Question 1

What is essential when subordinates are given the opportunity to evaluate their supervisor?

Accepted Answer

A)  training subordinates how to evaluate performance 
B)  teaching evaluators how to measure performance 
C)  guaranteeing anonymity of the evaluators 
D)  benchmarking all evaluations 
A)  training subordinates how to evaluate performance 
B)  teaching evaluators how to measure performance 
C)  guaranteeing anonymity of the evaluators 
D)  benchmarking all evaluations

Question 2

Departmental managers at Global Industries are required to maintain written records of highly favorable and unfavorable employee actions.Which performance appraisal method is most likely used by Global Industries?

Accepted Answer

A)  ranking 
B)  rating scales 
C)  critical incidents 
D)  paired comparison 
A)  ranking 
B)  rating scales 
C)  critical incidents 
D)  paired comparison

Question 3

What role does wasta play in the effectiveness of performance appraisal in the Middle East?

Accepted Answer

A)  Wasta is a mandate for strict performance appraisal interviews. 
B)  Wasta precludes women from being the subject of performance appraisal. 
C)  Wasta places merit as a higher priority than family connections. 
D)  Wasta places family connections as a higher priority than merit. 
A)  Wasta is a mandate for strict performance appraisal interviews. 
B)  Wasta precludes women from being the subject of performance appraisal. 
C)  Wasta places merit as a higher priority than family connections. 
D)  Wasta places family connections as a higher priority than merit.

Question 4

Which term refers to a goal-oriented process directed toward ensuring that organizational processes are in place to maximize productivity of employees,teams,and the organization?

Accepted Answer

A)  performance appraisal 
B)  strategic HR planning 
C)  performance management 
D)  development analysis 
A)  performance appraisal 
B)  strategic HR planning 
C)  performance management 
D)  development analysis

Question 5

If a firm wants to emphasize the future,including the behaviors and outcomes needed to develop the employee,and,in the process,achieve the firm's goals,what performance criteria should be used?

Accepted Answer

A)  improvement potential 
B)  competencies 
C)  goal achievement 
D)  traits 
A)  improvement potential 
B)  competencies 
C)  goal achievement 
D)  traits

Question 6

PA is an area of human resource management that has special problems when translated into different countries' cultural environments.

Accepted Answer

A) True 
 B)False

Question 7

What is a consequence of ending a performance appraisal interview on a negative note?

Accepted Answer

A)  both the supervisor and employee may develop deflated egos 
B)  the supervisor who conducted the interview may develop a deflated ego 
C)  the employee whose performance was appraised may develop a deflated ego 
D)  none of the above 
A)  both the supervisor and employee may develop deflated egos 
B)  the supervisor who conducted the interview may develop a deflated ego 
C)  the employee whose performance was appraised may develop a deflated ego 
D)  none of the above

Question 8

The 360-degree feedback evaluation method involves evaluation input from multiple levels within the firm as well as external sources.

Accepted Answer

A) True 
 B)False

Question 9

The rating scale method focuses on skills needed across organizational boundaries.

Accepted Answer

A) True 
 B)False

Question 10

What performance criteria include a broad range of knowledge,skills,traits,and behaviors that are needed to perform a job successfully?

Accepted Answer

A)  credibilities 
B)  competencies 
C)  accomplishments 
D)  future possibilities 
A)  credibilities 
B)  competencies 
C)  accomplishments 
D)  future possibilities

Question 11

The ________ of appraisal compares each employee's performance to a predetermined standard or expected level of output.

Accepted Answer

A)  critical incident method 
B)  work standards method 
C)  forced distribution method 
D)  behaviorally anchored rating scale method 
A)  critical incident method 
B)  work standards method 
C)  forced distribution method 
D)  behaviorally anchored rating scale method

Question 12

Being unduly critical of an employee's work during a performance appraisal is known as ________.

