Exam 4: Workers,Jobs,and Job Analysis

The major concern that employees and managers have about job analysis is that it may demonstrate that the tasks currently being performed in a job are not the same as what should be performed in that job.

The veterinary assistants at a large veterinary practice alternate between working at the reception desk,working in the lab and X-ray department,and assisting the vets during office visits with patients.This is a type of

The effective use of teams in organizations can be hampered when team members come from diverse backgrounds.

Men have been hit harder by job losses in the recent economic downturn because

For purposes of the Fair Labor Standards Act,a primary duty is considered to mean that the duty occurs at least 50% of the time.

Henry,a manager for a floor covering manufacturing firm,is attending a presentation by a consultant discussing needed changes in operations to apply information gathered in workflow analysis regarding product development,customer service and service delivery."Looks like the company is implementing ____." Henry thinks to himself.

The three phases of business processes re-engineering are

Shift work is unavoidable when businesses need 24-hour coverage.

Which of the following is a characteristic of computerized job analysis?

Ideally,in order to keep job descriptions and job specifications updated,the organization should

In the job characteristics model,task identity is defined as the extent of individual freedom and discretion in the work and its scheduling.

Which of the following statements is FALSE?

The most important part of planning the job analysis process is identifying the objectives of the job analysis.

Marginal functions are those duties that are part of a job

Joshua is an extremely successful salesperson for a chemical products manufacturing company.His sales are approximately twice those of the average salesperson in his category,and he is a very valuable employee.But,Joshua's administrative abilities are minimal.This is causing problems with orders,customer follow-up,and reporting.Joshua's boss is frustrated because significant training expenditures on Joshua have resulted in minimal improvement in his administrative performance.The situation cannot continue.Which of the following would be the most useful solution for the company?

Job descriptions should contain verbs such as "understands," "handles," and "processes" that can cover a number of employee behaviors.

Important factors that affect retention of employees in the workplace include all the following EXCEPT

Work is defined as

A job description identifies the

Job enlargement involves