Question 1

Which of the following is a potential benefit of diversity?

Accepted Answer

A)  Better market access 
B)  Greater creativity 
C)  Improved team performance 
D)  all of the above 
A)  Better market access 
B)  Greater creativity 
C)  Improved team performance 
D)  all of the above

Question 2

How does diversity impact team performance?

Accepted Answer

A diverse group may be able to find bett

Question 3

One of the sectors of the economy dominated by undocumented workers is

Accepted Answer

A)  financial services. 
B)  nonprofits. 
C)  government. 
D)  agriculture. 
A)  financial services. 
B)  nonprofits. 
C)  government. 
D)  agriculture.

Question 4

A diversity program

Accepted Answer

A)  is a political solution to societal ills. 
B)  is another name for affirmative action. 
C)  recognizes an organization's need to employ women and minorities in order to succeed. 
D)  is a government-mandated program. 
A)  is a political solution to societal ills. 
B)  is another name for affirmative action. 
C)  recognizes an organization's need to employ women and minorities in order to succeed. 
D)  is a government-mandated program.

Question 5

The U.S. workforce

Accepted Answer

A)  is growing older each year. 
B)  holds negative stereotypes of older workers as being inflexible. 
C)  between 50 and 65 is increasing at twice the rate of the overall population. 
D)  all of the above 
A)  is growing older each year. 
B)  holds negative stereotypes of older workers as being inflexible. 
C)  between 50 and 65 is increasing at twice the rate of the overall population. 
D)  all of the above

Question 6

Diversity may lead to a fragmented workforce with little cohesion and even a lack of commonality around organizational values and goals.

Accepted Answer

A) True 
 B)False

Question 7

The odds of miscommunication and conflict are increased with

Accepted Answer

A)  the glass ceiling. 
B)  different communication styles of men and women. 
C)  diversity audits. 
D)  age. 
A)  the glass ceiling. 
B)  different communication styles of men and women. 
C)  diversity audits. 
D)  age.

Question 8

A diverse team may be able to find better solutions because of

Accepted Answer

A)  the homogeneity of personality types. 
B)  similar mindset. 
C)  divergent thinking processes. 
D)  similarity in conceptualizing problems. 
A)  the homogeneity of personality types. 
B)  similar mindset. 
C)  divergent thinking processes. 
D)  similarity in conceptualizing problems.

Question 9

What are the potential problems with increasing employee diversity?

Accepted Answer

The potential problems when there is inc

Question 10

Motorola's phones with a zoom function to bump up the font size on the screen and internal speakers that can be connected to hearing aids were intended to target ________ consumers.

Accepted Answer

A)  female 
B)  aging 
C)  disabled 
D)  minority 
A)  female 
B)  aging 
C)  disabled 
D)  minority

Question 11

The differences between diverse groups are smaller than the differences within groups.

Accepted Answer

A) True 
 B)False

Question 12

Contrary to popular belief, the typical cost of an accommodation for a disabled employee is

Accepted Answer

A)  $100. 
B)  $500. 
C)  $1,000. 
D)  $5,000. 
A)  $100. 
B)  $500. 
C)  $1,000. 
D)  $5,000.

Question 13

Discuss immigration in the United States and Western Europe.

Accepted Answer

At least 10 percent of Americans are for

Question 14

The term Hispanic

Accepted Answer

A)  encompasses a wide variety of groups. 
B)  includes American Indians of the Southwest. 
C)  includes immigrants from Spain, Mexico, Guatemala, and Cuba. 
D)  all of the above 
A)  encompasses a wide variety of groups. 
B)  includes American Indians of the Southwest. 
C)  includes immigrants from Spain, Mexico, Guatemala, and Cuba. 
D)  all of the above

Question 15

A promising development in increasing the employment rate of Americans with disabilities is

Accepted Answer

A)  federal legislation. 
B)  telecommuting. 
C)  training. 
D)  changing perceptions. 
A)  federal legislation. 
B)  telecommuting. 
C)  training. 
D)  changing perceptions.