Accepted Answer

A)  recent behavior bias 
B)  the horn error 
C)  encouragement 
D)  strictness 
A)  recent behavior bias 
B)  the horn error 
C)  encouragement 
D)  strictness

Question 13

What are the pros and cons of having an immediate supervisor involved in the performance appraisal process?

Accepted Answer

An employee's immediate supervisor has t

Question 14

Dixon Manufacturing is a large firm that produces automotive parts for sports cars.Employees at Dixon receive annual performance appraisals from their supervisors.However,top executives at Dixon have decided that performance appraisals should be conducted more frequently and that a new method of appraisal should be implemented.
-Which of the following,if true,best supports the argument that the forced distribution method is the most appropriate performance appraisal tool for Dixon to use?

Accepted Answer

A)  Organizational fit is a problem among newly hired Dixon employees. 
B)  Many managers at Dixon are hesitant to fire poor performing employees. 
C)  Dixon organizes most departments into project-based teams of employees. 
D)  Multiple appraisals are needed at Dixon to minimize employee discrimination. 
A)  Organizational fit is a problem among newly hired Dixon employees. 
B)  Many managers at Dixon are hesitant to fire poor performing employees. 
C)  Dixon organizes most departments into project-based teams of employees. 
D)  Multiple appraisals are needed at Dixon to minimize employee discrimination.

Question 15

When developing a performance appraisal system for telecommuters,managers should do all of the following EXCEPT ________.

Accepted Answer

A)  make sure that telecommuters are not treated differently from office-based workers 
B)  apply objective measures common to all employees when evaluating telecommuters 
C)  create different performance standards for common job duties performed by office-based workers and telecommuters 
D)  create a well-defined understanding of job roles and performance measures 
A)  make sure that telecommuters are not treated differently from office-based workers 
B)  apply objective measures common to all employees when evaluating telecommuters 
C)  create different performance standards for common job duties performed by office-based workers and telecommuters 
D)  create a well-defined understanding of job roles and performance measures

Question 16

The critical incident method is an appraisal approach that rates employees according to defined factors.

Accepted Answer

A) True 
 B)False

Question 17

A popular appraisal method that involves input from multiple levels within the firm and external sources is best known as ________.

Accepted Answer

A)  360-degree feedback evaluation 
B)  rating scale 
C)  critical incident 
D)  paired comparison 
A)  360-degree feedback evaluation 
B)  rating scale 
C)  critical incident 
D)  paired comparison

Question 18

A worker in which of the following jobs would most likely be evaluated with the work standards performance appraisal method?

Accepted Answer

A)  sales assistant 
B)  assembly line worker 
C)  mechanical engineer 
D)  personal finance specialist 
A)  sales assistant 
B)  assembly line worker 
C)  mechanical engineer 
D)  personal finance specialist

Question 19

When Erin,a manager,provides performance appraisals to her subordinates,she writes a brief narrative describing an employee's performance relative to a predetermined standard.Which type of appraisal method is Erin most likely using?

Accepted Answer

A)  work standards method 
B)  essay method 
C)  BARS method 
D)  ranking method 
A)  work standards method 
B)  essay method 
C)  BARS method 
D)  ranking method

Question 20

In order to be effective,a performance appraisal system should be based on ________ criteria.

Accepted Answer

A)  international 
B)  trait oriented 
C)  subjective 
D)  job-related 
A)  international 
B)  trait oriented 
C)  subjective 
D)  job-related

What is essential when subordinates are given the opportunity to evaluate their supervisor?

Departmental managers at Global Industries are required to maintain written records of highly favorable and unfavorable employee actions.Which performance appraisal method is most likely used by Global Industries?

What role does wasta play in the effectiveness of performance appraisal in the Middle East?

Which term refers to a goal-oriented process directed toward ensuring that organizational processes are in place to maximize productivity of employees,teams,and the organization?

If a firm wants to emphasize the future,including the behaviors and outcomes needed to develop the employee,and,in the process,achieve the firm's goals,what performance criteria should be used?

PA is an area of human resource management that has special problems when translated into different countries' cultural environments.

