Question 1

Estimated union membership in the U.S.is roughly ____ of the private sector workforce.

Accepted Answer

A)  under 10% 
B)  about 20% 
C)  about 35% 
D)  over 40% 
A)  under 10% 
B)  about 20% 
C)  about 35% 
D)  over 40% A

Question 2

Union members can legally join employee stock ownership plans even though that places union members in the position of being their own employers.

Accepted Answer

A) True 
 B)False  False

Question 3

What is the "National Labor Code?" What has been its impact on labor/management relations?

Accepted Answer

Three acts comprise the National Labor Code: The Wagner Act (1935),the Taft-Hartley Act (1947),and the Landrum-Griffin Act (1959).Together they give workers the right to organize,define unfair labor practices of management and unions,and protect the democratic rights of union members.The National Labor code regulates the certification and decertification of unions in the workplace.The prohibition of unfair labor practices makes the union organizing process more fair and orderly for both parties.The Wagner Act established the National Labor Relations Board which enforces the National Labor Code.The Taft-Hartley Act allows the president to declare certain strikes to be national emergency strikes and to temporarily halt them.This law established the Federal Mediation and Conciliation Service which helps manage and settle labor contract disputes.The Taft-Hartley Act also allows states to pass right-to-work laws which prevents unions from legally requiring employees to join the existing workplace union.The Landrum-Griffin Act makes the Secretary of Labor the watchdog of union members' democratic rights and requires unions to file procedural and financial reports to the Department of Labor.The National Labor Code regulates union-management relations in the U.S.and provides a framework for most interactions between unions,employees,employers,and potential union members.It has resulted in the current system of labor management relations is the U.S.which has developed very differently from the systems in most other nations.

Question 4

Which of the following is TRUE?

Accepted Answer

A)  Unions view strikes as political tools and are not deterred by the prospect of the struck employer going bankrupt. 
B)  Employees who take part in economic strikes can not be permanently replaced. 
C)  Strikes and lockouts are relatively frequent in the U.S. because of economic pressures on management to cut labor costs. 
D)  Strikes in the U.S. are usually non-political. 
A)  Unions view strikes as political tools and are not deterred by the prospect of the struck employer going bankrupt. 
B)  Employees who take part in economic strikes can not be permanently replaced. 
C)  Strikes and lockouts are relatively frequent in the U.S. because of economic pressures on management to cut labor costs. 
D)  Strikes in the U.S. are usually non-political.

Question 5

After contract negotiations with its union have reached an impasse,Sinclair Processing,Inc.,has temporarily ceased operations to prevent union members from working.Sinclair Processing has begun a/an

Accepted Answer

A)  pre-emptive strike. 
B)  counter strike. 
C)  shut-down. 
D)  lockout. 
A)  pre-emptive strike. 
B)  counter strike. 
C)  shut-down. 
D)  lockout.

Question 6

If the organization argues that it cannot afford to pay what the union is asking,the employer must

Accepted Answer

A)  file financial statements with the NLRB before contract negotiations commence.. 
B)  unilaterally provide full financial disclosure at the time the financial argument is made. 
C)  provide necessary financial data if requested by the union. 
D)  allow a third party neutral to examine the company's books and make an official finding of the company's financial condition. 
A)  file financial statements with the NLRB before contract negotiations commence.. 
B)  unilaterally provide full financial disclosure at the time the financial argument is made. 
C)  provide necessary financial data if requested by the union. 
D)  allow a third party neutral to examine the company's books and make an official finding of the company's financial condition.

Question 7

Which of the following is NOT an employer unfair labor practice?

Accepted Answer

A)  discriminating against an employee if he or she files charges under the Wagner Act. 
B)  coercing employees in their right to bargain collectively by threatening to lay off union supporters. 
C)  encouraging membership in any labor organization by discriminating in hiring, tenure, or conditions of employment. 
D)  forbidding distribution of union literature during working hours in work areas. 
A)  discriminating against an employee if he or she files charges under the Wagner Act. 
B)  coercing employees in their right to bargain collectively by threatening to lay off union supporters. 
C)  encouraging membership in any labor organization by discriminating in hiring, tenure, or conditions of employment. 
D)  forbidding distribution of union literature during working hours in work areas.

Question 8

White-collar workers tend to be resistant to union organizing attempts because

Accepted Answer

A)  because a large proportion of white-collar workers are minorities, and minorities tend to have negative views of unions. 
B)  most white-collar workers are women, and women tend to be harder for unions to organize than men. 
C)  white-collar workers do not have the problems of unfair and inequitable treatment that blue-collar workers encounter. 
D)  white-collar workers view unions as focused on problems that are irrelevant to them. 
A)  because a large proportion of white-collar workers are minorities, and minorities tend to have negative views of unions. 
B)  most white-collar workers are women, and women tend to be harder for unions to organize than men. 
C)  white-collar workers do not have the problems of unfair and inequitable treatment that blue-collar workers encounter. 
D)  white-collar workers view unions as focused on problems that are irrelevant to them.