Question 16

According to Deborah Tannen, men tend

Accepted Answer

A)  to be judged by how they look and dress. 
B)  to engage in report talk. 
C)  to be indirect when making requests. 
D)  to ask questions to understand something. 
A)  to be judged by how they look and dress. 
B)  to engage in report talk. 
C)  to be indirect when making requests. 
D)  to ask questions to understand something.

Question 17

The caution in creating diversity support groups is to ensure they do not become

Accepted Answer

A)  too large. 
B)  self-contained units. 
C)  a requirement. 
D)  too nurturing. 
A)  too large. 
B)  self-contained units. 
C)  a requirement. 
D)  too nurturing.

Question 18

In recent years, religious tolerance has been most severely tested in

Accepted Answer

A)  Europe. 
B)  the United States. 
C)  Asia. 
D)  South America. 
A)  Europe. 
B)  the United States. 
C)  Asia. 
D)  South America.

Question 19

When First Community Bank Boston presents seminars to diverse communities and provides an 800 line for people who do not speak English well, they are attempting to reap which benefit of diversity?

Accepted Answer

A)  Better market access 
B)  Greater creativity 
C)  Improved team performance 
D)  Global competitiveness 
A)  Better market access 
B)  Greater creativity 
C)  Improved team performance 
D)  Global competitiveness

Question 20

The prevalent thinking today is that

Accepted Answer

A)  organizations must make everyone fit a common corporate mold. 
B)  organizations should support, nurture, and utilize people's differences in a way that respects employees' unique perspectives and promotes a shared vision. 
C)  employees have a single identity. 
D)  all of the above 
A)  organizations must make everyone fit a common corporate mold. 
B)  organizations should support, nurture, and utilize people's differences in a way that respects employees' unique perspectives and promotes a shared vision. 
C)  employees have a single identity. 
D)  all of the above

Which of the following is a potential benefit of diversity?

How does diversity impact team performance?

One of the sectors of the economy dominated by undocumented workers is

A diversity program

The U.S. workforce

Diversity may lead to a fragmented workforce with little cohesion and even a lack of commonality around organizational values and goals.

The odds of miscommunication and conflict are increased with

A diverse team may be able to find better solutions because of

What are the potential problems with increasing employee diversity?

Motorola's phones with a zoom function to bump up the font size on the screen and internal speakers that can be connected to hearing aids were intended to target ________ consumers.

The differences between diverse groups are smaller than the differences within groups.

Contrary to popular belief, the typical cost of an accommodation for a disabled employee is

Discuss immigration in the United States and Western Europe.

The term Hispanic

A promising development in increasing the employment rate of Americans with disabilities is

According to Deborah Tannen, men tend

The caution in creating diversity support groups is to ensure they do not become

In recent years, religious tolerance has been most severely tested in

When First Community Bank Boston presents seminars to diverse communities and provides an 800 line for people who do not speak English well, they are attempting to reap which benefit of diversity?

The prevalent thinking today is that

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Leadership in Management

Managing Teams

Managing Communication

Operation and Information System Management

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Exam 11: Managing Employee Diversity

Which of the following is a potential benefit of diversity?

How does diversity impact team performance?

One of the sectors of the economy dominated by undocumented workers is

A diversity program

The U.S. workforce

Diversity may lead to a fragmented workforce with little cohesion and even a lack of commonality around organizational values and goals.

The odds of miscommunication and conflict are increased with

A diverse team may be able to find better solutions because of

What are the potential problems with increasing employee diversity?

Motorola's phones with a zoom function to bump up the font size on the screen and internal speakers that can be connected to hearing aids were intended to target ________ consumers.

The differences between diverse groups are smaller than the differences within groups.

Contrary to popular belief, the typical cost of an accommodation for a disabled employee is

Discuss immigration in the United States and Western Europe.

The term Hispanic

A promising development in increasing the employment rate of Americans with disabilities is

According to Deborah Tannen, men tend

The caution in creating diversity support groups is to ensure they do not become

In recent years, religious tolerance has been most severely tested in

When First Community Bank Boston presents seminars to diverse communities and provides an 800 line for people who do not speak English well, they are attempting to reap which benefit of diversity?

The prevalent thinking today is that

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Leadership in Management

Managing Teams

Managing Communication

Operation and Information System Management

Filters