Exam 1: The Field of Organizational Behavior

When a company allows its employees to work fewer but longer days, it is using:

The pursuit of efficiency refers to what characteristic of an ideal bureaucracy?

The contingency perspective is useful because it respects that:

Organizational behavior is an organization productivity orientation approach to organizational effectiveness.

Fayol's principles of classical organizational theory include:

The term contingent workforce can be used to describe:

Which one of the following statements would be most likely made by a supervisor who endorses a contingency approach to management?

Organizations have been reducing the number of employees needed to operate. This is known as:

Approximately ________ of women are employed outside the home.

The trend in outsourcing has led to the development of highly flexible, temporary organizations formed for a specific opportunity, each contributing a specific expertise. This is a ________ organization.

All of the following are key drivers of engagement except:

Culture shock tends to result from an individual's tendency:

Employees performing very specialized jobs, whether they are blue collar workers or managers, are an example of which principle of organizational theory?

Table 1.1 Simon is initiating an organizational behavior effort at his company.He wants to look at how people communicate with each other and coordinate their work efforts. His boss, Bill, is skeptical, "We conducted a study of this kind ten years ago. I'm not sure we need to do it again at this time." Simon convinces his boss they need to press ahead anyway. As Bill and Simon discuss the OB effort, Simon learns several things about his boss. Bill believes that the key thing for a business is to fit the right person to the right job. He agrees with Simon's interest in careful selection and training of current and future employees.But, Bill believes that there is only one right way to run a company and do a job. Simon thinks that the company should create clearer lines of authority by eliminating their matrix organizational structure, they should encourage employees to formulate and implement plans, and they should increase specialization among employees and managers. As Bill and Simon discuss the company's problems and ways to improve performance, they mutually come to the conclusion that company's current poor performance is probably a function of the fact that they are setting the same goals and expectations for everyone and not considering individual strengths and weaknesses or taking the different work circumstances into consideration. -Refer to Table 1.1. Simon's initial analysis will probably be focused on what level?

Telecommuting works best with jobs that:

People who are citizens of one country but who are living and working in another country are called:

The best known classical organizational theorist is Elton Mayo.

Table 1.2 Mini-Markets, Inc. specializes in providing grocery and convenience products to inner-city neighborhoods. They are highly committed to valuing cultural diversity. Their workforce consists of single parents, people who are ethnically diverse, and people who are undereducated. The following individuals exemplify their workforce. Jim is a single parent with two young, school-aged children. He lives about an hour from work and works the morning shift. Jane is just starting her working career, having been out of college only a year. She has just had a baby. Her husband also works full-time for Mini-Markets. They have been saving her salary and living on her husband's while waiting for the baby to be born. Wilma is 66 and wants to retire in a few years but isn't sure what she'll do with herself when she does. Plus, she'd like to have some extra time right now to spend with her grandchildren. Tim is a high school drop-out who struggled with drugs. Since Mini-Markets gave him a chance, he's really turning his life around. He's one of his store's most reliable and productive employees. Tim would like to move into management, but he needs a college degree. Married with a small child, he can't afford to go back to school. -Refer to Table 1.2. Jane could benefit most from which of the following flextime programs?

Which of the following strategies would Frederick Taylor recommend to improve productivity?

Table 1.1 Simon is initiating an organizational behavior effort at his company.He wants to look at how people communicate with each other and coordinate their work efforts. His boss, Bill, is skeptical, "We conducted a study of this kind ten years ago. I'm not sure we need to do it again at this time." Simon convinces his boss they need to press ahead anyway. As Bill and Simon discuss the OB effort, Simon learns several things about his boss. Bill believes that the key thing for a business is to fit the right person to the right job. He agrees with Simon's interest in careful selection and training of current and future employees.But, Bill believes that there is only one right way to run a company and do a job. Simon thinks that the company should create clearer lines of authority by eliminating their matrix organizational structure, they should encourage employees to formulate and implement plans, and they should increase specialization among employees and managers. As Bill and Simon discuss the company's problems and ways to improve performance, they mutually come to the conclusion that company's current poor performance is probably a function of the fact that they are setting the same goals and expectations for everyone and not considering individual strengths and weaknesses or taking the different work circumstances into consideration. -Refer to Table 1.1. Simon's management philosophy would be most compatible with: