Exam 16: Managing Organizational Change: Strategic Planning and Organizational Development

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What are the two main sources of resistance to change? Offer specific examples of each source.

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________ is a set of social science techniques designed to plan and implement change in work settings for the purpose of enhancing both personal and organizational effectiveness.

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The use of "after action reviews" by the Army is a technique for:

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The ethical use of organizational development techniques requires:

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Is organizational development inherently unethical?

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Explain the basic techniques of organizational development used to implement change.

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The survey feedback method uses questionnaires and interviews to collect information about organizational issues and uses that information as the basis for planning organizational change.

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