Question 1

The process of conciliation is intended to resolve collective bargaining impasses by proposing potential solutions to the parties.

Accepted Answer

A) True 
 B)False

Question 2

Top management of Merrywood Medical Center has been concerned about union organizing attempts among its nursing staff.Now it has learned that some of its staff physicians are discussing the benefits of joining a union.This is a serious issue facing the hospital's management because the typical reason for medical staff to consider unionization is

Accepted Answer

A)  the shortage of qualified medical staff and consequent over-work. 
B)  medical staff's loss of control over patient-care decisions. 
C)  the declining income for medical workers over the last decade. 
D)  the eroding sense of professionalism among physicians. 
A)  the shortage of qualified medical staff and consequent over-work. 
B)  medical staff's loss of control over patient-care decisions. 
C)  the declining income for medical workers over the last decade. 
D)  the eroding sense of professionalism among physicians.

Question 3

After a hard-fought union organizing campaign,which Loamite Brothers lost,the first contract negotiations have begun.Loamite hopes to wear down the union in negotiations and have a contract that is favorable to management.As part of this strategy,Loamite is requiring that the management contract negotiators must leave the negotiating table to come to top management for approval of each and every issue that arises during negotiations.Loamite is

Accepted Answer

A)  engaged in typical collective bargaining behavior. 
B)  violating the requirement to bargain in good faith. 
C)  showing willingness to cooperate in the give-and-take of negotiation. 
D)  implementing power bargaining. 
A)  engaged in typical collective bargaining behavior. 
B)  violating the requirement to bargain in good faith. 
C)  showing willingness to cooperate in the give-and-take of negotiation. 
D)  implementing power bargaining.

Question 4

At Crystalline Candies,both the packers (who hand wrap each candy and hand pack each box of candy)and the telephone/Internet sales employees have signed enough authorization cards for the NLRB to conduct a certification election.The NLRB will probably

Accepted Answer

A)  investigate whether the employees have a community of interest based on their jobs, physical location, areas of work and other factors. 
B)  put these employees in the same bargaining unit because they all are hourly employees who work for the same company. 
C)  investigate whether the employees have a community of interest by taking a survey and determining which issues are most important to each group. 
D)  put these employees in the same bargaining unit because their jobs are all in the same industry. 
A)  investigate whether the employees have a community of interest based on their jobs, physical location, areas of work and other factors. 
B)  put these employees in the same bargaining unit because they all are hourly employees who work for the same company. 
C)  investigate whether the employees have a community of interest by taking a survey and determining which issues are most important to each group. 
D)  put these employees in the same bargaining unit because their jobs are all in the same industry.

Question 5

During the unionization process,it is illegal for managers to discipline employees who are eligible to vote in the upcoming certification election.

Accepted Answer

A) True 
 B)False

Question 6

The power balance between unions and management is maintained by

Accepted Answer

A)  constant cooperation. 
B)  accommodation among antagonists. 
C)  joint partnership. 
D)  threat of conflict. 
A)  constant cooperation. 
B)  accommodation among antagonists. 
C)  joint partnership. 
D)  threat of conflict.

Question 7

Loamite Brothers and its union have not been successful in their contract negotiations.A neutral third party has been called in.This person is actively working with both sides to help them reach a settlement.But the neutral party only proposing potential solutions,she will not be imposing a solution on the parties.Loamite is involved in

Accepted Answer

A)  arbitration. 
B)  mediation. 
C)  fact-finding. 
D)  conciliation. 
A)  arbitration. 
B)  mediation. 
C)  fact-finding. 
D)  conciliation.

Question 8

If ____ of the employees in the targeted group sign authorization cards,a union election can be called.

