Question 1

Describe force-field analysis and explain how change is implemented.

Accepted Answer

Force-field analysis states that two set

Question 2

Key functions performed by organizational culture include all of the following except

Accepted Answer

A)  employee self-management. 
B)  diversity management. 
C)  stability. 
D)  employee socialization. 
A)  employee self-management. 
B)  diversity management. 
C)  stability. 
D)  employee socialization.

Question 3

Discuss Lewin's three-step model of organizational change.

Accepted Answer

Kurt Lewin developed the three-step mode

Question 4

When people in an organization do not need close supervision or other formal control mechanisms to get them to embrace the culture, it is most likely which type of culture?

Accepted Answer

A)  Heterogeneous 
B)  Uniform 
C)  Strong 
D)  Weak 
A)  Heterogeneous 
B)  Uniform 
C)  Strong 
D)  Weak

Question 5

Studies have indicated that organizational culture can be an even more important determinant of worker commitment and loyalty than pay.

Accepted Answer

A) True 
 B)False

Question 6

What are Shelley Bird's suggestions for managing change?

Accepted Answer

The six key lessons suggested by Bird fo

Question 7

The aspect of corporate culture that can be perceived from the way managers explain and justify their actions and decisions is

Accepted Answer

A)  espoused values. 
B)  visible culture. 
C)  perceived values. 
D)  core values. 
A)  espoused values. 
B)  visible culture. 
C)  perceived values. 
D)  core values.

Question 8

The culture of 3M focuses on innovation and is evident in all parts of the organization. This culture is characterized as

Accepted Answer

A)  heterogeneous. 
B)  uniform. 
C)  weak. 
D)  national. 
A)  heterogeneous. 
B)  uniform. 
C)  weak. 
D)  national.

Question 9

Which entry socialization option assumes the new employee's individual traits and characteristics are valuable to the employee's and the firm's success?

Accepted Answer

A)  Divestiture socialization 
B)  Investiture socialization 
C)  Random socialization 
D)  Individual socialization 
A)  Divestiture socialization 
B)  Investiture socialization 
C)  Random socialization 
D)  Individual socialization

Question 10

In "hyperturbulent environments," culture fills an important human need for

Accepted Answer

A)  predictability. 
B)  security. 
C)  comfort. 
D)  all of the above 
A)  predictability. 
B)  security. 
C)  comfort. 
D)  all of the above

Question 11

Which type of organizational culture would appeal to individuals who enjoy the excitement, challenge, and opportunities of a turnaround?

Accepted Answer

A)  Baseball team culture 
B)  Club team culture 
C)  Academy team culture 
D)  Fortress team culture 
A)  Baseball team culture 
B)  Club team culture 
C)  Academy team culture 
D)  Fortress team culture

Question 12

The Disney Company remaining a close reflection of Walt Disney and IBM reflecting J. Watson are examples of

Accepted Answer

A)  culture being deliberately imposed by management. 
B)  rituals maintaining culture. 
C)  values becoming firmly entrenched even after the founder is gone. 
D)  cultural symbols reinforcing culture. 
A)  culture being deliberately imposed by management. 
B)  rituals maintaining culture. 
C)  values becoming firmly entrenched even after the founder is gone. 
D)  cultural symbols reinforcing culture.

Question 13

What are the three aspects of an organization's culture?

Accepted Answer

There are three aspects of an organizati

Question 14

The threat that Barnes & Noble faced losing market share to Amazon.com is an example of

Accepted Answer

A)  an environmental force for change. 
B)  planned change. 
C)  an internal force for change. 
D)  a regulatory change. 
A)  an environmental force for change. 
B)  planned change. 
C)  an internal force for change. 
D)  a regulatory change.

Question 15

What is one of the most effective ways to overcome resistance to change?

Accepted Answer

A)  Involve the resisters in the implementation. 
B)  Educate employees why the change is needed. 
C)  Make concessions in exchange for the cooperation of resisters. 
D)  Force resisters by threatening them if they continue to hinder the implementation of a change. 
A)  Involve the resisters in the implementation. 
B)  Educate employees why the change is needed. 
C)  Make concessions in exchange for the cooperation of resisters. 
D)  Force resisters by threatening them if they continue to hinder the implementation of a change.

Question 16

An example of planned change is

Accepted Answer

A)  change in organizational strategy. 
B)  an economic downturn. 
C)  a change in customer demand for the firm's product. 
D)  all of the above 
A)  change in organizational strategy. 
B)  an economic downturn. 
C)  a change in customer demand for the firm's product. 
D)  all of the above

Question 17

What is one of the most effective way to overcome resistance to change?

Accepted Answer

One of the most effective ways

Question 18

List the choice of tactics for bringing about change in an organization.

Accepted Answer

The tactics for bringing about

Question 19

Define planned and unplanned change.

Accepted Answer

Change can be viewed as a planned event

Question 20

What is a change agent?

Accepted Answer

Change agents are people who act as cata

Describe force-field analysis and explain how change is implemented.

Key functions performed by organizational culture include all of the following except

Discuss Lewin's three-step model of organizational change.

When people in an organization do not need close supervision or other formal control mechanisms to get them to embrace the culture, it is most likely which type of culture?

Studies have indicated that organizational culture can be an even more important determinant of worker commitment and loyalty than pay.

What are Shelley Bird's suggestions for managing change?

The aspect of corporate culture that can be perceived from the way managers explain and justify their actions and decisions is

The culture of 3M focuses on innovation and is evident in all parts of the organization. This culture is characterized as

Which entry socialization option assumes the new employee's individual traits and characteristics are valuable to the employee's and the firm's success?

In "hyperturbulent environments," culture fills an important human need for

Which type of organizational culture would appeal to individuals who enjoy the excitement, challenge, and opportunities of a turnaround?

The Disney Company remaining a close reflection of Walt Disney and IBM reflecting J. Watson are examples of

What are the three aspects of an organization's culture?

The threat that Barnes & Noble faced losing market share to Amazon.com is an example of

What is one of the most effective ways to overcome resistance to change?

An example of planned change is

What is one of the most effective way to overcome resistance to change?

List the choice of tactics for bringing about change in an organization.

Define planned and unplanned change.

What is a change agent?

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Teams

Managing Communication

Operation and Information System Management

Filters

Exam 4: Managing Organizational Culture and Change

Describe force-field analysis and explain how change is implemented.

Key functions performed by organizational culture include all of the following except

Discuss Lewin's three-step model of organizational change.

When people in an organization do not need close supervision or other formal control mechanisms to get them to embrace the culture, it is most likely which type of culture?

Studies have indicated that organizational culture can be an even more important determinant of worker commitment and loyalty than pay.

What are Shelley Bird's suggestions for managing change?

The aspect of corporate culture that can be perceived from the way managers explain and justify their actions and decisions is

The culture of 3M focuses on innovation and is evident in all parts of the organization. This culture is characterized as

Which entry socialization option assumes the new employee's individual traits and characteristics are valuable to the employee's and the firm's success?

In "hyperturbulent environments," culture fills an important human need for

Which type of organizational culture would appeal to individuals who enjoy the excitement, challenge, and opportunities of a turnaround?

The Disney Company remaining a close reflection of Walt Disney and IBM reflecting J. Watson are examples of

What are the three aspects of an organization's culture?

The threat that Barnes & Noble faced losing market share to Amazon.com is an example of

What is one of the most effective ways to overcome resistance to change?

An example of planned change is

What is one of the most effective way to overcome resistance to change?

List the choice of tactics for bringing about change in an organization.

Define planned and unplanned change.

What is a change agent?

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Teams

Managing Communication

Operation and Information System Management

Filters