Question 1

Which of the following methods of departmentalization groups jobs according to their involvement in the same or similar activities?

Accepted Answer

A)  Customer 
B)  Product 
C)  Functional 
D)  Divisional 
E)  Location 
A)  Customer 
B)  Product 
C)  Functional 
D)  Divisional 
E)  Location

Question 2

Organization structure is the manner in which basic organizational components such as strategy,tactics,and operations are arranged for a particular organization.

Accepted Answer

A) True 
 B)False

Question 3

Workers at McDonald's are trained to cook,clean,take orders,and fill orders.During a shift,they work each job for one hour.This is an example of job

Accepted Answer

A)  specialization. 
B)  rotation. 
C)  delegation. 
D)  enlargement. 
E)  enrichment. 
A)  specialization. 
B)  rotation. 
C)  delegation. 
D)  enlargement. 
E)  enrichment.

Question 4

The line manager can choose whether to seek or to avoid input from staff.This is called ____________________ authority.

Accepted Answer

The answer of The line manager can choose whether to...

Question 5

____ can be used to balance specialization.

Accepted Answer

A)  Job rotation 
B)  Job enlargement 
C)  Work team creation 
D)  Job enrichment 
E)  All of these choices 
A)  Job rotation 
B)  Job enlargement 
C)  Work team creation 
D)  Job enrichment 
E)  All of these choices

Question 6

Pooled interdependence is when the output of one unit becomes the input for another in a linear fashion.

Accepted Answer

A) True 
 B)False

Question 7

An organization with high administrative intensity is one with few staff positions relative to the number of line positions.

Accepted Answer

A) True 
 B)False

Question 8

Delegation is power that has been legitimized by the organization.

Accepted Answer

A) True 
 B)False

Question 9

Define the term administrative intensity.Why are many organizations taking steps to reduce it?

Accepted Answer

Administrative intensity refers to the a

Question 10

Improved communication technologies such as e-mail and text messaging have allowed organizations to become ____________________.

Accepted Answer

The answer of Improved communication technologies such as e-mail and...

Question 11

Which of the following is a common disadvantage inherent in product,customer,and location departmentalization?

Accepted Answer

A)  Decision making is slowed. 
B)  Managers are unable to delegate as much. 
C)  It is difficult to pinpoint the cause of failures. 
D)  The organization tends to become more centralized. 
E)  Administrative costs tend to rise due to an increase in the size of staff. 
A)  Decision making is slowed. 
B)  Managers are unable to delegate as much. 
C)  It is difficult to pinpoint the cause of failures. 
D)  The organization tends to become more centralized. 
E)  Administrative costs tend to rise due to an increase in the size of staff.

Question 12

Procter & Gamble is departmentalized,in part,on the basis of product.Which of the following characteristics would you expect to find at Procter & Gamble?

Accepted Answer

A)  High levels of functional specialization 
B)  Narrow range of skills in each department to enhance supervision 
C)  A dual command structure 
D)  Slow and bureaucratic decision making 
E)  More effective evaluation of the performance of individual products or product groups than with functional departmentalization 
A)  High levels of functional specialization 
B)  Narrow range of skills in each department to enhance supervision 
C)  A dual command structure 
D)  Slow and bureaucratic decision making 
E)  More effective evaluation of the performance of individual products or product groups than with functional departmentalization

Question 13

____ are most alike in terms of the amount of authority and responsibility workers are given with each.

Accepted Answer

A)  Job rotation and job enrichment 
B)  Work teams and job enlargement 
C)  Job rotation and work teams 
D)  Job enrichment and work teams 
E)  Job enlargement and job enrichment 
A)  Job rotation and job enrichment 
B)  Work teams and job enlargement 
C)  Job rotation and work teams 
D)  Job enrichment and work teams 
E)  Job enlargement and job enrichment

Question 14

Invacare modified the wheelchair assembly process so that workers assemble the entire wheelchair rather than simply add one or two pieces as is normal on most assembly lines.This is an example of

Accepted Answer

A)  job enrichment. 
B)  job enlargement. 
C)  job rotation. 
D)  quality circles. 
E)  work teams. 
A)  job enrichment. 
B)  job enlargement. 
C)  job rotation. 
D)  quality circles. 
E)  work teams.

Question 15

If new problems arise frequently,a manager's span will be ____________________.

Accepted Answer

The answer of If new problems arise frequently,a manager's span...

Question 16

At BMW the marketing department helps develop sales forecast for the operations managers,who give availability information to dealerships.When dealerships have a specific order,they send it to operations.What level of interdependence does this example represent?