Accepted Answer

A)  a majority (50 percent plus one) 
B)  two-thirds 
C)  more than 20 percent 
D)  at least 30 percent 
A)  a majority (50 percent plus one) 
B)  two-thirds 
C)  more than 20 percent 
D)  at least 30 percent

Question 9

Employee involvement programs may violate the Wagner Act if they

Accepted Answer

A)  deal with traditional collective bargaining issues. 
B)  are not clearly identified as "company unions." 
C)  composed entirely of non-managerial employees. 
D)  solicit employee views on issues that are traditionally considered management rights. 
A)  deal with traditional collective bargaining issues. 
B)  are not clearly identified as "company unions." 
C)  composed entirely of non-managerial employees. 
D)  solicit employee views on issues that are traditionally considered management rights.

Question 10

Union certification elections are restricted to one union.

Accepted Answer

A) True 
 B)False

Question 11

In order for management to win a union certification election,it must receive votes from at least two-thirds of the bargaining unit members who vote.

Accepted Answer

A) True 
 B)False

Question 12

The unionized employees and the management of Gable Electronics have had a history of hostile relations.The union contract has a no-strike clause that applies during the life of a labor contract.One day,27 employees throw down their tools in disgust at a supervisor's comment that they will all be working weekends for the next three months.The workers leave the premises.These employees have engaged in a

Accepted Answer

A)  legal walkout. 
B)  unfair labor practice strike. 
C)  wildcat strike 
D)  work slow-down. 
A)  legal walkout. 
B)  unfair labor practice strike. 
C)  wildcat strike 
D)  work slow-down.

Question 13

In order to be protected by U.S.labor law,a worker must be a full-time,regular employee of the firm.Temporary or contingent workers are not protected.

Accepted Answer

A) True 
 B)False

Question 14

Unfair labor practices of management include presenting employees with information about the negative effects of unions on other companies and other industries.

Accepted Answer

A) True 
 B)False

Question 15

In the United States,a union is a formal association of workers that promotes the interests of its members primarily through

Accepted Answer

A)  political control of an official labor party at the national level. 
B)  collective action in the workplace. 
C)  membership on corporate boards of directors. 
D)  intervention by impartial third parties in disputes between employees and management. 
A)  political control of an official labor party at the national level. 
B)  collective action in the workplace. 
C)  membership on corporate boards of directors. 
D)  intervention by impartial third parties in disputes between employees and management.

Question 16

In a unionized workplace,which of the following statements is TRUE?

Accepted Answer

A)  A grievance is a complaint based on the union contract formally stated in writing. 
B)  Grievance procedures formalize employee complaints, and so tend to increase animosity between the union and management. 
C)  Legally, grievances may only relate to employee complaints about mandatory issues of bargaining. 
D)  Formal grievance procedures are being eliminated from union contracts because of the expense of processing them. 
A)  A grievance is a complaint based on the union contract formally stated in writing. 
B)  Grievance procedures formalize employee complaints, and so tend to increase animosity between the union and management. 
C)  Legally, grievances may only relate to employee complaints about mandatory issues of bargaining. 
D)  Formal grievance procedures are being eliminated from union contracts because of the expense of processing them.

Question 17

It would be an unfair labor practice to ____ during the unionization process.

Accepted Answer

A)  promise employees pay increases if they vote against the union 
B)  forbid distribution of union literature during work hours in work areas 
C)  tell employees the disadvantages of having a union 
D)  discipline an employee who violated company policy. 
A)  promise employees pay increases if they vote against the union 
B)  forbid distribution of union literature during work hours in work areas 
C)  tell employees the disadvantages of having a union 
D)  discipline an employee who violated company policy.

Question 18

The Landrum-Griffin Act makes the U.S.Secretary of Labor the watchdog of union conduct including the democratic rights of union members.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following statements is TRUE?

Accepted Answer

A)  The main motivator for employees who support unions is hostility toward management. 
B)  Although unionized workers typically have higher benefits than non-union workers, their wages are approximately the same. 
C)  Unions sometimes result in higher productivity. 
D)  Management discretion in handling employee issues is essentially the same whether the company is unionized or not. 
A)  The main motivator for employees who support unions is hostility toward management. 
B)  Although unionized workers typically have higher benefits than non-union workers, their wages are approximately the same. 
C)  Unions sometimes result in higher productivity. 
D)  Management discretion in handling employee issues is essentially the same whether the company is unionized or not.

