Question 1

Stereotypes of older workers in the United States include

Accepted Answer

A)  being inflexible. 
B)  being knowledge champions. 
C)  suffering promotion discrimination. 
D)  rising costs of health insurance. 
A)  being inflexible. 
B)  being knowledge champions. 
C)  suffering promotion discrimination. 
D)  rising costs of health insurance.

Question 2

Because people are attracted to others they believe are similar to themselves, there is a natural tendency for organizations to

Accepted Answer

A)  become demographically homogeneous. 
B)  become ethnocentric. 
C)  become less cohesive. 
D)  experience more conflict and tension. 
A)  become demographically homogeneous. 
B)  become ethnocentric. 
C)  become less cohesive. 
D)  experience more conflict and tension.

Question 3

A challenge presented to HR managers and companies by diversity programs is that

Accepted Answer

A)  white males may view a program as a threat to their own opportunities for advancement. 
B)  the perception of special treatment may undermine the formal procedures, policies, and enforcement mechanisms of the diversity program. 
C)  women and minorities in positions of authority may not receive as much respect from their subordinates and colleagues as do white men. 
D)  all of the above 
A)  white males may view a program as a threat to their own opportunities for advancement. 
B)  the perception of special treatment may undermine the formal procedures, policies, and enforcement mechanisms of the diversity program. 
C)  women and minorities in positions of authority may not receive as much respect from their subordinates and colleagues as do white men. 
D)  all of the above

Question 4

To learn to work with a diverse workforce, individual employees should

Accepted Answer

A)  show respect for others no matter how different they are from you. 
B)  go out of your way to work with people who are different from you. 
C)  avoid being overly sensitive to perceived slights by other employees who are different from you. 
D)  all of the above 
A)  show respect for others no matter how different they are from you. 
B)  go out of your way to work with people who are different from you. 
C)  avoid being overly sensitive to perceived slights by other employees who are different from you. 
D)  all of the above

Question 5

What are some of the unique challenges of women in the workforce?

Accepted Answer

Women continue to face several problems

Question 6

Apprenticeship programs have been a successful strategy for improving the management of diversity.

Accepted Answer

A) True 
 B)False

Question 7

A diverse team minimizes

Accepted Answer

A)  creativity. 
B)  groupthink. 
C)  the multiplicity of viewpoints. 
D)  the number of ideas generated. 
A)  creativity. 
B)  groupthink. 
C)  the multiplicity of viewpoints. 
D)  the number of ideas generated.

Question 8

What is the role of top management in improving the management of diversity?

Accepted Answer

Top management must be active and visibl

Question 9

Homosexuals are

Accepted Answer

A)  protected by federal antidiscrimination law. 
B)  protected by all states with antidiscrimination laws. 
C)  not protected by federal antidiscrimination law, but are protected by a small number of states. 
D)  not protected by any states with antidiscrimination laws. 
A)  protected by federal antidiscrimination law. 
B)  protected by all states with antidiscrimination laws. 
C)  not protected by federal antidiscrimination law, but are protected by a small number of states. 
D)  not protected by any states with antidiscrimination laws.

Question 10

The opinion that "U.S. managers are more able to adapt to other cultures and environments than managers from other countries" has been attributed to the fact that

Accepted Answer

A)  U.S. managers travel abroad more. 
B)  U.S. managers have more foreign assignments. 
C)  U.S. managers grow up leading a more diverse workforce at home. 
D)  all of the above 
A)  U.S. managers travel abroad more. 
B)  U.S. managers have more foreign assignments. 
C)  U.S. managers grow up leading a more diverse workforce at home. 
D)  all of the above

Question 11

Lower-level managers and employees are likely to take diversity seriously if senior executives are

Accepted Answer

A)  giving diversity management a high priority. 
B)  taking an active role in diversity management. 
C)  attending multiple meetings on diversity issues. 
D)  all of the above 
A)  giving diversity management a high priority. 
B)  taking an active role in diversity management. 
C)  attending multiple meetings on diversity issues. 
D)  all of the above

Question 12

Stereotyping

Accepted Answer

A)  dates back to Egyptian hieroglyphs. 
B)  allows one group to feel superior to another. 
C)  helps us simplify reality. 
D)  all of the above 
A)  dates back to Egyptian hieroglyphs. 
B)  allows one group to feel superior to another. 
C)  helps us simplify reality. 
D)  all of the above

Question 13

Announcing a diversity program without corporate support

Accepted Answer

A)  holds managers accountable for diversity. 
B)  sends the message the company is simply going through the motions. 
C)  encourages diversity networks. 
D)  suggests that executives have empowered line managers to take the lead in diversity management. 
A)  holds managers accountable for diversity. 
B)  sends the message the company is simply going through the motions. 
C)  encourages diversity networks. 
D)  suggests that executives have empowered line managers to take the lead in diversity management.