Question 9

The shift from ______________ industries has reduced the proportion of unionized jobs in the U.S.economy.

Accepted Answer

A)  high-wage to low-wage 
B)  manufacturing to service 
C)  labor intensive to capital intensive 
D)  private sector to public sector 
A)  high-wage to low-wage 
B)  manufacturing to service 
C)  labor intensive to capital intensive 
D)  private sector to public sector

Question 10

Which of the following is a SIMILARITY between European unions and U.S.unions?

Accepted Answer

A)  Unionization is carried out on a company-by-company basis. 
B)  Providing aid and guidance to unions in developing countries. 
C)  Collective bargaining agreements are contracts between employers and the union. 
D)  Relations between unions and employers are expected to be adversarial. 
A)  Unionization is carried out on a company-by-company basis. 
B)  Providing aid and guidance to unions in developing countries. 
C)  Collective bargaining agreements are contracts between employers and the union. 
D)  Relations between unions and employers are expected to be adversarial.

Question 11

Compared with highly-skilled workers,the advantages of unionization are higher for workers with low skills because they are more likely to be in low-paying jobs with poor working conditions.

Accepted Answer

A) True 
 B)False

Question 12

____ settles disputes arising from different interpretations of a labor contract.

Accepted Answer

A)  Interest arbitration 
B)  Grievance mediation 
C)  Grievance arbitration 
D)  Contract mediation 
A)  Interest arbitration 
B)  Grievance mediation 
C)  Grievance arbitration 
D)  Contract mediation

Question 13

It is a myth that unionized employees make higher wages than do non-union workers.

Accepted Answer

A) True 
 B)False

Question 14

The union at Verdure,Inc.,has negotiated a "no layoff" clause for the life of the three year contract.This is an example of

Accepted Answer

A)  a mandatory issue of bargaining. 
B)  union security provision 
C)  illegal union-management collusion. 
D)  an economic security clause. 
A)  a mandatory issue of bargaining. 
B)  union security provision 
C)  illegal union-management collusion. 
D)  an economic security clause.

Question 15

All of the following factors will make a union look desirable to employees EXCEPT

Accepted Answer

A)  inadequate staffing. 
B)  inequitable pay raises. 
C)  job insecurity. 
D)  lack of promotion opportunities. 
A)  inadequate staffing. 
B)  inequitable pay raises. 
C)  job insecurity. 
D)  lack of promotion opportunities.

Question 16

Amanda was suspended for three days by her supervisor for a disciplinary violation covered in the union contract.Amanda denies that she committed this violation.She says that the supervisor "has it in for her." She is filing a grievance.Amanda's first step will be to

Accepted Answer

A)  contact the grievance division of the national union. 
B)  file a written complaint with the HR manager of the plant. 
C)  meet with her union steward and supervisor. 
D)  apply for arbitration of her grievance. 
A)  contact the grievance division of the national union. 
B)  file a written complaint with the HR manager of the plant. 
C)  meet with her union steward and supervisor. 
D)  apply for arbitration of her grievance.

Question 17

During contract negotiations the union negotiator has brought up the issue of changing the way overtime work is scheduled.

Accepted Answer

A)  Management does not need to negotiate on this issue because it is a permissive issue. 
B)  Management must negotiate on this issue as it is a mandatory issue. 
C)  This is a non-negotiable issue because scheduling is part of management's rights. 
D)  Because the union negotiators are asking for a higher level of overtime pay than time-and-a-half, this is an illegal issue and management may refuse to negotiate. 
A)  Management does not need to negotiate on this issue because it is a permissive issue. 
B)  Management must negotiate on this issue as it is a mandatory issue. 
C)  This is a non-negotiable issue because scheduling is part of management's rights. 
D)  Because the union negotiators are asking for a higher level of overtime pay than time-and-a-half, this is an illegal issue and management may refuse to negotiate.

Question 18

Unionized workplaces tend to be more productive than non-union workplaces,because management implements labor-saving production techniques.

Accepted Answer

A) True 
 B)False

Question 19

A/an ____ shop requires employees who refuse to join a union to pay amounts equal to union dues in return for the union's representation services.