Accepted Answer

A)  Pooled 
B)  Mixed 
C)  Functional 
D)  Reciprocal 
E)  Sequential 
A)  Pooled 
B)  Mixed 
C)  Functional 
D)  Reciprocal 
E)  Sequential

Question 17

Match the following.You may use a response once,more than once,or not at all.
-Task requires expert knowledge

Accepted Answer

A) Work teams 
B) Job enlargement 
C) Job enrichment 
D) Job rotation 
E) Job specialization 
A) Work teams 
B) Job enlargement 
C) Job enrichment 
D) Job rotation 
E) Job specialization

Question 18

In large organizations you would expect to find ____ departmentalization(s).

Accepted Answer

A)  location 
B)  customer 
C)  a combination of two or more 
D)  functional 
E)  product 
A)  location 
B)  customer 
C)  a combination of two or more 
D)  functional 
E)  product

Question 19

Match the following.You may use a response once,more than once,or not at all.
-Distribution of authority at the individual level

Accepted Answer

A) Coordination 
B) Decentralization 
C) Delegation 
D) Departmentalization 
E) Span of management
F)Centralization 
A) Coordination 
B) Decentralization 
C) Delegation 
D) Departmentalization 
E) Span of management
F)Centralization

Question 20

Match the following.You may use a response once,more than once,or not at all.
-Increasing control

Accepted Answer

A) Work teams 
B) Job enlargement 
C) Job enrichment 
D) Job rotation 
E) Job specialization 
A) Work teams 
B) Job enlargement 
C) Job enrichment 
D) Job rotation 
E) Job specialization

Which of the following methods of departmentalization groups jobs according to their involvement in the same or similar activities?

Organization structure is the manner in which basic organizational components such as strategy,tactics,and operations are arranged for a particular organization.

Workers at McDonald's are trained to cook,clean,take orders,and fill orders.During a shift,they work each job for one hour.This is an example of job

The line manager can choose whether to seek or to avoid input from staff.This is called ____________________ authority.

____ can be used to balance specialization.

Pooled interdependence is when the output of one unit becomes the input for another in a linear fashion.

An organization with high administrative intensity is one with few staff positions relative to the number of line positions.

Delegation is power that has been legitimized by the organization.

Define the term administrative intensity.Why are many organizations taking steps to reduce it?

Improved communication technologies such as e-mail and text messaging have allowed organizations to become ____________________.

Which of the following is a common disadvantage inherent in product,customer,and location departmentalization?

Procter & Gamble is departmentalized,in part,on the basis of product.Which of the following characteristics would you expect to find at Procter & Gamble?

____ are most alike in terms of the amount of authority and responsibility workers are given with each.

Invacare modified the wheelchair assembly process so that workers assemble the entire wheelchair rather than simply add one or two pieces as is normal on most assembly lines.This is an example of

If new problems arise frequently,a manager's span will be ____________________.

At BMW the marketing department helps develop sales forecast for the operations managers,who give availability information to dealerships.When dealerships have a specific order,they send it to operations.What level of interdependence does this example represent?

Match the following.You may use a response once,more than once,or not at all. -Task requires expert knowledge

In large organizations you would expect to find ____ departmentalization(s).

Match the following.You may use a response once,more than once,or not at all. -Distribution of authority at the individual level

Match the following.You may use a response once,more than once,or not at all. -Increasing control

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

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Exam 10: Basic Elements of Organizing

Which of the following methods of departmentalization groups jobs according to their involvement in the same or similar activities?

Organization structure is the manner in which basic organizational components such as strategy,tactics,and operations are arranged for a particular organization.

Workers at McDonald's are trained to cook,clean,take orders,and fill orders.During a shift,they work each job for one hour.This is an example of job

The line manager can choose whether to seek or to avoid input from staff.This is called ____________________ authority.

____ can be used to balance specialization.

Pooled interdependence is when the output of one unit becomes the input for another in a linear fashion.

An organization with high administrative intensity is one with few staff positions relative to the number of line positions.

Delegation is power that has been legitimized by the organization.

Define the term administrative intensity.Why are many organizations taking steps to reduce it?

Improved communication technologies such as e-mail and text messaging have allowed organizations to become ____________________.

Which of the following is a common disadvantage inherent in product,customer,and location departmentalization?

Procter & Gamble is departmentalized,in part,on the basis of product.Which of the following characteristics would you expect to find at Procter & Gamble?

____ are most alike in terms of the amount of authority and responsibility workers are given with each.

Invacare modified the wheelchair assembly process so that workers assemble the entire wheelchair rather than simply add one or two pieces as is normal on most assembly lines.This is an example of

If new problems arise frequently,a manager's span will be ____________________.

At BMW the marketing department helps develop sales forecast for the operations managers,who give availability information to dealerships.When dealerships have a specific order,they send it to operations.What level of interdependence does this example represent?

Match the following.You may use a response once,more than once,or not at all. -Task requires expert knowledge

In large organizations you would expect to find ____ departmentalization(s).

Match the following.You may use a response once,more than once,or not at all. -Distribution of authority at the individual level

Match the following.You may use a response once,more than once,or not at all. -Increasing control

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters