wellness

Global Human Resource Management

Filters

Exam 7: Performance Management and Appraisal

Performance appraisals are used for all of the following purposes EXCEPT ________.

Traits such as adaptability,judgment,appearance,and attitude may be used in performance appraisals if they are job-related.

Identify and explain the three primary standards that may be used in designing performance appraisal standards.

A formal system of review and evaluation of an individual or team task performance is referred to as ________.

Adam,an IT specialist,is more technically knowledgeable than his boss.What would be the most appropriate way to overcome this disadvantage for Adam's performance appraisal?

At Wilson Manufacturing,evaluators are required to justify in writing extremely high or extremely low performance ratings that are given to employees.Which of the following is the most likely outcome of this requirement?

Organizations that structure employees into self-directed teams are using peers to appraise performance less frequently because of time constraints.

According to the Uniform Guidelines and the court system,job-relatedness is the essential element in evaluation criteria for performance appraisals.

In which of the following areas would it be MOST difficult to establish highly objective work standards for the purpose of performance appraisals?

Positive and negative halo effects represent ________ errors.

The rating scale method requires keeping written records of highly favorable and highly unfavorable employee work actions.

Which performance appraisal is highly defensible in court because it is based on actual observable job behaviors?

Employee lawsuits typically result from what type of evaluations?

What is the difference between performance management and performance appraisal? What is the relationship between the performance management and performance appraisal?

To which of the following HR practices is performance appraisal least related?

A supervisor wants to give a pay raise to a certain employee and,in order to justify this action,the supervisor gives the employee a high performance evaluation.Which of the following best describes this problem?

Which of the following is the most likely problem of supervisors evaluating subordinates?

Which performance appraisal system is known as the rank-and-yank system?

Human Resource Management: An Overview

Business Ethics and Corporate Social Responsibility

Equal Employment Opportunity, Affirmative Action, and Workforce Diversity

Strategic Planning, Human Resource Planning, and Job Analysis

Recruitment

Selection

Training and Development

Direct Financial Compensation Core Compensation:

Indirect Financial Compensation Employee Benefits:

Labor Unions and Collective Bargaining

Internal Employee Relations

Employee Safety, Health, and Wellness

Global Human Resource Management

Filters