Question 1

The perception that Asian Americans are already successful paradoxically makes some managers insensitive to their needs and problems.

Accepted Answer

A) True 
 B)False  True

Question 2

What are the myth and the reality of the "American melting pot"?

Accepted Answer

Throughout successive generations, many ethnic barriers eroded, and the diverse European groups entered the mainstream.This created the myth of the "American melting pot," a belief that the United States was a country of immigrants and that diverse groups would assimilate and blend into the American culture over time.However, in reality, many ethnic and racial groups retained their identities, but did not express them at work to keep their jobs and get ahead.This included Americanized names, perfecting their English and entering the mainstream as quickly as possible.

Question 3

Discuss the stereotypes and reality of older workers.

Accepted Answer

Negative stereotypes of older workers include being inflexible, resistant to learning new skills, and coasting until retirement.Contrary to stereotypes, older workers function as well as they did 20 or 30 years earlier.They also have more wisdom and seasoned judgment.The input of older workers in the United States is often not accorded the consideration it deserves.Another serious problem of older workers is the rising cost of health insurance and the increasing reluctance of firms to provide any sort of job-based coverage.

Question 4

The term invisible minority is used to describe

Accepted Answer

A)  homosexuals. 
B)  people with disabilities. 
C)  Hispanics. 
D)  Asian Americans. 
A)  homosexuals. 
B)  people with disabilities. 
C)  Hispanics. 
D)  Asian Americans.

Question 5

The informal relationships that exist among managers and executives in which important communication occurs is known as

Accepted Answer

A)  senior mentoring. 
B)  the "old boys' network." 
C)  a business network. 
D)  the glass ceiling. 
A)  senior mentoring. 
B)  the "old boys' network." 
C)  a business network. 
D)  the glass ceiling.

Question 6

Which group of Americans has suffered the most blatant forms of discrimination?

Accepted Answer

A)  Disabled Americans 
B)  Foreign-born Americans 
C)  African Americans 
D)  Homosexuals 
A)  Disabled Americans 
B)  Foreign-born Americans 
C)  African Americans 
D)  Homosexuals

Question 7

The homogeneous organizational culture that results from turnover of dissimilar employees is referred to as a(n)

Accepted Answer

A)  segmented communication channel. 
B)  glass ceiling. 
C)  monoculture. 
D)  ethnocentric culture. 
A)  segmented communication channel. 
B)  glass ceiling. 
C)  monoculture. 
D)  ethnocentric culture.

Question 8

Which of the following is an example of gender differences in communication as presented by Deborah Tannen?

Accepted Answer

A)  People tend to judge men for what they say and do while women are often judged by how they look and dress. 
B)  Men tend to engage in rapport talk while women engage in report talk. 
C)  Women tend to be direct when making requests and males tend to be more indirect. 
D)  Men have a greater information focus while women have more of an image focus. 
A)  People tend to judge men for what they say and do while women are often judged by how they look and dress. 
B)  Men tend to engage in rapport talk while women engage in report talk. 
C)  Women tend to be direct when making requests and males tend to be more indirect. 
D)  Men have a greater information focus while women have more of an image focus.

Question 9

Policies concerning tolerance for religious diversity cover

Accepted Answer

A)  permissible garments at work. 
B)  the display of religious symbols on company premises. 
C)  religious holidays. 
D)  all of the above 
A)  permissible garments at work. 
B)  the display of religious symbols on company premises. 
C)  religious holidays. 
D)  all of the above

Question 10

Accountability tools used by companies to ensure the implementation of diversity strategies include all of the following except

Accepted Answer

A)  360-degree feedback. 
B)  employee surveys. 
C)  diversity training. 
D)  self-evaluations. 
A)  360-degree feedback. 
B)  employee surveys. 
C)  diversity training. 
D)  self-evaluations.

Question 11

Developmental activities to improve diversity management include

Accepted Answer

A)  diversity learning labs. 
B)  apprenticeships. 
C)  senior mentoring. 
D)  all of the above 
A)  diversity learning labs. 
B)  apprenticeships. 
C)  senior mentoring. 
D)  all of the above

Question 12

People designated as Asian Americans include people of

Accepted Answer

A)  Chinese, Japanese, and Korean descent. 
B)  Japanese, Korean, and Indian descent. 
C)  Japanese, Chinese, Korean, Indian, and Pakistani descent. 
D)  Indian and Pakistani descent. 
A)  Chinese, Japanese, and Korean descent. 
B)  Japanese, Korean, and Indian descent. 
C)  Japanese, Chinese, Korean, Indian, and Pakistani descent. 
D)  Indian and Pakistani descent.

Question 13

Which of the following is not true concerning affirmative action?

