Question 1

A common approach companies use to avoid conflicts of interest in gift giving is to have a gift policy that

Accepted Answer

A)  lists acceptable gifts. 
B)  limits the dollar value to a modest amount. 
C)  lists acceptable companies from whom to accept gifts. 
D)  requires gifts be donated to charities. 
A)  lists acceptable gifts. 
B)  limits the dollar value to a modest amount. 
C)  lists acceptable companies from whom to accept gifts. 
D)  requires gifts be donated to charities. B

Question 2

A code of ethics in an organization

Accepted Answer

A)  guarantees employees will act in an ethical manner. 
B)  describes what is legal and illegal. 
C)  eliminates ethical dilemmas. 
D)  can create consensus regarding ethical principles. 
A)  guarantees employees will act in an ethical manner. 
B)  describes what is legal and illegal. 
C)  eliminates ethical dilemmas. 
D)  can create consensus regarding ethical principles. D

Question 3

An example of an ethical structure is

Accepted Answer

A)  a whistleblower policy. 
B)  an ethics officer. 
C)  a corporate credo. 
D)  a values statement. 
A)  a whistleblower policy. 
B)  an ethics officer. 
C)  a corporate credo. 
D)  a values statement. B

Question 4

Research indicates that social responsibility

Accepted Answer

A)  is related to higher financial performance. 
B)  requires a narrow focus on producing goods and services for profit only. 
C)  does not include caring for the natural environment. 
D)  does not impact the company's ability to recruit better quality job applicants. 
A)  is related to higher financial performance. 
B)  requires a narrow focus on producing goods and services for profit only. 
C)  does not include caring for the natural environment. 
D)  does not impact the company's ability to recruit better quality job applicants.

Question 5

How can managers influence the ethical behavior of employees in their units?

Accepted Answer

A)  Share useful information. 
B)  Keep confidences. 
C)  Respect employees. 
D)  all of the above 
A)  Share useful information. 
B)  Keep confidences. 
C)  Respect employees. 
D)  all of the above

Question 6

A formal statement of ethics and values that is designed to guide employee conduct in a variety of business situations is

Accepted Answer

A)  a corporate credo. 
B)  a code of ethics. 
C)  an ethical policy statement. 
D)  a values statement. 
A)  a corporate credo. 
B)  a code of ethics. 
C)  an ethical policy statement. 
D)  a values statement.

Question 7

When McDonald's opposes an increase in the minimum wage, which stakeholder group are they trying to influence?

Accepted Answer

A)  Employees 
B)  Government 
C)  Community 
D)  Social activist groups 
A)  Employees 
B)  Government 
C)  Community 
D)  Social activist groups

Question 8

Economist Milton Friedman argues that management should

Accepted Answer

A)  focus only on financial returns. 
B)  focus only on corporate social responsibility. 
C)  focus both on financial and social responsibilities. 
D)  add social costs only if the company is making a profit. 
A)  focus only on financial returns. 
B)  focus only on corporate social responsibility. 
C)  focus both on financial and social responsibilities. 
D)  add social costs only if the company is making a profit.

Question 9

The laws and ethics related to giving gifts in cultures outside the United States are

Accepted Answer

A)  highly diverse. 
B)  significantly more rigid across all cultures. 
C)  significantly more loose across all cultures. 
D)  generally the same as the United States. 
A)  highly diverse. 
B)  significantly more rigid across all cultures. 
C)  significantly more loose across all cultures. 
D)  generally the same as the United States.

Question 10

Describe the four general approaches to dealing with stakeholders.

Accepted Answer

The four general approaches to dealing w

Question 11

The individualism approach to ethics reflects a ________ concern for individuals and a ________ degree of economic freedom.

Accepted Answer

A)  high; low 
B)  low; high 
C)  high; high 
D)  low; low 
A)  high; low 
B)  low; high 
C)  high; high 
D)  low; low

Question 12

Which of the following is not considered a stakeholder?

Accepted Answer

A)  Employees 
B)  Customers 
C)  Shareholders 
D)  Economy 
A)  Employees 
B)  Customers 
C)  Shareholders 
D)  Economy

Question 13

When Colgate-Palmolive adopted a failing junior high school in Harlem and contributed funds and personnel to renovate and restructure the school, they were using which approach to dealing with stakeholders?

Accepted Answer

A)  Confrontation strategy 
B)  Damage control strategy 
C)  Accommodation strategy 
D)  Proactive strategy 
A)  Confrontation strategy 
B)  Damage control strategy 
C)  Accommodation strategy 
D)  Proactive strategy

Question 14

Social responsibility ultimately leads to improved odds of long-term survival for the organization.

