Exam 9: Staffing,Training,and Compensation for Global Operations

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Given the generally accepted consensus that staffing,along with structure and systems,must "fit" the desired strategy,firms desiring a truly worldwide posture should adopt a(n)________.

(Multiple Choice)
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With the increasing number of companies that operate around the world and assign and move personnel from one country to another,________ has become exceedingly complex.

(Multiple Choice)
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Host-country nationals are more likely to be accepted by people both inside and outside the subsidiary,and they provide role models for other upwardly mobile personnel.

(True/False)
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Which of the following can be termed as a benefit in the context of expatriate compensation?

(Multiple Choice)
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Which of the following is NOT a barrier for maintaining globalization momentum?

(Multiple Choice)
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In which of the following staffing approaches,are the best managers recruited from within or outside of the company,regardless of nationality?

(Multiple Choice)
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Felix Department Store has over 900 stores in the U.S.and over 300 stores in Mexico and Canada.Felix has been particularly successful in Mexico,and the firm's executives believe Felix should expand into other Latin American countries.As a result,plans are underway for the construction of a new Felix store in Managua,Nicaragua.The construction,once started,is expected to be completed within a year,so staff selection needs to begin soon.Felix's executives are considering the idea of using parent-country nationals to manage the new store in Nicaragua. Which of the following,if true,best supports the argument that parent-country nationals should manage the Felix store in Managua,Nicaragua?

(Multiple Choice)
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Which of the following terms is increasingly replacing the term "expatriate" due to the global staffing approach?

(Multiple Choice)
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Which of the following factors will hinder the integration of expatriate staff with local staff?

(Multiple Choice)
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________ are managers with global experience who are transferred to the organization's headquarters country,so their overseas business and cultural experience and contacts can facilitate interactions among the country's far-flung operations.

(Multiple Choice)
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________ are the most preferred staffing choice for a foreign subsidiary where proprietary technology is used extensively.

(Multiple Choice)
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A global staffing policy ________.

(Multiple Choice)
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In the global staffing approach,the best managers are recruited from within or outside of the company,regardless of nationality.

(True/False)
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Alienation or lack of support from headquarters is one of the major causes of expatriate failure.

(True/False)
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Describe Tung's five training techniques for assisting expatriates in the adjustment process.How can training be integrated with global orientation?

(Essay)
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Joan Kerry,an American national,worked as a senior manager in her firm's headquarters in New Jersey.When her firm opened a new office in San Francisco,she was transferred to California.Soon,she started feeling like an immigrant in her own country owing to the differences in attitudes and lifestyle between New Jersey and California.Joan is most likely experiencing ________.

(Multiple Choice)
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________,when placed in key positions,are perceived by employees as acceptable compromises between headquarters and local managers.

(Multiple Choice)
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Companies using an ethnocentric staffing approach,avoid using parent-country nationals to fill in key managerial positions.

(True/False)
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Simon Parker,an American,works with a Houston-based MNC,Orpheus Inc.When he was sent to Africa to manage his company's newly-opened facility in Lagos,Nigeria,Simon was placed with Mr.Adeyami and his family as part of a familiarization program.Orpheus paid for this field experience known as ________.

(Multiple Choice)
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The concept of "keeping the expatriate whole" in terms of compensation most likely means ensuring that the expatriate's ________.

(Multiple Choice)
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