Question 14

While the U.S. census data reported almost 28 million people are of Hispanic origin, the actual number is believed to be closer to

Accepted Answer

A)  10 million. 
B)  30 million. 
C)  40 million. 
D)  50 million. 
A)  10 million. 
B)  30 million. 
C)  40 million. 
D)  50 million.

Question 15

According to one report, a new wave of race discrimination cases focuses on African Americans who feel they are being passed over for

Accepted Answer

A)  disabled Americans. 
B)  Hispanics. 
C)  white Americans. 
D)  Asian Americans. 
A)  disabled Americans. 
B)  Hispanics. 
C)  white Americans. 
D)  Asian Americans.

Question 16

Diversity is an important source of innovation that helps fuel creativity and improve a firm's competitive position in the marketplace.

Accepted Answer

A) True 
 B)False

Question 17

Studies indicate that most foreign-born immigrants

Accepted Answer

A)  have a higher standard of living than do native-born Americans. 
B)  do not create an economic threat to those who are native born. 
C)  are driving the trend of offshoring. 
D)  are undocumented. 
A)  have a higher standard of living than do native-born Americans. 
B)  do not create an economic threat to those who are native born. 
C)  are driving the trend of offshoring. 
D)  are undocumented.

Question 18

A belief among majority-group employees that their way of doing things, their values and their norms are inherently superior to those of other groups is referred to as

Accepted Answer

A)  ethnocentrism. 
B)  a monoculture. 
C)  segmented communication channels. 
D)  a glass ceiling. 
A)  ethnocentrism. 
B)  a monoculture. 
C)  segmented communication channels. 
D)  a glass ceiling.

Question 19

It is difficult for women to move beyond a certain level in the hierarchy due to

Accepted Answer

A)  the glass ceiling. 
B)  lack of mentoring. 
C)  the mommy track. 
D)  all of the above 
A)  the glass ceiling. 
B)  lack of mentoring. 
C)  the mommy track. 
D)  all of the above

Question 20

What are the advantages of employee diversity?

Accepted Answer

Some of the most important pot

Stereotypes of older workers in the United States include

Because people are attracted to others they believe are similar to themselves, there is a natural tendency for organizations to

A challenge presented to HR managers and companies by diversity programs is that

To learn to work with a diverse workforce, individual employees should

What are some of the unique challenges of women in the workforce?

Apprenticeship programs have been a successful strategy for improving the management of diversity.

A diverse team minimizes

What is the role of top management in improving the management of diversity?

Homosexuals are

The opinion that "U.S. managers are more able to adapt to other cultures and environments than managers from other countries" has been attributed to the fact that

Lower-level managers and employees are likely to take diversity seriously if senior executives are

Stereotyping

Announcing a diversity program without corporate support

While the U.S. census data reported almost 28 million people are of Hispanic origin, the actual number is believed to be closer to

According to one report, a new wave of race discrimination cases focuses on African Americans who feel they are being passed over for

Diversity is an important source of innovation that helps fuel creativity and improve a firm's competitive position in the marketplace.

Studies indicate that most foreign-born immigrants

A belief among majority-group employees that their way of doing things, their values and their norms are inherently superior to those of other groups is referred to as

It is difficult for women to move beyond a certain level in the hierarchy due to

What are the advantages of employee diversity?

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Leadership in Management

Managing Teams

Managing Communication

Operation and Information System Management

Filters

Exam 11: Managing Employee Diversity

Stereotypes of older workers in the United States include

Because people are attracted to others they believe are similar to themselves, there is a natural tendency for organizations to

A challenge presented to HR managers and companies by diversity programs is that

To learn to work with a diverse workforce, individual employees should

What are some of the unique challenges of women in the workforce?

Apprenticeship programs have been a successful strategy for improving the management of diversity.

A diverse team minimizes

What is the role of top management in improving the management of diversity?

Homosexuals are

The opinion that "U.S. managers are more able to adapt to other cultures and environments than managers from other countries" has been attributed to the fact that

Lower-level managers and employees are likely to take diversity seriously if senior executives are

Stereotyping

Announcing a diversity program without corporate support

While the U.S. census data reported almost 28 million people are of Hispanic origin, the actual number is believed to be closer to

According to one report, a new wave of race discrimination cases focuses on African Americans who feel they are being passed over for

Diversity is an important source of innovation that helps fuel creativity and improve a firm's competitive position in the marketplace.

Studies indicate that most foreign-born immigrants

A belief among majority-group employees that their way of doing things, their values and their norms are inherently superior to those of other groups is referred to as

It is difficult for women to move beyond a certain level in the hierarchy due to

What are the advantages of employee diversity?

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Leadership in Management

Managing Teams

Managing Communication

Operation and Information System Management

Filters