Accepted Answer

A) True 
 B)False

Question 15

When Ben & Jerry's Ice Cream company profits declined and the stock price decreased, the company

Accepted Answer

A)  stopped its commitment to social responsibility. 
B)  continued its socially responsible style. 
C)  restructured to boost profits. 
D)  laid off hundreds of workers. 
A)  stopped its commitment to social responsibility. 
B)  continued its socially responsible style. 
C)  restructured to boost profits. 
D)  laid off hundreds of workers.

Question 16

Describe the key features that should be included in a whistleblower policy.

Accepted Answer

Whistleblower policies should include th

Question 17

On the 2009 Corruption Perceptions Index, the United States scored

Accepted Answer

A)  in the bottom 10%. 
B)  as the most ethical nation. 
C)  19th out of 180. 
D)  as the least ethical nation. 
A)  in the bottom 10%. 
B)  as the most ethical nation. 
C)  19th out of 180. 
D)  as the least ethical nation.

Question 18

Which approach to ethical decision making is referred to as the "calculus of pain"?

Accepted Answer

A)  Utilitarianism 
B)  Justice approach 
C)  Individualism 
D)  Rights approach 
A)  Utilitarianism 
B)  Justice approach 
C)  Individualism 
D)  Rights approach

Question 19

Which of the following is not a test of ethical decisions?

Accepted Answer

A)  The good neighbor test 
B)  Personal gain test 
C)  Front-page test 
D)  Golden-rule test 
A)  The good neighbor test 
B)  Personal gain test 
C)  Front-page test 
D)  Golden-rule test

Question 20

Which would you recommend to a team looking for ways to improve their ethical climate?

Accepted Answer

A)  Require that all team members learn the code of ethical conduct. 
B)  Recognize and reward ethical behavior in team members. 
C)  Ensure that unethical behavior is not tolerated by the team. 
D)  all of the above 
A)  Require that all team members learn the code of ethical conduct. 
B)  Recognize and reward ethical behavior in team members. 
C)  Ensure that unethical behavior is not tolerated by the team. 
D)  all of the above

A common approach companies use to avoid conflicts of interest in gift giving is to have a gift policy that

A code of ethics in an organization

An example of an ethical structure is

Research indicates that social responsibility

How can managers influence the ethical behavior of employees in their units?

A formal statement of ethics and values that is designed to guide employee conduct in a variety of business situations is

When McDonald's opposes an increase in the minimum wage, which stakeholder group are they trying to influence?

Economist Milton Friedman argues that management should

The laws and ethics related to giving gifts in cultures outside the United States are

Describe the four general approaches to dealing with stakeholders.

The individualism approach to ethics reflects a concern for individuals and a degree of economic freedom.

Which of the following is not considered a stakeholder?

When Colgate-Palmolive adopted a failing junior high school in Harlem and contributed funds and personnel to renovate and restructure the school, they were using which approach to dealing with stakeholders?

Social responsibility ultimately leads to improved odds of long-term survival for the organization.

When Ben & Jerry's Ice Cream company profits declined and the stock price decreased, the company

Describe the key features that should be included in a whistleblower policy.

On the 2009 Corruption Perceptions Index, the United States scored

Which approach to ethical decision making is referred to as the "calculus of pain"?

Which of the following is not a test of ethical decisions?

Which would you recommend to a team looking for ways to improve their ethical climate?

Management and Its Evolution

The Culture of Management

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Teams

Managing Communication

Operation and Information System Management

Filters

Exam 3: Managing Social Responsibility and Ethics

A common approach companies use to avoid conflicts of interest in gift giving is to have a gift policy that

A code of ethics in an organization

An example of an ethical structure is

Research indicates that social responsibility

How can managers influence the ethical behavior of employees in their units?

A formal statement of ethics and values that is designed to guide employee conduct in a variety of business situations is

When McDonald's opposes an increase in the minimum wage, which stakeholder group are they trying to influence?

Economist Milton Friedman argues that management should

The laws and ethics related to giving gifts in cultures outside the United States are

Describe the four general approaches to dealing with stakeholders.

The individualism approach to ethics reflects a ________ concern for individuals and a ________ degree of economic freedom.

Which of the following is not considered a stakeholder?

When Colgate-Palmolive adopted a failing junior high school in Harlem and contributed funds and personnel to renovate and restructure the school, they were using which approach to dealing with stakeholders?

Social responsibility ultimately leads to improved odds of long-term survival for the organization.

When Ben & Jerry's Ice Cream company profits declined and the stock price decreased, the company

Describe the key features that should be included in a whistleblower policy.

On the 2009 Corruption Perceptions Index, the United States scored

Which approach to ethical decision making is referred to as the "calculus of pain"?

Which of the following is not a test of ethical decisions?

Which would you recommend to a team looking for ways to improve their ethical climate?

Management and Its Evolution

The Culture of Management

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Teams

Managing Communication

Operation and Information System Management

Filters

The individualism approach to ethics reflects a concern for individuals and a degree of economic freedom.