Exam 10: Human Resource Management

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The human resource department plays a crucial role by monitoring the legal environment and developing internal systems to respond to the changes. Most of the work-related legislation addresses

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B

How has workforce diversity impacted the human resource department?

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The U.S.workforce is rapidly becoming more diverse.Employees and managers need to work effectively with people who are different from them.The HR department is responsible for facilitating this process.Some HR departments may even hire a diversity manager.

The development of a vision about where the company wants to be and how it can use human resources to get there is referred to as

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C

The first step in HRP is

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If labor demand exceeds supply, the firm may invest in training workers, promoting from within, and actively recruiting employees to meet projected needs.

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A forced distribution requires managers to

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When is on-the job training recommended?

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The most important consideration in the evaluation of training is

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When firms use realistic job previews, the likely result is a decrease in recruitment effectiveness since the negative aspects of the job are revealed.

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Which of the following programs is not used in the direction phase of career development?

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The HR department is responsible for facilitating the process of helping employees and managers to work effectively with people who are different from them.

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If multiple interviewers reach entirely different conclusions about each job applicant, the method does not demonstrate

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How can an employer defend against allegations of adverse impact?

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What is sexual harassment? Provide examples of the two types.

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When Ford executives' bonuses were tied to improving customer satisfaction more quickly than its rivals in the industry, based on consumer surveys and other data, they were practicing

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Which of the following is not an objective of performance appraisals?

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Effectiveness of training may be measured in monetary terms or nonmonetary terms.

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Which of the following is not considered a protected class under discrimination legislation?

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Which of the following is not a defense that an employer can use once a plaintiff has established a prima facie case of discrimination?

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Job evaluation can address

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