Question 1

Lewin's three-stage model of organizational change is most effective with which type of change?

Accepted Answer

A)  Unplanned 
B)  Planned 
C)  Dynamic 
D)  Environmental 
A)  Unplanned 
B)  Planned 
C)  Dynamic 
D)  Environmental B

Question 2

Which of the following can be a liability for a strong culture?

Accepted Answer

A)  If it presents a barrier to adaptation in a rapidly changing environment 
B)  If it makes some groups of employees feel unwelcome 
C)  If it makes it difficult for the firm to work cooperatively with other firms 
D)  all of the above 
A)  If it presents a barrier to adaptation in a rapidly changing environment 
B)  If it makes some groups of employees feel unwelcome 
C)  If it makes it difficult for the firm to work cooperatively with other firms 
D)  all of the above D

Question 3

Which of the following is not one of the three stages of socialization?

Accepted Answer

A)  Prearrival 
B)  Metamorphosis 
C)  Orientation 
D)  Encounter 
A)  Prearrival 
B)  Metamorphosis 
C)  Orientation 
D)  Encounter C

Question 4

Mark is a risk taker who enjoys being a free agent rather than committing to one employer. Which type of organizational culture is the best fit for him?

Accepted Answer

A)  Baseball team culture 
B)  Club team culture 
C)  Academy team culture 
D)  Fortress team culture 
A)  Baseball team culture 
B)  Club team culture 
C)  Academy team culture 
D)  Fortress team culture

Question 5

Some strong organizational cultures are not supportive of change, but rather value tradition.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following best describes how the company location as a level of culture impacts a company?

Accepted Answer

A)  The Walt Disney Company has a strong culture based on fun and creativity. 
B)  The Dilbert cartoons depicting the culture based on the culture in high tech companies. 
C)  Leaders in the highly collectivist culture in Japan encourage employees to collaborate rather than compete. 
D)  Walmart's focus is on low prices. 
A)  The Walt Disney Company has a strong culture based on fun and creativity. 
B)  The Dilbert cartoons depicting the culture based on the culture in high tech companies. 
C)  Leaders in the highly collectivist culture in Japan encourage employees to collaborate rather than compete. 
D)  Walmart's focus is on low prices.

Question 7

The most obvious aspect of culture includes the espoused values.

Accepted Answer

A) True 
 B)False

Question 8

When Sam begins to compare his expectations about his firm's culture with reality, which stage of socialization is he in?

Accepted Answer

A)  Prearrival 
B)  Metamorphosis 
C)  Orientation 
D)  Encounter 
A)  Prearrival 
B)  Metamorphosis 
C)  Orientation 
D)  Encounter

Question 9

Culture can be reinforced and maintained by

Accepted Answer

A)  being deliberately imposed by management. 
B)  only conscious processes. 
C)  cultural symbols, but not rituals. 
D)  rituals, but not cultural symbols. 
A)  being deliberately imposed by management. 
B)  only conscious processes. 
C)  cultural symbols, but not rituals. 
D)  rituals, but not cultural symbols.

Question 10

Which of the following communicate company values and culture?

Accepted Answer

A)  Performance appraisals 
B)  Budgets 
C)  New plans 
D)  all of the above 
A)  Performance appraisals 
B)  Budgets 
C)  New plans 
D)  all of the above

Question 11

Describe the baseball team, club, academy, and fortress cultures. Discuss what type of employee would be the best fit for each.

Accepted Answer

A baseball team culture is present in an

Question 12

Which of the following does not represent an environmental force for change?

Accepted Answer

A)  Technology 
B)  Market forces 
C)  Change in CEO 
D)  Social trends 
A)  Technology 
B)  Market forces 
C)  Change in CEO 
D)  Social trends

Question 13

Which of the following is true of the dark side of organizational culture?

Accepted Answer

A)  A firmly entrenched set of cultural values may cause employees to resist any change. 
B)  A strong culture may cause new employees to feel like outsiders. 
C)  Organizational leaders must continually assess the nature of their culture to avoid problems. 
D)  all of the above 
A)  A firmly entrenched set of cultural values may cause employees to resist any change. 
B)  A strong culture may cause new employees to feel like outsiders. 
C)  Organizational leaders must continually assess the nature of their culture to avoid problems. 
D)  all of the above

Question 14

Organizational culture

Accepted Answer

A)  can induce employees to behave in a particular way without close supervision. 
B)  is conveyed most effectively in a formal process. 
C)  ensures everyone fits into the organization. 
D)  ensures individual values are aligned with corporate values. 
A)  can induce employees to behave in a particular way without close supervision. 
B)  is conveyed most effectively in a formal process. 
C)  ensures everyone fits into the organization. 
D)  ensures individual values are aligned with corporate values.