Accepted Answer

A)  Affirmative action is the same thing as employee diversity. 
B)  Affirmative action may lead to reverse discrimination. 
C)  It would be difficult to prove what the real effect of affirmative action has been. 
D)  Affirmative action aims to accomplish the goals of fair employment by urging employers to make a conscious effort to hire members of protected classes. 
A)  Affirmative action is the same thing as employee diversity. 
B)  Affirmative action may lead to reverse discrimination. 
C)  It would be difficult to prove what the real effect of affirmative action has been. 
D)  Affirmative action aims to accomplish the goals of fair employment by urging employers to make a conscious effort to hire members of protected classes.

Question 14

The terrorist attack of September 11, 2001, has led to complaints of discrimination by

Accepted Answer

A)  undocumented workers. 
B)  Arab Americans. 
C)  immigrants. 
D)  people with disabilities. 
A)  undocumented workers. 
B)  Arab Americans. 
C)  immigrants. 
D)  people with disabilities.

Question 15

Women face sexual harassment at work far more often than men.

Accepted Answer

A) True 
 B)False

Question 16

What are some options available to organizations to help employees handle family and career simultaneously?

Accepted Answer

Some of the options available to organiz

Question 17

Today the prevalent thinking is to make everyone fit a corporate mold.

Accepted Answer

A) True 
 B)False

Question 18

There are at least ________ million workers in the United States illegally or without immigration papers.

Accepted Answer

A)  2 
B)  6 
C)  11 
D)  17 
A)  2 
B)  6 
C)  11 
D)  17

Question 19

Which of the following statements concerning the U.S. workforce is true?

Accepted Answer

A)  American-born white males constitute only 15% of the new entrants to the workforce. 
B)  Women now represent about half of the workforce. 
C)  The Hispanic community in the United States is increasing by 1.7 million a year. 
D)  all of the above 
A)  American-born white males constitute only 15% of the new entrants to the workforce. 
B)  Women now represent about half of the workforce. 
C)  The Hispanic community in the United States is increasing by 1.7 million a year. 
D)  all of the above

Question 20

Employer diversity objectives should be key components of corporate mission statements and company strategies.

Accepted Answer

A) True 
 B)False

The perception that Asian Americans are already successful paradoxically makes some managers insensitive to their needs and problems.

What are the myth and the reality of the "American melting pot"?

Discuss the stereotypes and reality of older workers.

The term invisible minority is used to describe

The informal relationships that exist among managers and executives in which important communication occurs is known as

Which group of Americans has suffered the most blatant forms of discrimination?

The homogeneous organizational culture that results from turnover of dissimilar employees is referred to as a(n)

Which of the following is an example of gender differences in communication as presented by Deborah Tannen?

Policies concerning tolerance for religious diversity cover

Accountability tools used by companies to ensure the implementation of diversity strategies include all of the following except

Developmental activities to improve diversity management include

People designated as Asian Americans include people of

Which of the following is not true concerning affirmative action?

The terrorist attack of September 11, 2001, has led to complaints of discrimination by

Women face sexual harassment at work far more often than men.

What are some options available to organizations to help employees handle family and career simultaneously?

Today the prevalent thinking is to make everyone fit a corporate mold.

There are at least ________ million workers in the United States illegally or without immigration papers.

Which of the following statements concerning the U.S. workforce is true?

Employer diversity objectives should be key components of corporate mission statements and company strategies.

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Leadership in Management

Managing Teams

Managing Communication

Operation and Information System Management

Filters

Exam 11: Managing Employee Diversity

The perception that Asian Americans are already successful paradoxically makes some managers insensitive to their needs and problems.

What are the myth and the reality of the "American melting pot"?

Discuss the stereotypes and reality of older workers.

The term invisible minority is used to describe

The informal relationships that exist among managers and executives in which important communication occurs is known as

Which group of Americans has suffered the most blatant forms of discrimination?

The homogeneous organizational culture that results from turnover of dissimilar employees is referred to as a(n)

Which of the following is an example of gender differences in communication as presented by Deborah Tannen?

Policies concerning tolerance for religious diversity cover

Accountability tools used by companies to ensure the implementation of diversity strategies include all of the following except

Developmental activities to improve diversity management include

People designated as Asian Americans include people of

Which of the following is not true concerning affirmative action?

The terrorist attack of September 11, 2001, has led to complaints of discrimination by

Women face sexual harassment at work far more often than men.

What are some options available to organizations to help employees handle family and career simultaneously?

Today the prevalent thinking is to make everyone fit a corporate mold.

There are at least ________ million workers in the United States illegally or without immigration papers.

Which of the following statements concerning the U.S. workforce is true?

Employer diversity objectives should be key components of corporate mission statements and company strategies.

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Leadership in Management

Managing Teams

Managing Communication

Operation and Information System Management

Filters