Accepted Answer

A)  restricted 
B)  union 
C)  open 
D)  agency 
A)  restricted 
B)  union 
C)  open 
D)  agency

Question 20

The process whereby representatives of management and workers negotiate over wages,hours,and other terms and conditions of employment is called

Accepted Answer

A)  joint decision-making 
B)  collective bargaining. 
C)  contract arbitration. 
D)  bipartite negotiation. 
A)  joint decision-making 
B)  collective bargaining. 
C)  contract arbitration. 
D)  bipartite negotiation.

Estimated union membership in the U.S.is roughly ____ of the private sector workforce.

Union members can legally join employee stock ownership plans even though that places union members in the position of being their own employers.

What is the "National Labor Code?" What has been its impact on labor/management relations?

Which of the following is TRUE?

After contract negotiations with its union have reached an impasse,Sinclair Processing,Inc.,has temporarily ceased operations to prevent union members from working.Sinclair Processing has begun a/an

If the organization argues that it cannot afford to pay what the union is asking,the employer must

Which of the following is NOT an employer unfair labor practice?

White-collar workers tend to be resistant to union organizing attempts because

The shift from ______________ industries has reduced the proportion of unionized jobs in the U.S.economy.

Which of the following is a SIMILARITY between European unions and U.S.unions?

Compared with highly-skilled workers,the advantages of unionization are higher for workers with low skills because they are more likely to be in low-paying jobs with poor working conditions.

____ settles disputes arising from different interpretations of a labor contract.

It is a myth that unionized employees make higher wages than do non-union workers.

The union at Verdure,Inc.,has negotiated a "no layoff" clause for the life of the three year contract.This is an example of

All of the following factors will make a union look desirable to employees EXCEPT

Amanda was suspended for three days by her supervisor for a disciplinary violation covered in the union contract.Amanda denies that she committed this violation.She says that the supervisor "has it in for her." She is filing a grievance.Amanda's first step will be to

During contract negotiations the union negotiator has brought up the issue of changing the way overtime work is scheduled.

Unionized workplaces tend to be more productive than non-union workplaces,because management implements labor-saving production techniques.

A/an ____ shop requires employees who refuse to join a union to pay amounts equal to union dues in return for the union's representation services.

The process whereby representatives of management and workers negotiate over wages,hours,and other terms and conditions of employment is called

Human Resource Management in Organizations

Strategic HR Management and Planning

Equal Employment Opportunity

Workers,Jobs,and Job Analysis

Human Resource Planning and Retention

Recruiting and Labor Markets

Selecting Human Resources

Training Human Resources

Talent Management

Performance Management and Appraisal

Total Rewards and Compensation

Incentive Plans and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Employee Rights and Responsibilities

Filters

Exam 16: Union/Management Relations

Estimated union membership in the U.S.is roughly ____ of the private sector workforce.

Union members can legally join employee stock ownership plans even though that places union members in the position of being their own employers.

What is the "National Labor Code?" What has been its impact on labor/management relations?

Which of the following is TRUE?

After contract negotiations with its union have reached an impasse,Sinclair Processing,Inc.,has temporarily ceased operations to prevent union members from working.Sinclair Processing has begun a/an

If the organization argues that it cannot afford to pay what the union is asking,the employer must

Which of the following is NOT an employer unfair labor practice?

White-collar workers tend to be resistant to union organizing attempts because

The shift from ______________ industries has reduced the proportion of unionized jobs in the U.S.economy.

Which of the following is a SIMILARITY between European unions and U.S.unions?

Compared with highly-skilled workers,the advantages of unionization are higher for workers with low skills because they are more likely to be in low-paying jobs with poor working conditions.

____ settles disputes arising from different interpretations of a labor contract.

It is a myth that unionized employees make higher wages than do non-union workers.

The union at Verdure,Inc.,has negotiated a "no layoff" clause for the life of the three year contract.This is an example of

All of the following factors will make a union look desirable to employees EXCEPT

Amanda was suspended for three days by her supervisor for a disciplinary violation covered in the union contract.Amanda denies that she committed this violation.She says that the supervisor "has it in for her." She is filing a grievance.Amanda's first step will be to

During contract negotiations the union negotiator has brought up the issue of changing the way overtime work is scheduled.

Unionized workplaces tend to be more productive than non-union workplaces,because management implements labor-saving production techniques.

A/an ____ shop requires employees who refuse to join a union to pay amounts equal to union dues in return for the union's representation services.

The process whereby representatives of management and workers negotiate over wages,hours,and other terms and conditions of employment is called

Human Resource Management in Organizations

Strategic HR Management and Planning

Equal Employment Opportunity

Workers,Jobs,and Job Analysis

Human Resource Planning and Retention

Recruiting and Labor Markets

Selecting Human Resources

Training Human Resources

Talent Management

Performance Management and Appraisal

Total Rewards and Compensation

Incentive Plans and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Employee Rights and Responsibilities

Filters