Question 20

The process by which union members vote to accept the terms of a negotiated labor agreement is called

Accepted Answer

A)  authorization. 
B)  certification. 
C)  acceptance. 
D)  ratification. 
A)  authorization. 
B)  certification. 
C)  acceptance. 
D)  ratification.

The process of conciliation is intended to resolve collective bargaining impasses by proposing potential solutions to the parties.

At Crystalline Candies,both the packers (who hand wrap each candy and hand pack each box of candy)and the telephone/Internet sales employees have signed enough authorization cards for the NLRB to conduct a certification election.The NLRB will probably

During the unionization process,it is illegal for managers to discipline employees who are eligible to vote in the upcoming certification election.

The power balance between unions and management is maintained by

If ____ of the employees in the targeted group sign authorization cards,a union election can be called.

Employee involvement programs may violate the Wagner Act if they

Union certification elections are restricted to one union.

In order for management to win a union certification election,it must receive votes from at least two-thirds of the bargaining unit members who vote.

In order to be protected by U.S.labor law,a worker must be a full-time,regular employee of the firm.Temporary or contingent workers are not protected.

Unfair labor practices of management include presenting employees with information about the negative effects of unions on other companies and other industries.

In the United States,a union is a formal association of workers that promotes the interests of its members primarily through

In a unionized workplace,which of the following statements is TRUE?

It would be an unfair labor practice to ____ during the unionization process.

The Landrum-Griffin Act makes the U.S.Secretary of Labor the watchdog of union conduct including the democratic rights of union members.

Which of the following statements is TRUE?

The process by which union members vote to accept the terms of a negotiated labor agreement is called

Human Resource Management in Organizations

Strategic HR Management and Planning

Equal Employment Opportunity

Workers,Jobs,and Job Analysis

Human Resource Planning and Retention

Recruiting and Labor Markets

Selecting Human Resources

Training Human Resources

Talent Management

Performance Management and Appraisal

Total Rewards and Compensation

Incentive Plans and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Employee Rights and Responsibilities

Filters

Exam 16: Union/Management Relations

The process of conciliation is intended to resolve collective bargaining impasses by proposing potential solutions to the parties.

At Crystalline Candies,both the packers (who hand wrap each candy and hand pack each box of candy)and the telephone/Internet sales employees have signed enough authorization cards for the NLRB to conduct a certification election.The NLRB will probably

During the unionization process,it is illegal for managers to discipline employees who are eligible to vote in the upcoming certification election.

The power balance between unions and management is maintained by

If ____ of the employees in the targeted group sign authorization cards,a union election can be called.

Employee involvement programs may violate the Wagner Act if they

Union certification elections are restricted to one union.

In order for management to win a union certification election,it must receive votes from at least two-thirds of the bargaining unit members who vote.

In order to be protected by U.S.labor law,a worker must be a full-time,regular employee of the firm.Temporary or contingent workers are not protected.

Unfair labor practices of management include presenting employees with information about the negative effects of unions on other companies and other industries.

In the United States,a union is a formal association of workers that promotes the interests of its members primarily through

In a unionized workplace,which of the following statements is TRUE?

It would be an unfair labor practice to ____ during the unionization process.

The Landrum-Griffin Act makes the U.S.Secretary of Labor the watchdog of union conduct including the democratic rights of union members.

Which of the following statements is TRUE?

The process by which union members vote to accept the terms of a negotiated labor agreement is called

Human Resource Management in Organizations

Strategic HR Management and Planning

Equal Employment Opportunity

Workers,Jobs,and Job Analysis

Human Resource Planning and Retention

Recruiting and Labor Markets

Selecting Human Resources

Training Human Resources

Talent Management

Performance Management and Appraisal

Total Rewards and Compensation

Incentive Plans and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Employee Rights and Responsibilities

Filters