What is a consequence of ending a performance appraisal interview on a negative note?

The 360-degree feedback evaluation method involves evaluation input from multiple levels within the firm as well as external sources.

The rating scale method focuses on skills needed across organizational boundaries.

What performance criteria include a broad range of knowledge,skills,traits,and behaviors that are needed to perform a job successfully?

The ________ of appraisal compares each employee's performance to a predetermined standard or expected level of output.

Being unduly critical of an employee's work during a performance appraisal is known as ________.

What are the pros and cons of having an immediate supervisor involved in the performance appraisal process?

When developing a performance appraisal system for telecommuters,managers should do all of the following EXCEPT ________.

The critical incident method is an appraisal approach that rates employees according to defined factors.

A popular appraisal method that involves input from multiple levels within the firm and external sources is best known as ________.

A worker in which of the following jobs would most likely be evaluated with the work standards performance appraisal method?

When Erin,a manager,provides performance appraisals to her subordinates,she writes a brief narrative describing an employee's performance relative to a predetermined standard.Which type of appraisal method is Erin most likely using?

In order to be effective,a performance appraisal system should be based on ________ criteria.

Human Resource Management: An Overview

Business Ethics and Corporate Social Responsibility

Equal Employment Opportunity, Affirmative Action, and Workforce Diversity

Strategic Planning, Human Resource Planning, and Job Analysis

Recruitment

Selection

Training and Development

Direct Financial Compensation Core Compensation:

Indirect Financial Compensation Employee Benefits:

Labor Unions and Collective Bargaining

Internal Employee Relations

Employee Safety, Health, and Wellness

Global Human Resource Management

Filters

Exam 7: Performance Management and Appraisal

What is essential when subordinates are given the opportunity to evaluate their supervisor?

Departmental managers at Global Industries are required to maintain written records of highly favorable and unfavorable employee actions.Which performance appraisal method is most likely used by Global Industries?

What role does wasta play in the effectiveness of performance appraisal in the Middle East?

Which term refers to a goal-oriented process directed toward ensuring that organizational processes are in place to maximize productivity of employees,teams,and the organization?

If a firm wants to emphasize the future,including the behaviors and outcomes needed to develop the employee,and,in the process,achieve the firm's goals,what performance criteria should be used?

PA is an area of human resource management that has special problems when translated into different countries' cultural environments.

What is a consequence of ending a performance appraisal interview on a negative note?

The 360-degree feedback evaluation method involves evaluation input from multiple levels within the firm as well as external sources.

The rating scale method focuses on skills needed across organizational boundaries.

What performance criteria include a broad range of knowledge,skills,traits,and behaviors that are needed to perform a job successfully?

The ________ of appraisal compares each employee's performance to a predetermined standard or expected level of output.

Being unduly critical of an employee's work during a performance appraisal is known as ________.

What are the pros and cons of having an immediate supervisor involved in the performance appraisal process?

When developing a performance appraisal system for telecommuters,managers should do all of the following EXCEPT ________.

The critical incident method is an appraisal approach that rates employees according to defined factors.

A popular appraisal method that involves input from multiple levels within the firm and external sources is best known as ________.

A worker in which of the following jobs would most likely be evaluated with the work standards performance appraisal method?

When Erin,a manager,provides performance appraisals to her subordinates,she writes a brief narrative describing an employee's performance relative to a predetermined standard.Which type of appraisal method is Erin most likely using?

In order to be effective,a performance appraisal system should be based on ________ criteria.

Human Resource Management: An Overview

Business Ethics and Corporate Social Responsibility

Equal Employment Opportunity, Affirmative Action, and Workforce Diversity

Strategic Planning, Human Resource Planning, and Job Analysis

Recruitment

Selection

Training and Development

Direct Financial Compensation Core Compensation:

Indirect Financial Compensation Employee Benefits:

Labor Unions and Collective Bargaining

Internal Employee Relations

Employee Safety, Health, and Wellness

Global Human Resource Management

Filters