Question 15

The two perspectives of organizational change are

Accepted Answer

A)  unplanned change and external environmental jolts. 
B)  planned and unplanned changes. 
C)  planned and market changes. 
D)  economic downturns and planned change. 
A)  unplanned change and external environmental jolts. 
B)  planned and unplanned changes. 
C)  planned and market changes. 
D)  economic downturns and planned change.

Question 16

Which of the following is not an aspect of an organization's culture?

Accepted Answer

A)  Visible culture 
B)  Espoused values 
C)  Core values 
D)  Organizational personality 
A)  Visible culture 
B)  Espoused values 
C)  Core values 
D)  Organizational personality

Question 17

To the extent that organizational culture increases trust among employees, it reduces the need for

Accepted Answer

A)  a code of ethics. 
B)  a performance appraisal system. 
C)  written documentation and monitoring of organizational members. 
D)  a disciplinary process. 
A)  a code of ethics. 
B)  a performance appraisal system. 
C)  written documentation and monitoring of organizational members. 
D)  a disciplinary process.

Question 18

A strong culture always provides a competitive advantage.

Accepted Answer

A) True 
 B)False

Question 19

Which type of culture is fast-paced, competitive and high risk and is typically found in rapidly changing environments with short product cycles?

Accepted Answer

A)  Baseball team culture 
B)  Club team culture 
C)  Academy team culture 
D)  Fortress team culture 
A)  Baseball team culture 
B)  Club team culture 
C)  Academy team culture 
D)  Fortress team culture

Question 20

The president of Nashville's Centennial Medical Center removed the door to his office and hung it from the lobby ceiling to convey an open-door policy. This is an example of

Accepted Answer

A)  cultural symbols. 
B)  company rituals. 
C)  company ceremonies. 
D)  company stories. 
A)  cultural symbols. 
B)  company rituals. 
C)  company ceremonies. 
D)  company stories.

Lewin's three-stage model of organizational change is most effective with which type of change?

Which of the following can be a liability for a strong culture?

Which of the following is not one of the three stages of socialization?

Mark is a risk taker who enjoys being a free agent rather than committing to one employer. Which type of organizational culture is the best fit for him?

Some strong organizational cultures are not supportive of change, but rather value tradition.

Which of the following best describes how the company location as a level of culture impacts a company?

The most obvious aspect of culture includes the espoused values.

When Sam begins to compare his expectations about his firm's culture with reality, which stage of socialization is he in?

Culture can be reinforced and maintained by

Which of the following communicate company values and culture?

Describe the baseball team, club, academy, and fortress cultures. Discuss what type of employee would be the best fit for each.

Which of the following does not represent an environmental force for change?

Which of the following is true of the dark side of organizational culture?

Organizational culture

The two perspectives of organizational change are

Which of the following is not an aspect of an organization's culture?

To the extent that organizational culture increases trust among employees, it reduces the need for

A strong culture always provides a competitive advantage.

Which type of culture is fast-paced, competitive and high risk and is typically found in rapidly changing environments with short product cycles?

The president of Nashville's Centennial Medical Center removed the door to his office and hung it from the lobby ceiling to convey an open-door policy. This is an example of

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Teams

Managing Communication

Operation and Information System Management

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Exam 4: Managing Organizational Culture and Change

Lewin's three-stage model of organizational change is most effective with which type of change?

Which of the following can be a liability for a strong culture?

Which of the following is not one of the three stages of socialization?

Mark is a risk taker who enjoys being a free agent rather than committing to one employer. Which type of organizational culture is the best fit for him?

Some strong organizational cultures are not supportive of change, but rather value tradition.

Which of the following best describes how the company location as a level of culture impacts a company?

The most obvious aspect of culture includes the espoused values.

When Sam begins to compare his expectations about his firm's culture with reality, which stage of socialization is he in?

Culture can be reinforced and maintained by

Which of the following communicate company values and culture?

Describe the baseball team, club, academy, and fortress cultures. Discuss what type of employee would be the best fit for each.

Which of the following does not represent an environmental force for change?

Which of the following is true of the dark side of organizational culture?

Organizational culture

The two perspectives of organizational change are

Which of the following is not an aspect of an organization's culture?

To the extent that organizational culture increases trust among employees, it reduces the need for

A strong culture always provides a competitive advantage.

Which type of culture is fast-paced, competitive and high risk and is typically found in rapidly changing environments with short product cycles?

The president of Nashville's Centennial Medical Center removed the door to his office and hung it from the lobby ceiling to convey an open-door policy. This is an example of

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Teams

Managing Communication

Operation and Information System Management

Filters